Besides needing staff to cover busy times such as check in and out, the accomodations are excellent. Clean marble bathrooms with white towels. Beds white as snow and comfortable. First time seen house staff friendly and responsive to your needs. Downers Grove hotel have elevators to third floor. Breakfast was standard for first and menu posted for each morning and the eating area was clean and kept maintained by kitchen staff as people dined left tables..Noise free rooms. Individual temperature rooms controls. Wide hallways and have communication friendly rooms whatever these are. Again, communication to the front desk from room was cumbersome as long rings to answer from phones I'm rooms by front desk staff lady. Can perhaps use a two person a peak times or as a balance during the day for better response.
My room is always clean and the linens are so crisp and clean - I like that a lot. The staff are always nice and polite. The location being within 5 minutes of a large shopping plaza with restaurants and stores (and COSTCO) is a big plus for me. I do use the restaurant in the casino too but there are plenty of other options conveniently nearby.
A localização do hotel está perto Da auto-estrada, e a Velocidade de resposta do empregado é também rápida.O quarto deve prestar atenção Ao ouro e verificar o quarto quando você VAI.O pequeno-almoço é Muito rico.O quarto é limpo e a mesa de trabalho é ampla.Há um elevador para mover SUAS bagagens para cima Das escadas.
Com uma estadia em Quality Inn & Suites Moline - Quad Cities, você estará pronto para relaxar após um dia de viagem. Ao ficar neste hotel, você estará 927m de Harold's Landing Park e 1.61 km de Quad City Tennis Club. Além disso, Regal Moline Stadium 14 fica a apenas 1.97 km de distância.
Mantenha seu regime de condicionamento físico visitando o academia.
Neste hotel, você também encontrará instalações, incluindo um máquina de venda automática. Para maior comodidade, serviço de lavanderia também estão disponíveis na propriedade.
Aeroporto Internacional Quad Cities é o aeroporto mais próximo da propriedade, a 20 min a pé. O estacionamento está disponível na propriedade.
Acidentalmente reservei este hotel durante o evento Days of the Dead que estava acontecendo no hotel naquele fim de semana. Então, quando cheguei, fiquei surpreso com muitos dos participantes, mas alguns trajes e pessoas absolutamente interessantes estavam lá. Até vi Alice Cooper e várias estrelas do atual filme de sucesso Terrifier nos saguões e no restaurante. Este hotel está localizado do outro lado da rua do centro de convenções e também do Rosemont Theater e perto do O'Hare. Esse foi meu maior problema, tantos aviões barulhentos voando (muito perto) durante toda a noite. Meu quarto ficava ao lado do Rosemont Theater e sua placa muito brilhante era um pouco irritante, especialmente porque as persianas não fecham completamente para bloquear a luz ou ajudar na redução de som. Como na maioria dos hotéis movimentados, os ruídos infelizes de outros hóspedes batendo portas ou tomando banho é algo que eu esperaria de um hotel de marca inferior - infelizmente esses problemas estão presentes neste local também.
Minha compra de quarto veio com buffet de café da manhã gratuito no restaurante, e foi absolutamente fantástico. Uma grande variedade de frutas frescas e alimentos de café da manhã padrão, tudo bem disposto e arrumado. Eu iria a este lugar para tomar café da manhã sempre que estivesse naquele bairro.
A equipe foi amigável, peguei o transporte do hotel de volta para O'Hare. Tem uma piscina coberta de tamanho decente e algumas salas de ginástica, que eu não usei. Também tinha um bar e restaurante temático Caddyshack, a comida também era decente lá.
The location of the motel was good. Easy to find and get to. The rooms were clean and the air temperature was comfortable when we walked in the room. The rooms are nice sized. The breakfast that is included was good.
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9.3/10
Great
GGuest UserThe hotel exceeds my expectation! The room is quite large with good amenities, and it gives me $50 dining credit. So I have a big breakfast and the avocado toast in the restaurant is absolute good. The front desk is also really nice and friendly. I feel really worthy and the hotel is well architected with good location. Definitely recommend it to others!
GGuest UserClean, excellent customer service and friendly staff. Excellent location immediately adjacent the red line stop. Perfect trip! Wonderful city view out of my room window.
GGuest UserMy Honest Experience After Reading Negative Reviews
I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised.
The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website.
One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed.
Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming.
The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly.
Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper.
Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises.
I’m very grateful for the pleasant stay and would return again.
GGuest UserPool was saline and clean and warm enough to actually use. Breakfast was nice. Parking was $50 in the self park next door. Entrance houses 3 hotels which is confusing. Hotel had clean products and no terrible chemical or mold smells.
GGuest UserStayed comfortably with family at a hotel near the airport. The suite-like room had a sofa, which was great for relaxing, and the pool was a nice bonus. Free water was a plus, and the complimentary airport shuttle was very convenient.
TTerence CaoBe careful, there is a hidden charge ”A $25 daily urban experience fee will be charged to each room” at this hotel Fairmont Chicago - Millennium Park. The breakfast charge is very tricky if you have prepaid. 1st you have to argue that you have prepaid for the breakfast for each person in the room. 2nd you need to ask and confirm with the front desk how much the credit is for the breakfast you have paid (my case $38 for each person daily, covers taxes and tips). It is not buffet breakfast, you need to pay extra when you check out if you have ordered more than your credit for the breakfast. When I asked that if I missed one breakfast, can I use the extra credit for the next day. The answers were different from different staff members.
A very expensive hotel focusing on big conferences, there are no microwave oven, empty refrigerator (you can request) in the room and swimming pool. Do not lift up the drinks and snacks in the box on the table (there are sensors underneath) unless you don't mind to be charged. The existing refrigerator is full of drinks. I was afraid to touch it, even the concierge didn't know how to open the refrigerator lock. But the coffee and tea are free. There is a person (not housekeeper) comes to the room to check and refill all the drinks and snacks including the free ones.
We booked our room many weeks earlier, after we checked in I realized that the room prices dropped comparing our original prices, maybe not enough conference people attending.
Hope the information is helpful for you.
GGuest UserWe recently stayed at the Holiday Inn O'Hare Area and had a fantastic experience! From check-in to check-out, everything went smoothly. The front desk staff were friendly, professional, and went out of their way to ensure my stay was comfortable.The room was clean, modern, and well-equipped with everything I needed. The bed was incredibly comfortable, and I appreciated the quiet atmosphere—perfect for getting a good night's rest before my flight.
The hotel also has a well-maintained fitness center, which was an added bonus.Overall, the value for money at this Holiday Inn is excellent. I would highly recommend it to anyone looking for a convenient, clean, and comfortable stay near O'Hare Airport. I will definitely stay here again
RRommel919lobby is on the 2nd floor, check in was a breeze, no need to see the passport .. just gave me the key and we were set to go
we stayed for 4 nights, but there was no Cleaning done..
i have to request for an extra towel since we are 4 in a room and they only provided for 2.
we run out of body soap in the next day and had to pick it up in the lobby , and no one came to install it .. so we just put it in the corner.. not on the wall
location was good, easy to get into public transport , if not too sensitive its a walking distance to the magnificent mile..
gym was Ok , laundry service is 3$ each cycle.. and you need to install an app to pay... and you can't load exact amount so if you are going to do a single laundry just use the credit card you pay 3.25 though, but you only pay for what you use.. apple pay or tap to pay not working.. so bring your CC with you,
another thing, if you use the app, it will let you know if the laundry is done.. but some people still don't come down to remove their clothes to need to ask the lobby to take it out and put in the rack provided
breakfast was nothing special., if you wake up late many people already and hard to find a table, and the refill is not too fast..
only a handful of variety for the food.
coffee and tea are available the whole day as long as its not yet depleted..
GGuest UserWe booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.
GGuest UserThe room was spacious and grand, about 50-60 square meters, and the bathroom was also quite large, around 10 square meters. My room on the 25th floor even had a kitchen, and the night view from the window was stunning, which was a pleasant surprise.
The terrace of Terrace 16 Restaurant on the 16th floor offers the most beautiful views of the Chicago River, perfect for lunch or afternoon tea.
The front desk staff who checked me in was excellent. They informed me about the Trump Spa on the 14M floor and that I could use its facilities. Later, on the day of my check-out, my friend booked a City Architecture Tour for me which ended at 12:30 PM. I asked if I could extend my check-out until 1:00 PM, and the foreign front desk staff member kindly offered me a 2:00 PM check-out. Overall, the front desk and restaurant staff provided great service, making me feel respected as a guest and not discriminated against. The hotel's facilities and atmosphere are wonderful, making for a very comfortable stay. It was a very pleasant check-in experience.
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