We chose to stay here for one night as a transit, which helped given our flight was delayed and we were travelling with a toddler. We waited for 30 mins for the free shuttle as we didn’t know we were waiting in the wrong area. They didn’t have a driver waiting with a sign and they didn’t communicate with help desk (we contacted help desk to call the hotel to let them know we arrived) about clear instructions where to meet. Waiting with a toddler wasn’t fun, so would appreciate if you had a driver waiting or check on flight status, despite delay - as I provided them the details or wrote in the email to wait straight ahead, not where the taxis were waiting.
Hotel was a few minutes drive from airport. Room was spacious, shower was ok, bed was ok (sheets need bleach as there were old - not fresh dirty marks on it), they didn’t provide free water or filtered water, so we had to buy water. Breakfast was a fair spread. The playground looked great for kids/ toddler but it was raining so we couldn’t use it. Simple things (free water, better communication with shuttle, cleaner sheets) could have improved the experience and that’s why I’m providing this rating,
Grande lugar para experimentar as pessoas, cultura e serviço fijis reais.
O pessoal é amigável e sempre está a fazer algo, com o relvado e a caminhada, Natação, etc.
O almoço é Muito bom, o pequeno-almoço é Muito bom e cozinhado para ordenar, elogios Ao Chefe.
O jantar também é Muito agradável, o tamanho Da porção é grande e bem recebido.
A Sala de jantar é amplamente difundida com Grupos maiores no fundo e indivíduos e famílias no topo, Nunca se sentiu demasiado estrangulado ou sobrecarregado.
As quartos não eram grandes, não eram 5 estrelas, MAS não tentaram ser as quartos eram boas matrículas, boas camas de banho, dormendo dentro e fora por algo diferente.
Os jardins são excelentes, com o pessoal do jardim, que continua a mantê-los um verdadeiro bônus, que fazem um trabalho maravilhoso.
Os funcionários são sempre bons a sorrir e a abrir um chat, todos se ajudam e fazem dele um resort organizado divertido.
O pessoal Da Sala que faz maquiagem e quartos limpos são maravilhosos por todo o lugar nada era um chore
O ginásio que EU costumava USAR é um pouco de pressão, um treinador e um novo banco de treino, MAS EU fiz o que fiz e ainda fiz o que fiz.
Um belo lugar para férias!
Não hesite EM reservar, Como depois de alguns dias, você VAI perguntar por que você não reservar Mais tempo Como nós.
각 room은 깨끗함
전용 풀장도 있음
단, 자체식당의 셰프가 형편없음.(인도계 젊은 친군데,,솜씨가 영 아님.)
주인장은 불친절하나 직원들은 친철.
가능한 2층 room을 사용할 것.(더 깨끗하고,,)
공항~호텔 Taxi비는 10피지달러
택시대절하면 시간당 30피지달러(택시로 1.5시간 걸리는 해변휴양시설 <Yatule> resort & spa는 그런대로~~.
(단, 25년4월 현재 진입로가 공사 중)-차량통행은 가능)
We had such a wonderful stay at The Pearl South Pacific Resort! My boys had an amazing time – from the pool to the beach and all the little activities, there was never a dull moment. The staff were welcoming and the atmosphere made it so easy to relax and enjoy our holiday.
Everything about our stay was great, except for the internet connection, which could definitely be improved. Other than that, it was a fantastic experience for the whole family, and we’d love to come back again!” 🌴☀️💦
The staff were very friendly and helpful during my stay with them. I had noticed a bedsheet was not completely clean, but I was able to find cleaning staff easily and they were able to resolve the problem quickly. The Epic Transfers and Tours staff were especially helpful when I had an incident with a taxi driver that was unpleasant to me. The rooftop pool and bar was nice in appearance and the bar was nicely used, but the pool water was cold and nobody was using it. Additionally, although being a non-smoking hotel, there appeared to be old bins at the lifts / elevators with the cigarette ashtray-like tops on them; to be a non-smoking location, it needs to be clearly demonstrated as being just that, particularly where some countries still allow smoking in their hotels. The biggest concern outside the hotel rooms, though, was the buffet breakfasts, which sometimes had soiled tongs used by other guests that were not being replaced quickly enough with clean tongs; food safety needs to be a serious concern for any establishment serving food.
The room itself looked rather clean, had a patio looking at the wooded area out back; however, the patio door was not easy to lock and this was a bit of a concern with insects being readily present. There was also a sofa that could convert into a sofa bed, but it looked like it had a dent in the left arm. The bathroom was often stocked with new toiletries, perhaps too often as I was receiving a new bar of soap every day, but there was also mould trying to seep through the grouting behind the sink; I did inspect this and it seemed to be contained completely within the grouting, but it is a concern to be resolved soon. Additionally, though, the bathroom would sometimes smell horrible, as if you could smell sewage from the ventilation; there was a floor drain that could be the cause of this, but the ceiling ventilation looked like it needed cleaning and it was not sealed properly to the ceiling, either. There was a toilet paper holder, but it was poorly placed and it was evident it replaced another toilet roll holder that was in the correct location. Inside the shower, there was what appeared to be a stain running vertically down the wall where the shower head was located. The towels were kept clean and most had proper hotel labels on them, but some had the name of the hotel written on them, seemingly with a permanent marker, which was quite strange, especially for a hotel with a 4* rating.
The hotel has a 4* rating on Trip.com and has the amenities to be that, but the quality of those amenities needs to support their existence; otherwise, they cannot be considered. The staff were friendly and trying to make the stay as nice for me as they possibly could manage, so the issues mainly appear to be from a failure of the management and ownership not regularly checking the rooms and updating the quality and ambience of its hotel. Simply having 4* amenities does not automatically make a hotel 4* and although Trip.com has it listed as 4*, I would rank this as being a 3* hotel at the moment as they need to make further improvements to the hotel so that the quality of the amenities will make for a valid 4* rating in the future.
When looking at the hotel via any booking site, check out the other sites, too, and look up the hotel website, too, as that should exist. The images I saw on Trip.com were quite enticing, but they also include a picture of Jack’s of Fiji, which was not available on site, and random pictures of the outdoors that were nowhere near the hotel as it is located more inland and not by the ocean. The hotel is the biggest and most expensive element of any holiday/ vacation, so it is important to spend more time investigating each eligible hotel prior to seeking a room, and do not feel rushed by websites telling you there are only so many rooms left; there are many hotels in each location, so there are always options available.
O hotel fica bem longe da cidade e leva uma hora para chegar lá. Custa cerca de 100-120 dólares fijianos para chamar um táxi. Se você pedir para o hotel chamar um para você, o preço será dobrado. Desta vez, o hotel cometeu um erro no tipo de quarto que me acomodou e não se desculpou, então a Ctrip teve que intervir para mediar. Shangri-La é uma marca muito grande, mas parece que a satisfação do cliente é um pouco baixa.
Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends
Some of the most pleasant memories from my trip to Fiji will remain about this resort! Quite by accident (I made a mistake with the name in the hotel when booking) I got into this hotel! But how wonderful everything was during my vacation, you have no idea!
The hotel is in a secluded place, only the roadway is nearby and that’s it! For a peaceful, relaxing holiday - definitely the best choice!
The beach is excellent - coral, but there are several sandy entrances! There are fish, crabs and starfish in the water! Snorkeling is great! By the way, the hotel provides a free kayak. Palm trees hanging over the shore - indescribable nature!
The staff deserves a special word - they are very grateful to them, to these kind people who were wonderful to me and to all the other guests! These are rainbow people who love their job! I will remember you guys!
I recommend staying at this hotel! I hope my experience and resume will help you!
Excellent stay. Great customer service, housekeeping staffs are so friendly and infact all staffs are. But the only downfall is carpark. It should be maintained with lights and at least concreted as a proper carpark. Very easy to get robbed in dark and all sand and mud get into the hotel lobby as it sticks on the shoes. I believe the establishment can have a fair view on that. Overall 10/10. Definitely my go to place ..breakfast is lovely a few more selections can be overwhelming and yeah the chefs do need to learn to smile when asked for help . It doesn't cost to smile .
Muito bom
42 avaliações
8,1/10
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PKR 36.554
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7.9/10
Good
GGuest UserRoom was absolutely nothing special, very sterile, quick to forget you’re in Fiji. The roof top pool - STUNNING. It was windy and a bit chilly when I stayed but the pool water wasn’t too cold, there were some people swimming. Room was clean and bed was actually pretty comfy. The shower was big which was nice. The rest of the hotel feel outdated. The food was decent and breakfast was nice. They had good options for vegetarians.
ZZhangzuxun1. It is relatively close to the airport, about 3 kilometers, and a taxi is about 20 Fijian dollars.
2. The internal environment of the hotel is good, and the guest rooms are equivalent to single-story townhouses.
3. There is a large outdoor swimming pool, but there was no water and it was not open during this check-in.
4. There is no restaurant. Meals need to be eaten at the coffee bar outside. There are no other restaurants nearby.
5. There is no drinking water or shampoo or shower gel in the room.
In short, it feels like it’s just a place to sleep.
MMeglou28The hotel is in a good location, however the WiFi doesn’t reach the room. The curtains didn’t shut all the way so it was hard to maintain privacy. There also isn’t any food available to buy at the hotel. Bed was comfortable and I had a restful nights sleep.
GGuest UserGreat place to experience the real fiji people, culture and service.
Very friendly staff and always something going on , with the reef and walks , swimming etc plenty to do.
The food is very good , breakfast is very good and cooked to order, compliments to the Chef.
Dinner was also very enjoyable , portion size is large, and well received.
The Dinning room is well spread with larger groups down the bottom and individuals and families up the top , never felt too crampt or over whelmed.
Rooms were great not 5 star by any means but they don't try to be the rooms were very good nice mattresses good sleeping a shower inside and outside for something different.
The gardens are excellent with garden staff maintaining them constantly its a real bounus they do a wonderful job.
The Staff in general are great always smiling and open for a chat. They all help one another and make it a fun organised resort .
The Room staff who makeup and clean rooms are wonderful throughout the whole place nothing was a chore
The Gym i used everyday needs a bit of a spruce up needs a treadmill and a new workout bench but I made do and still did well.
A lovely lovely place for a holiday!
Don't hesitate to book as after a few days you'll ask why didn't you book for longer like we did.
GGuest UserLoved our stay at the Hilton, service staff super friendly, food and cocktails were delicious and the pools did t disappoint. Nice Long sandy Beach to walk along each day (1.5km), 3 restaurants and some small shops for snacks. Great for families with kids, loads of daily activities and perfect for adults getting a break from the kids. Definitely coming back!!!
GGuest UserThe staff were faultless!!
However there were far too many mosquitoes to enjoy our stay- we had stayed in Nadi prior to this for the same amount of time and had 0 problems, same in one of the islands- no bites… here however we had over 20 between two of us from one night. Perhaps they could have repelling candles on the outdoor seating areas, and fly catchers elsewhere, but something needs to be done in this season!
I found it overpriced for the experience, the food was average and not worth the cost, there was a cockroach and lizard in our room- I would say the roofs need looking at/ re sealing.
The interconnecting rooms are NOT soundproof and you can hear everything from next door. We asked to move and were so with 0 hassle- again the staff were ALL absolutely amazing!!!
GGuest UserThe hotel boasts a great location, a comfortable distance from the city center. The breakfast spread was exceptionally plentiful and catered wonderfully to Chinese palates. Dinner was also extensive, and the ambiance was excellent, with music playing throughout. It's truly ideal for a trip.
GGuest UserThis is not up to standard with a 5-star resort. Overall it’s a nice stay, but overpriced and don’t go expecting 5-star luxury. It unfortunately has not kept up with the maintenance it has needed over the years.
Negatives
- had aircon issues and slept without aircon, they moved us rooms to fix this
- had a leak above our shower in both tooms
- fridge was broken in both rooms
- lack of pool towels for number of guests, tried getting a pool towel on multiple occasions to be told they were out. When we eventually got some they were stained.
- lack of snorkle gear for guests, we unfortunately couldn’t snorkle because they were always out. We spoke to other guests who went and bought some because they couldn’t get any either
- aircon in rooms is very loud
- internet access drops out constantly
- we couldn’t watch tv as the internet was down for netflix on the tv and we were told we could only watch it on phones or ipads
- food menus in the room are dirty and falling apart
Positives
- most of the staff is really friendly
- adults only pool is calm and quiet
- good assortment of activities and things to do in the hotel
- staff is mostly helpful when you need things
We actually tried to refund the end of our stay so we could leave. I wouldn’t recommend it to people and just know if you do stay here it is more like a 3 to 4 star resort.
DDeLCaiEnjoyable stay with standout staff… just a few areas to improve
Overall, I really enjoyed my stay at Crowne Plaza. The resort atmosphere was fun and relaxing, and the team truly made us feel welcome.
A few things could be improved: room service options were limited, so if you wanted something better you had to leave your room and go to the restaurants rather than having it delivered. Also, housekeeping wasn’t as thorough as it should be. There was hair in the bathroom, and the grout plus corners/crevices needed more attention. We also dealt with a constant flickering light in our room.
That said, the staff were kind, friendly, and responsive, and they didn’t hesitate to fix issues once we brought them to their attention, which I really appreciated. Special shoutout to Temo at La Bottega Italian Restaurant, Esa and Kelly who made our nights at the Urban Sugar Beach Club an absolute blast, and Esava and Jo from concierge made sure we were well taken care of! The resort also had amazing activities planned during the Christmas holiday for all ages!
Despite the few issues, I’d still recommend staying here, especially for the great service and lively resort vibe.
MM335233****Overall, the price is decent. The hotel offers bookings for day trips, and it's not far from the airport. However, it doesn't have a beach. You can book it depending on your personal needs.
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