Publicado em24 mai. 2025
Guest User
We were guests when this hotel was the Maldron. I couldn't fault them. But now it's changed hands
The receptionist was so unfriendly and so ignorant to us and 2 young boys that were looking for help. Just basically not making eye contact, refusing to answer, and when she did answer, it was short with an angry demeanor, like were bothering her. There was no hello, thank you or enjoy your stay ..just the bare communication. Also..
The manager in the bar refused to heat the babys bottle in the microwave because it was against health and safety regulations. Even though the Maldron staff were more than happy to help. They microwave baby food and bottles for me on a few occasions. The manager tried to convince me that I could possibly have something dangerous in the bottle. When I told him if they don't heat it, I won't come back, ..he sneered at me in a look that said ..well I don't care. He gave me an option after alot of arguing to heat it up in their cup with the coffee warmer. We also asked for a quiet room. The receptionist gave us a noisey room
I could hear doors next door slamming. Kids shouting and loud walking ftom the lift to the rooms.
We were right next to the lift. I was very disappointed. We returned because last time we loved it. But we won't be returning again with that attitude.
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Preço por noite a partir de:US$ 127
Publicado em23 jul. 2024
Guest User
This hotel has a lovely vibrant energy, friendly staff, a good gym and leisure centre, and access to parking. If planning on staying here it might be important to know that Reeds restaurant can only be accessed via package deal (slightly disappointing), however the bar offers good food to all guests. Unfortunately, the main issue my husband and I had was the very uncomfortable beds. Pillows and matterresses felt quite hard and uncomfortable, and we both struggled to sleep as a result of discomfort during our stay. Other than uncomfortable beds, we were impressed by the hotel, however we would not choose to stay here again based on the quality of beds. %#@#
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Preço por noite a partir de:US$ 166
Publicado em18 abr. 2025
Guest User
All the staff were very nice and attentive. Some but few weren’t well trained - a soiled damp towel for removal was left on the visitor’s bed
Although the hotel has been revamped, it still looks tired in places. Windows need replacing. Doors are chipped, Hangers for clothes all chipped. Small complaints but after redecorating these glaring oversights are now glaringly obvious
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Preço por noite a partir de:US$ 142
Publicado em1 mar. 2023
Chloe/
The bedroom was beautiful, clean and spacious, the bathroom could use updating as the shower was a bit of a safety hazard, but water pressure/heat/cleanliness was very good. The staff were incredible and so helpful!! We ate in the restaurant both nights and the food was amazing. I will be recommending this hotel to all my friends.
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Preço por noite a partir de:US$ 165
Publicado em3 fev. 2025
Guest User
Location perfect, walking distance to town. Pool and sauna was lovely on day of our arrival. Car park a bonus. Staff were lovely and friendly n helpful about restaurants and bars in the area. Will definitely return 😀
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Preço por noite a partir de:US$ 126
Publicado em14 jan. 2025
Guest User
Perfect! Everything. Comfortable accommodations, wonderful workout facilities and lap pool with hot tub and delicious dinner and breakfast. We had a fantastic stay, thank you!
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Preço por noite a partir de:US$ 185
Publicado em18 jul. 2025
Anonymous User
Kids club very nice,my kids like it. Parents have time to relax.
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Preço por noite a partir de:US$ 178