A inscrição era fácil, MAS poderia fazer com Mais informações sobre o hotel.
Durante a estadia, só há toalhas grandes. Não há toalhas pequenas. Não há problema para mim, enquanto estou viajando sozinho.
Eu tinha UMA vista deluxe para o Mar e a vista é boa.
É Muito BOM, MAS EU realmente não gosto de quarto escuro. Há duas bolhas lá em baixo. Eu chamo esse serviço às 6h, eles vieram diretamente para ver e eles voltaram com novas bolhas às 9h. Talvez a substituição não esteja disponível nessa altura. Mas porque OS MEUS filhos estavam dormindo, EU cancelo.
Este quarto de hotel era bonito e limpo, MAS o banheiro estava um pouco cansado e grubby.O resto do hotel era muito bom em termos de escolha de pequeno-almoço e qualidade e o serviço de pessoal era muito bom.
Overall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
Hai
This Hotel generally found to be satisfactory. Clean and good service. But breakfast is limited its not buffet as mentioned. This hotel is last minute booking as the Hotel we booked earlier found to be Horrible
Staff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.
It is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
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125 avaliações
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9.4/10
Amazing
GGuest UserCheck in was smooth but could do with giving more information about the hotel.
During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo.
I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.
EerzammIt is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
RRannieSI was very disappointed. I booked a room for my parents and grandchildren. I booked a room which is written 24m2 with balcony. I had stayed there before, that's why I know it's supposed to be spacious room. But they only get small room 17m2 not as mention in the details just because of the name not ”grand deluxe” but I paid more than ”deluxe price”. The same price with the published rate for ”grand deluxe” directly in the hotel. And there is no ”grand deluxe” In the room choices in Trip. They can't ask for extrabed because there's no space. And also when 1 adult with 2 kids having breakfast they still ask for extra fee. I know this rule but i just felt not fair to pay after overpriced for the disappointing room
MM_FaizalGood location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.
KKevinChee520Got free upgraded to Deluxe room upon check-in for one of the two rooms booked, due to the ongoing renovation work at 6th floor. 👍
Comfortable room even for Superior King room.
Breakfast was nice, especially the local fried rice. 😄
NNovalia ApriatiniI loved the beautiful view from the swimming pool overlooking Mount Merapi and Mount Singgalang — truly a unique experience. The room was clean and comfortable, and the atmosphere was peaceful. It’s a great place to unwind and enjoy nature.
Unfortunately, the weather was cloudy during my stay, so I couldn’t enjoy the mountain view as clearly as I had hoped. Still, the overall experience was relaxing and worth it.
GGuest UserMy checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
IimmelukDespite only staying for a day, I was very satisfied. The room was clean and the food was delicious. My only minor suggestion would be for the restaurant to offer butter for the bread instead of margarine. Also, the room's fragrance was a bit too strong, almost overwhelming! (haha). Other than these points, everything was great.
RRannieSTotally is fine. But I really don't like dark room. There were 2 bulbs down. I call that service at 6 pm, they directly came to check and they came back with new bulbs at 9pm. Maybe the replacement not available at that time. But because my children were sleeping at that moment so I cancel it.
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