Viajando com 2 adolescentes. Este não é um lugar adequado para eles. Faça o check-in às 15h. Você pode despachar sua bagagem mais cedo. Mas, durante esse tempo de espera, você só pode ir às compras em outlets. Infelizmente, não para adolescentes!
A equipe é boa, mas bastante fixa. Por exemplo, chegamos às 10h30 e um adolescente pediu para usar a academia. Eles disseram que não. É o aniversário dele, ninguém está feliz com isso. No início da noite, descobri que você precisa pagar 2.000 ienes para cada uso da academia e da fonte termal. Acho isso bobo. Você está nos cobrando de qualquer maneira, por que não nos deixa usar e pagar?
Chalé: é fofo e aconchegante, mas extremamente antigox3. Acho que você pode descrever um chalé com vista. Limpo, mas com um pouco de sinfonia natural do lado de fora.
Jantar em bufê: seleção se a comida estava ok. Ocidental, chinesa e japonesa. Mas certamente toda a área é um pouco cara. 9.000 ienes mais 18% de taxas. Se você não tiver escolha, isso é aceitável. Ou você pode escolher comer cedo na área de outlet.
Fonte termal: externa e interna. Ambiente muito agradável, mas você paga 2000 por uso.
No geral, esta área é bem cara. Mas se você está aqui para relaxar, isso deve ser legal, mas com adolescentes eu diria que eles preferem viver em Tóquio como um hotel barato, não isso. Eles não apreciam isso nem um pouco.
Eu ainda aprecio o serviço e a experiência.
O preço não era tão caro, então não esperávamos muito. No entanto, tudo foi realmente ótimo. Onsen público amplo e limpo. O café da manhã foi simplesmente fantástico - variedade de comidas e tudo muito saboroso. O único ponto negativo é a localização um pouco distante do centro da cidade, mas isso não foi um problema para nós. Ficamos realmente impressionados. O hotel também oferece bebedouros em todos os lugares. Bebidas e lanches gratuitos também estão disponíveis no lounge.
The hotel is located close to Nagano Station, only a 5-minute walk away. The room is not very large, but not too small either. The onsen is a bit small and can get crowded. I loved the staff’s service—they were very kind—and I especially enjoyed the ice cream provided during onsen hours and free soba at night.
Breakfast was very good. I liked the beef suki soup and the Nagano pork.
It was the first night of my entire trip—and also the most expensive one. But it was absolutely worth it!
Lake Suwa was right in front of the hotel. If you take the train, it might be a bit of a walk, but since I drove, the location was perfect.
The hotel was incredibly spacious, and the onsen was lovely.
Dinner (a full course meal) was exceptional, and breakfast was just as impressive—absolutely delicious!
One thing I still wonder about: what were those insects outside the window at night?
They clung to the glass, and I was afraid they might get inside. Thankfully, the window seals were excellent, so none of them made it indoors. Only the outdoor bath had a few, which was understandable.
I truly hope I can go back again—with my mom next time!
This is our first time to ski Japan. This hotel was located perfectly with great access to some super beginning facilities. Good enough about skiing, the hotel is perfect and the staff is amazing. The food and amenities are excellent. We had a private hot spring every evening really added to the enjoyment. My wife and I and eight year-old daughter had a great time you so much for the great experience and all the hospitality Perfect Stay. 100%!!!
A sala estava limpa e espaçosa.Embora o mobiliário se sentisse um pouco velho, ainda era muito confortável e tinha tudo o que precisava para uma estadia agradável.O hotel está convenientemente localizado perto Da estação Nagano, o que tornou a viagem muito fácil. Se eu voltasse a visitar Nagano, eu ficaria aqui.
I chosen Cottage A to stay in. While there is nothing much to complain about the cute cottage, personally it is a bit too small for me.
But nice environment, good and helpful staff and a very convenient shuttle system to bring you around.
You can also call an internal shuttle service that can ferry you from your cottage to the newer West hotel for their buffet breakfast. Otherwise you can eat at the East Hotel for either a Japanese meal set breakfast or a Western style set breakfast. The bread is really good and soft. The outlet shopping mall is accessed by their half hourly shuttle bus and you can do your premium shopping there and eat at their various restaurants or at their food court style food outlets.
O atendimento na recepção é bom. Os funcionários são simpáticos e prestativos. O quarto era pequeno, mas suficiente. Trocaram nossas toalhas todos os dias. O onsen foi surpreendentemente bom. Pequeno, mas com instalações limpas. Há também lavanderia automática e cadeiras de massagem no segundo andar. A localização também é conveniente, a apenas 5 minutos a pé da estação de Nagano. Há restaurantes e uma loja de conveniência 7-Eleven nas proximidades.
Hotel Tangram provides a unforgettable experience with its exotic location next to a ski/snowboard facility, to have supreme services and the thing.
I remember most except the skiing part is the onsen, the onsen provides a lovely arrange of tubs various sizes which consume of eg: cold bath tubs indoor warm tubs and an outdoor tub especially if you are lucky there might be snow raining in to the tub and you can witness a special surpirse.
overall I believe coming here is a good choice and can guaranteer you a good stay.
I stayed at this hotel for one night, and overall, it was quite a pleasant experience.
I really liked my room — it was clean, modern, and comfortable. The only thing that surprised me was that the window to the balcony didn’t open, though I suppose it was designed that way.
The onsen was absolutely wonderful — spacious, relaxing, and with a beautiful view of a mountain river. Definitely one of the highlights of my stay.
The hotel also offers many different areas for leisure and entertainment. You can play table tennis, relax in cozy rest zones, visit small cafés and shops — there’s a lot to explore without even leaving the building.
Both breakfast and dinner were delicious, with a wide variety of food to choose from. However, due to the number of guests, it was a bit challenging for the staff to manage everything smoothly. On two occasions, someone almost took my table, even though I had already placed the reservation card on it to show it was taken.
That said, the staff overall were very pleasant, friendly, and helpful, and I appreciated their attitude throughout my stay.
This hotel is clearly family-oriented, with many families staying with young children. There are rooms with child-friendly designs and dedicated play areas, so if you’re looking for a quiet, adult-only atmosphere, this might not be the best fit.
That said, I genuinely enjoyed my stay and would consider coming back.
Muito bom
102 avaliações
8,6/10
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SEK 900
por noite
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8.5/10
Very Good
HHanaLocation is great, it is just on the main road and by the lake. I remember there was a Lawon convenient store not far away when we drove past. We stayed there for 1 night.
I highly doubt if we were given the wrong room type, as I booked a room that can see the full Suwa Lake, but the room we have got is at the corner. It is because of the cherry blossom season, there are so many mosquitos outside so we couldn't open any window. According to the information provided by the hotel, the mosquitos don't bite human, but create stains on clothings.
Anyway, the room has a private onsen. It was quite small, and look a bit old. The water is very hot, though I couldn't smell any sulfur so it is not a real hot spring. As the windows can't be opened, so it is a quite stuffy inside the bathroom. The room has equipped with all amenities, but no bottled water. The hotel mentioned the water is drinkable from the tab. The room is quite clean and spacious. The mattress is quite nice, it was good for taking a rest after a whole day trip. We chose the meal package (breakfast and dinner). They were both Japanese style with a lot of dishes and options. Food is great. Nagano is not a place that produces meat, so mainly there are a lot of vegetables.
With the price we paid for, the hotel services, food and everything is quite reasonable. However, the hotel is a bit old. Nothing is special other than providing a clean room to sleep.
GGuest UserDO NOT GO TO this hotel if you need vegetarian, vegan, or halal food, or have any food allergies or dietary requirements. The hotel says that they do not cater to these (have enclosed their email response).
It’s a really beautiful property and the Onsen is amazing. The rooms are spacious and comfortable. The dinner buffet spread is huge, but there is nothing hot for vegetarians except lukewarm pizza. Even the fried rice, Mapu tofu, and soups included fish or pork or chicken.
When I requested for something hot for dinner, the chef took chilled soba noodles, added hot water and salt, and gave those to me. For the dinner next day, I spoke to the manager in the morning and I was promised veg hot Mapu tofu, miso soup and something else. But when we went for dinner, the only special dish that had been prepared for us was cold soba noodles with hot water, salt, AND mushrooms. When I mentioned that the manager had promised additional items, the serving staff called the manager, and there was a big disagreement between the manager, the chef and the restaurant staff, and the kitchen staff refused to make anything else.
The hotel is in the middle of nowhere. Even if you take a taxi to the nearest town (Nagiso), it is Yen 50,000 one way fare to get there and everything closes by 5 pm. So either choose a different hotel or bring your own food with you.
GGuest UserThis is the first time I stayed at a Hoshino resort. Perhaps my expectations were too high.
Food quality was the best reason to stay here. The restaurant offers an elaborate menu.
The onsen is the next big feature of the hotel. It was not as big as seen in the advertisement. Perhaps wide angle was used.
Location was not great. Not much to do nearby. The free transfers to Omachi helped to kill time if you have no plan to ski at Hakuba.
Service was patchy. Below are two examples:
1) Asked reception about train tickets conditions in general but the response was we are not train company. We know that but would appreciate help in calling into the train company or checking their website in Japanese.
2) Over a supposedly fancy dinner, the server was rushing us to finish by asking us to move unfinished food items from one plate or another by ourselves to make space for the next dish. I would have expected the server to wait for us. On another occasion, the server left the next dish on the table, with lid closed, without explaining what it is. We were not sure if we should start eating or wait. The server came back in a few minutes realizing that she had not explained to us yet and apologized.
With better service and things to do nearby, the hotel will see happier customers.
XXiedianpinghaoleiThis was the hotel I enjoyed most during my trip to Japan (the other two were also very good). It's a newly renovated hot spring hotel right on the shores of Lake Suwa.
Facilities: The hotel offers a one-night stay with two meals, with breakfast and dinner included in the room rate. There's an indoor onsen on the 6th floor and another terrace onsen with a lake view. They have red and white baths, hence the name ”Red and White.” The restaurant is on the 2nd floor, where we serve breakfast and dinner. The first floor is also spacious and clean, with a welcome glass of sparkling water.
Cleanliness: Every room was spotless, especially the onsen area.
Ambience: Because it's located on the lake, most rooms offer a lake view. Our room was the smallest in the hotel, but it was spacious enough for two people (it could sleep up to four). The lake view is a bit off-center, but you can still see a bit. Just across the street from the hotel is the lake, and hotel guests can take a free boat ride. The boats are rarely crowded, and the scenery is truly beautiful. In August, in addition to the famous Lake Suwa Fireworks Festival, there's also a 10-minute fireworks display every evening, visible from the lakeside.
Service: The service was excellent. Mr. Lee (or Li), a Chinese-speaking staff member in the restaurant on the second floor, was truly wonderful. His detailed explanation of the dinner provided a deeper understanding of the ingredients and cooking methods for each dish. After dinner, we headed up the mountain to watch the sunset (the setting for Lake Itomori in ”Your Name”), and since it wasn't easy to get a taxi down, the hotel provided flashlights for us. They also helped us get a taxi the next morning. Overall, this is a hot spring hotel with excellent service.
Highly recommended!
BBarz ChenI was very lucky to book the last room on Saturday. Although the evaluation on the trip was not high, the evaluation on Google map was excellent and it was better than expected. I had the opportunity to come to Huyin and stay again. Thank you for everyone received by the hotel. It made me have a very pleasant journey.
GGuest UserIt was an amazing stay!
The staff were incredibly friendly, and the natural onsen was wonderful. I even felt like my skin improved during our few days there. We were initially a bit worried because two people in our group have tattoos, but it wasn’t a problem at all (as long as the tattoos are covered and not too large). They even sell cover stickers at the reception (220 yen per sticker, size 10 × 20 cm), which was very convenient. Both the indoor and outdoor onsen areas were beautiful and very relaxing.
Even though the rooms were traditional Japanese style and it was quite cold outside during our winter visit, the rooms were kept comfortably warm. The futons were super comfortable and we all slept very well.
One thing to keep in mind though, is that the ryokan is about a 30-minute walk from the train station. It’s also a good idea to bring cash, as credit cards may not be accepted. That said, the town itself is quiet and charming. On the way to the station, you pass a lovely river with mountains in the background.
Overall, we had a fantastic experience and would happily come back again!
GGuest UserThe location is great, just have to cross a bridge from the train station. And there were many food options around the train station area. The room was clean and just the right size for a single traveller. There was even a microwave oven in the room! The hotel is quite strict on its check in timings, its not really a downside, just a heads up for people who might try their luck for early check ins.
GGuest UserI feel like we got the best surprise as I was unsure what we were expecting.
The room space is cozy but just enough for a family.
The service is exceptional, the staff are friendly and helpful.
The buffet breakfast is really good and dinner was exceptional with many courses and changing everyday.
DDorcas KL HoThe hotel is nestled in the mountains, and the morning views from our rooms were absolutely breathtaking. On a few mornings with light drizzle, a mist swirled around the mountains, making it feel like we were living among the clouds.
There was just one minor issue: the hotel initially wanted to charge 300 yen per person per day simply because it offers a public bath. As I’m not comfortable using such facilities, I didn’t visit the bath at all. However, at checkout, I was surprised to see an additional charge of over 1,000 yen for my family on the invoice. Although the amount was small, it didn’t seem fair to be charged for a facility we didn’t use. After I raised this concern, the front desk manager stepped in and kindly waived the fee.
Aside from this slight issue, my stay was wonderful and thoroughly enjoyable.
AAmberJWow, what a magnificent place, we really loved our stay here and wished we could have stayed longer. The photos do not do the place justice at all.
Our room was spacious and cozy and had a toilet. Our bed was prepared for us when we went out for evening meal. Coffee and tea making facilities were provided. We were privided yutakas for our stay.
The hosts are so helpful and friendly. We added breakfast to our stay, and it was superbly prepared in a private dining area for us to enjoy
The location was convenient, easy walking to the town and to the ski gondola.
We used the private and public ensens at Sumiyosa, both were immaculate with toiletries provided. The public onsen definitely felt hotter than the private ensen, but both were so relaxing.
I would love to stay here again.
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