Hotel próximo a Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan50% dos visitantes escolhem essa área
TTabo91802025.12.15
Hotel location: Close to Jiaoxi train station, about an 8-minute walk to the hotel.
Downstairs from the hotel, there are many food stalls and souvenir shops, making the location excellent.
Hotel service: The staff were very friendly and helped us store our luggage, and explained how to use the public baths. The public baths switch locations daily, so we got to try both of them.
Room hygiene: The room wasn't very spacious, but the bathroom was very clean, and the in-room hot spring bath was great.
Good restaurants nearby: Yishunxuan, Yuren Babao Dongfen, Chuanwu Izakaya
Hotel próximo a Chihpen Hot Springs,Taitung12.2% dos visitantes escolhem essa área
CChoi2025.03.28
A famous hot spring hotel in Zhiben Hot Spring District, it has a beautiful environment and is large, with many hot spring pools for you to soak in. The room was clean and tidy, and the breakfast buffet was quite rich. It is also convenient to buy drinks and snacks near 7-11.
Hotel próximo a Sun Moon Lake Water Pier,Nantou57.1% dos visitantes escolhem essa área
GGuest User2025.12.21
The room was clean and comfortable. Even though it didn't have a lake view, the scenery was still great. You could enjoy the hot springs, and the staff were very friendly. The location was also super convenient.
Hotel próximo a Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan50% dos visitantes escolhem essa área
JJosh_Chua2025.11.30
recently stayed at Just Sleep Jiaoxi and had a very enjoyable and comfortable visit. As two older adults, we really appreciated how convenient the hotel’s location was—close to the main attractions, food options, and the train station, yet still peaceful enough for proper rest.
The room was clean, well-kept, and pleasantly spacious. The in-room hot spring bath was a highlight for us. It was easy to use, very relaxing, and perfect for soothing tired muscles at the end of the day. The bed and pillows were comfortable, and we slept well throughout our stay.
The staff were friendly, patient, and always ready to help with directions and suggestions. They never made us feel rushed and were consistently warm and professional.
Breakfast offered a nice variety, with simple but tasty options that suited us well. We also appreciated how smoothly everything was managed—from check-in to housekeeping.
Overall, Just Sleep Jiaoxi gave us a relaxing, fuss-free stay with great value. We wouldn’t hesitate to return on our next visit to Jiaoxi.
Hotel próximo a Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan50% dos visitantes escolhem essa área
LLisaLestnaya2025.10.27
The hotel is honestly overrated. Although it’s quite comfortable I wouldn’t have booked it if I knew they didn’t have hot springs inside, although it’s mentioned in description.
Check in process was all online and quite smooth if you do it beforehand, it was convenient that you can leave your luggage before actual check in and after.
The location is quite distant from train station , if you plan to move around a lot you’d better find a better option. Overall it was good experience but it seemed to me you can get more for this price in other hotels.
And be prepared, your room might face inner garden (another building- which makes it a choice to have inner lights or face other windows right out of your bed)
Hotel próximo a Beitou Hot Spring Area,Taipei5.3% dos visitantes escolhem essa área
AAsther262025.11.09
We had a wonderful stay at Beitou Hot Spring Resort! It was perfect for a relaxing couple retreat — the private room with hot spring bath, sauna, and steam room made it extra special. Everything was clean and comfortable. Thank you for the free upgrade, it really made our stay even more enjoyable! Highly recommended for anyone looking for a peaceful getaway in Beitou.
Hotel próximo a Sun Moon Lake Ita Thao Wharf Market Place,Nantou2.4% dos visitantes escolhem essa área
EEric_20232025.12.16
The service staff are very friendly and welcoming. The location is super convenient, right outside the door is the Ita Thao shopping street. The food at the Chinese restaurant is high quality, and the prices are very reasonable. While the buffet doesn't have a huge selection, the items are refined and well above average. The room cleanliness is excellent, and the bed is just the right softness, making for a very comfortable sleep. The room comes with a hot spring tub, and the water pressure is good, so it fills up quickly without a long wait. The food and cocktails at the ground floor bar are also professionally made (the ¥300 discount for guests on cocktails is a nice touch!). This is a hotel I would definitely bring my family and friends back to enjoy again! Highly recommended!
Hotel próximo a Chihpen Hot Springs,Taitung12.2% dos visitantes escolhem essa área
茶茶葉蛋2025.10.03
First, some minor drawbacks:
The toilets are bidet toilets,
but there was some yellow limescale.
The yellow bath towels provided by the pool were a bit worn.
Next, the amenities: The hotel has a spa pool, sauna, and sauna, which are very relaxing; you can stay up all night.
Breakfast was surprisingly delicious, with rice milk and corn chowder. The vegetables from the local farmer's grandma were very fresh and tasty. Parking is convenient. I recommend staying here when visiting Taitung!
Hotel próximo a Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan50% dos visitantes escolhem essa área
GGuest User2026.01.06
The service staff were all very friendly and patient. Because we were worried about our child rolling off the bed, we asked for an extra duvet and it was promptly delivered to our room. During meals, the service staff would proactively ask about seating and immediately bring a high chair to our table. As for the facilities, since our child just turned 2, there wasn't much for them to play with. We stayed for two nights, and any requests for room cleaning were promptly addressed. If we have the chance to visit Jiaoxi again, we would choose to stay here.
Hotel próximo a Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan50% dos visitantes escolhem essa área
LLL_SG2025.05.21
The hotel was very clean and the staffs were very friendly. Breakfast was good but could have more variety or change breakfast sets for people who stayed longer. Overall, a very good hotel with good location and walking distance to good food and bakeries.
Excellent
479 avaliações
9.6/10
Preço a partir de
SGD 224
por noite
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9.3/10
Very Good
GGuest User1. Misleading Entrance Signage
Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable.
2. No Staff Assistance or Clear Signage at the New Entrance
When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside?
3. Poorly Trained and Unprofessional Front Desk Behavior
After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues.
As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight.
We hope that management will seriously review this incident, especially the issues of:
- Inadequate and misleading signage at the entrance
- Lack of staff presence and assistance upon guest arrival
- Poor front desk awareness and unprofessional behavior
We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future.
Thank you for your attention.
GGuest UserI found some small black debris after the water came out of the bathtub in the room. I'm not sure if it was in the pool or in the water. I still saw it after the water ran out and was replayed. The overall visual of the room was very comfortable and clean. Maybe my skin is more sensitive and I still felt a little itchy caused by dust mites, but I still slept well until dawn. It was nice to relax and have a good rest in a natural environment.
For meals, we had hotpot in the evening and breakfast in the morning. Both were average. There were not many styles but they were enough. The attitude of the service staff was very good!
KKim from SingaporeWe are highly impressed with the hotel. From the moment we arrived at the hotel till the end of our stay, we felt warm hospitality from every staff. We have originally booked a superior twin bed room and when they saw us with our child, they upgraded us to a family suite and they made sure our son got all the amenities such as a child's Yukata and his own toiletries.
USome of the perks of staying here is there is happy hour every day with free flow of wines plus you will also enjoy the facilities at their sister hotel Just Sleep next door for eg. Kids zone and their indoor public hot spring.
All in all more than 5 ⭐🌟✨✨, my son told me if we ever come back to Taiwan, please stay at this hotel again!
Hotel em Jiaoxi Station Area/Jiaoxi Hot Spring, Yilan
Preço por noite a partir de:SGD 198
8.8/10
GGuest User👍 Great location, just a 3-5 minute walk to the MRT station.
Within 500 meters, there are several convenience stores like Carrefour, FamilyMart, and 7-Eleven.
The morning market is about an 8-minute walk away.
In front of the hotel is Beitou Park, and the Hot Spring Museum is nearby.
There are also plenty of dining options, including fast food like McDonald's, Starbucks, KFC, and Mos Burger.
For getting around, you can take the MRT north to Tamsui and even catch a ferry to Bali. Heading south, you can reach Tianmu and Shilin.
If you're in a hurry, a taxi to Taipei Main Station costs around NT$420-470. Getting to the airport is also convenient, with the express train taking about 40 minutes (from Taipei Main Station) and costing NT$160 per trip.
Highly recommend this as a top choice for first-timers visiting the Beitou hot spring area.
GGuest UserThe room was clean and comfortable. Even though it didn't have a lake view, the scenery was still great. You could enjoy the hot springs, and the staff were very friendly. The location was also super convenient.
Hotel em Jiaoxi Station Area/Jiaoxi Hot Spring, Yilan
Preço por noite a partir de:SGD 97
8.5/10
KKINGLOSIRThe entire stay was absolutely fantastic. The service, in particular, was impeccable. Staff member Amy's warm smile and excellent service truly enhanced our entire trip. She was proactive in understanding guests' needs, and her service attitude was superb.
The hotel was spotlessly clean, and the air conditioning was perfectly sufficient for the summer heat.
The breakfast was Japanese-style, and the ambiance was wonderfully peaceful.
LLL_SGThe hotel was very clean and the staffs were very friendly. Breakfast was good but could have more variety or change breakfast sets for people who stayed longer. Overall, a very good hotel with good location and walking distance to good food and bakeries.
Hotel em Jiaoxi Station Area/Jiaoxi Hot Spring, Yilan
Preço por noite a partir de:SGD 224
9.3/10
Very Good
FFianeis SewThis is my first time staying in 北投 and I really enjoyed my 3 night stay here. First of all, location is excellent, just across the road from a MTR station, it's easy to go anywhere. The room is huge and well layout. The bed and pillows are very comfortable. The air refresher scent in the room is very nice. There is a small balcony that you can go out to. The highlight of the room is the bathroom with the big bath tub that can accommodate more than 2 ppl with no issue. Love the 硫磺温泉水。Love the breakfast. You don't need a lot of food... just good food, don't have to be aplenty. Love the public onsen on the 12th floor. I will stay here again.
Yyh.sgThe location of the Hotel isn't that convenient to go to, so it's recommend to look at their shuttle bus timing or simply book an Uber to ride up the hill.
Each room that you book also comes with a 1x free visit to the outdoor Spa facilities so I highly suggest you to bring a swim wear to go as it's pretty good even at night time.
As for the room it's spacious like other reviews photos have shown but not a lot of people have shown the bathroom/toilet so I'm including it here. It's a very spacious Toilet with the bathtub that has the Onsen water, and the shower head beside the bathtub.
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