Hotéis Hot Springs em Kumamoto Prefecture, Japan

My family had a wonderful stay at this hotel. It is conveniently located on the upper floors of AMU Plaza, right next to Kumamoto Station, with a dedicated elevator on the ground floor that takes you directly to the lobby. The rooms are clean and comfortable, and the staff are consistently friendly and polite. The only minor downside is that the breakfast selection is a little limited. That said, the hotel’s excellent location more than makes up for it, as there are plenty of cafés and restaurants just steps away in and around AMU Plaza.

We booked a Japanese-style room in the main building. The room felt quite spacious, functioning as a living room by day and converting into a tatami bedroom at night. Although the bathroom was small, it featured excellent wet/dry separation. During our stay, even though it was a fully booked weekend, we could always find an available private hot spring bath, choosing between the outdoor rotenburo and indoor options. My absolute favorite was the open-air bath; soaking in it with a gentle breeze was incredibly relaxing, and despite it being summer, I didn't feel overly hot. A special mention goes to the yukatas provided daily; they were incredibly stylish, and we could choose our preferred design. We opted for the half-board plan (one night, two meals), and over our three-day stay, the dinners were never repetitive. The main courses—from the Wagyu shabu-shabu on the first day, to the exquisite Kaiseki dinner on the second, and the snow crab shabu-shabu on the third—were all incredibly delicious. The hotel offers a shuttle service to/from the station and assistance with booking onward travel and tickets, though these services require advance booking. Highly recommended!

The hotel parking lot was probably full by early morning, but luckily there are a few parking lots nearby, though they're not cheap. The hotel is newly opened, so all the facilities are quite new. The only drawback is that there are far fewer hot spring baths compared to the previous branch in Kyoto, but thankfully there weren't many guests, so it wasn't crowded and the stay was quite comfortable. There are also many good restaurants nearby, so you can stroll around the area after dinner.

I really like this hotel. From the moment I parked my car, there were staff members helping to guide and confirm the parking space, accommodation name and country of the traveler. They also helped with the luggage. When I checked in, there was a staff member who could speak Chinese to help confirm (seemed to be *********). There were many staff members who seemed to have different nationalities. When I went in to confirm the reservation, they also gave me matcha and snacks. We booked the Hongye room on the first floor. The room was great and had its own hot spring, so I didn't have to go to the public hot spring. I could soak in it 24 hours a day. There was hot spring water circulating so I could soak in it whenever I woke up. The hotel has two hot spring houses that can be reserved, 40 minutes each time, and each room can make one reservation. The public bath is available at any time without reservation. However, since I have my own hot spring, I didn't go to the public bath or the hot spring house, so I don't know how it works. In addition, I have my own private room for dining and I have to write my name. It feels very noble (but it seems that only some room types have private rooms). Dinner was great, every dish was delicious (except dessert XD), the appetizers were exquisite and delicious, the sashimi was also very sweet, I thought the grilled fish would have a lot of bones, but it was not separated well, and finally we had the red beef shabu-shabu, the meat was tender and the soup was sweet. Breakfast is a large grilled salmon set with salad and hot spring tofu. There is also a self-service beverage bar and natto seaweed desserts outside. There is also all-you-can-drink Aso milk. Remember not to buy it here, just drink it for breakfast XD. The overall stay was great, the staff were friendly, I strongly recommend booking a room with one night and two meals and a hot spring, it's not much different, the hot spring and dinner are worth it. I regret not leaving more time to enjoy this hotel because my schedule was too full. Next time I come to Aso, I will definitely come again and leave more time to enjoy it.

A pleasant surprise during my trip to Aso. Dinner was unforgettable, especially the wagyu beef. I ordered two extra portions. Breakfast was also excellent, a very traditional Japanese meal. They even thoughtfully gave me salmon gimbap when I left. The onsen experience was also very interesting, with several different bath styles. I highly recommend staying overnight at Aso for anyone passing through.

Wonderful hotel 🏨 ♥️ 👌 We feel it's a real 5 stars hotel; from the excellent service, the rooms and on to the dinning room, and of course the onsen, everything and everyone were just perfect! We got a room facing the garden, forest and mountains and it was just great waking up to these views in the mornings. The experience of food was excellent, both at breakfast and dinner... The staff here go out if their way to make sure you have what you need, and the onsen was the best one I have seen in Japan so far; it has several hot baths, indoor and outdoor, and dry sauna. We were extremely happy we booked this place ahead of time as it was fully booked when we arrived and there wasn't even availability to upgrade, even though it wasn't needed as the room was great already. Thanks for everything 🙏

The hotel is very close to the bus station and can be reached on foot. This trip was to see the lights, which were really beautiful. It was worth the trip. I also visited the Kurokawa Onsen town. The weather was slightly cool and I arrived a little late, so I didn't buy a hand card to open other hot springs.

The hotel situated at the bus terminal where buses go directly from the airport. Staffs are friendly and always happy to help. Free coffee and tea at the lobby. Freshments like noodles you can get for free every night. Ice cream is free to take after 10pm. In the morning u can get free yoyurt. Hot spring is very nice and hot. I would stay at the same hotel if I come again.

This is definitely a fabulous and fantastic experience living in a Ryokan, and this Ryokan is also reputable among local people, which means it is highly recognized by Hitoyoshi residents. Some local residents also spend their time in this Ryokan as a relaxing journey. I ordered the room with breakfast served, and it looked so amazing and delicate. I hope to visit here again in the near future if there will be any chances. I absolutely love this little town.

We had a great stay at Kamenoi Hotel Aso Park. We booked a room in the South Building, which was spacious,clean, and had a large, comfortable bed. The hotel provides yukata robes in various colors, which was a lovely touch for guests to enjoy the onsen experience. ♨️ The onsen was large and relaxing — perfect after a day of exploring Aso. 🚗 Parking was very convenient, located right next to the hotel. Just across the parking area, there’s a 24-hour convenience store called Obentou Hirai offering ready-made bentos, hot meals, ramen, and udon — extremely convenient for late-night snacks or quick meals. 🍱 We chose a room-only package without meals, and in the morning, we visited the local souvenir and food center at Aso Station. It had a great selection of local foods and breakfast options, plus plenty of gifts and souvenirs to bring home. Overall, a comfortable stay with everything we needed nearby. Highly recommended if you’re exploring the Aso area!