Hotéis com Parking em Viti Levu Group, Fiji

Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends

We chose to stay here for one night as a transit, which helped given our flight was delayed and we were travelling with a toddler. We waited for 30 mins for the free shuttle as we didn’t know we were waiting in the wrong area. They didn’t have a driver waiting with a sign and they didn’t communicate with help desk (we contacted help desk to call the hotel to let them know we arrived) about clear instructions where to meet. Waiting with a toddler wasn’t fun, so would appreciate if you had a driver waiting or check on flight status, despite delay - as I provided them the details or wrote in the email to wait straight ahead, not where the taxis were waiting. Hotel was a few minutes drive from airport. Room was spacious, shower was ok, bed was ok (sheets need bleach as there were old - not fresh dirty marks on it), they didn’t provide free water or filtered water, so we had to buy water. Breakfast was a fair spread. The playground looked great for kids/ toddler but it was raining so we couldn’t use it. Simple things (free water, better communication with shuttle, cleaner sheets) could have improved the experience and that’s why I’m providing this rating,

Excellent resort hotel short walk from Latoka centre. The rooms were large, comfortable and clean. There is a guest laundry in the hotel and a good supermarket and wine store nearby. The breakfast was quite good but not amazing. The staff were excellent. Ignore Google Maps in Latoka as it takes you the long way around or into one way roads going the wrong way. Dinner at the Fiji Northern Club or the smokehouse at the South Seas club recommended.

Excellent stay. Great customer service, housekeeping staffs are so friendly and infact all staffs are. But the only downfall is carpark. It should be maintained with lights and at least concreted as a proper carpark. Very easy to get robbed in dark and all sand and mud get into the hotel lobby as it sticks on the shoes. I believe the establishment can have a fair view on that. Overall 10/10. Definitely my go to place ..breakfast is lovely a few more selections can be overwhelming and yeah the chefs do need to learn to smile when asked for help . It doesn't cost to smile .

Me hospedei aqui por duas noites em um dormitório, o alojamento 1. Eu tinha uma cama beliche em cima e não havia corrimão, então fiquei bastante preocupada em cair. Também não havia tomadas dentro do quarto - apenas uma do lado de fora, na área do banheiro. Aparentemente, os outros dormitórios têm tomadas e corrimãos. A comida é servida apenas em horários fixos, mas tinha um preço bem razoável! Jantei sopa de ervilha em uma noite (5/5!), um curry vegetariano na noite seguinte (3/5) e um hambúrguer vegetariano no almoço (4,5/5). O café da manhã incluso era bem básico, mas bom o suficiente! Havia leite de soja e de amêndoas disponíveis. Há uma lojinha/café ético bem charmosa nas proximidades, o que é ótimo, mas fora isso, acho que não há muitas outras opções de compras a uma curta distância a pé. O resort oferecia atividades diárias, o que é um bônus! A piscina também era muito boa e a praia é ótima para mergulho com snorkel! A minha parte favorita da casa de praia era o chuveiro na área do banheiro anexa ao dormitório/chalé. Era uma área externa, mas isolada, e a pressão do chuveiro era incrível! E a água, quentinha. No entanto, o vaso sanitário em si tinha um cheiro muito ruim e eu não me atrevi a chegar perto.

Perfect place for an overnight layover in Nadi. The only downside was limited access to wifi but overal al pleasant stay.

We had such a wonderful stay at The Pearl South Pacific Resort! My boys had an amazing time – from the pool to the beach and all the little activities, there was never a dull moment. The staff were welcoming and the atmosphere made it so easy to relax and enjoy our holiday. Everything about our stay was great, except for the internet connection, which could definitely be improved. Other than that, it was a fantastic experience for the whole family, and we’d love to come back again!” 🌴☀️💦

The location was excellent, and the cleanliness was great however I did see the white sheets were not as clean at all. I advised the staff to clean my room when I came back to the room I could see that they only made the bed but the same dirty sheets were used they did not even change the sheets so that was very disappointing. What also was disappointing, I ordered a Veg Pasta on one of my nights for dinner and within 5 mins I called upon the staff to advise that the Veg Pasta was not great at all however no apology or acknowledgement was made. They didn't even offer to make another dish for me or compensate another dish for me instead they charged me the whole amount which I paid for. So that was disappointing. The rest of the stay was great no issues

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.