Stayed 3 nights, hotel is very clean, gentleman behind the reception desk was a supper star, he checked me in 5am in the morning, all the staff very nice and polite, jilani was a nice bloke, this will be my second home in madina in future In’sha’Allah.
Highly recommended to all my family and friends and colleagues. Breakfast was delicious and a lot of choices for all communities around the world.
Thank you very much all the team of ELAF AL TAQWA to make me feel so SPECIAL ♥️
Hi, thank you for such a nice hospitality by team Madinah Aram Hotel. The staff was really cooperative & polite regarding everything. Also the rooms are spacious with good facilities in nearby areas. I would like to thanks specially to Mr.Emran for his assistance & help throughout my visit. Will be booking again when i come Madinah soon. In Shaa Allah
Recentemente fiquei neste hotel com o meu amigo e família por quatro noites, e a nossa experiência foi excepcional. O hotel é moderno, com quartos espaçosos, casas de banho bem mantidas e vistas incríveis das montanhas, incluindo a iconica Montanha de Uhud, um local altamente visitado em Madinah.
O pequeno-almoço ofereceu UMA ampla seleção de opções, incluindo opções para vegetarianos, e estava constantemente fresco e agradável.O Pessoal Da recepção era amigável, profissional e atente, assegurando UMA estadia confortável e bem-vinda.
O hotel está convenientemente localizado a cerca de 15-minute a pé do Masjid. Para conforto acrescentado, eles fornecem um serviço de navegação a cada 20 minutos, tornando o acesso fácil.
Em geral, recomendo fortemente este hotel para qualquer pessoa que visite Madinah e ficaria feliz aqui novamente para visitas futuras.
Cleanliness of room is acceptable however furniture is dated and carpet looks old, dusty and worn out. Definitely the standard does not stand up to an accor hotel standard. Was really disappointed when we entered the room. Will not book this hotel again if we visit madinah as there are other newer hotels nearby.
Service beyond expectations. Was upgraded to Presidential Suite from Junior Suite with Partial Haram View by the polite and kind DM Anas. Very large living area. Bed is very comfortable and nice bed linen and pillows. Hotel is close to men’s entrance to haram mosque.
Look forward for the widespread bf and dinner of quality. For someone fussy about food pretty pleased. Restaurant staff servers do their due diligence to serve but sometime they cater better service to certain individuals. Table setting can be improved. One of the server bad attitude. Small built and not helpful. Chefs passionate in their food preparation.
Excellent, clean hotel with a good location. The only disadvantages are that some of the room service staff are uncooperative and take time to serve even after requesting. The strange thing is that one of them lies and claims that we refuse the service. Most of the things we ask for, we say they are not available, and the coffee capsules are delayed from the restaurant, unfortunately.
Balensia Hotel - فندق بلنسية provides flawless service and all the necessary facilities for visitors. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At Balensia Hotel - فندق بلنسية, a selection of rooms can be found that showcase unique design elements such as a separate living room.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience.
Good location, close to all the points of interest in the city of Yanbu. However, it is a little bit far away from industrial area. A very typical Ibis hotel, very convenient.
the hotel keep the highest standards . nice ocean view with walkable to sea shore and excellent break first. helpful and professional receptions especially Hadeel and Golam . surely will stay again when arrive Yanbu SKA.
Very outdated and customer service is terrible. Rang reception from hotel room no answer (2 times) than had to go to reception to complain safe don’t work, they turned up next day to sort it out.
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9,4/10
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9.0/10
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One of the best hotels near Masjid Al Nabawi! The staff are incredible! From the moment I arrived, Hassan from concierge assisted me with my bags and the staff at the reception were very friendly and they not only allowed me to check-in early but also upgraded my room with a partial Haram View! All the staff spoke English perfectly. The rooms are nice and spacious with modern furniture and the amenities provided in the room are perfect from bathrobes to multiple kits! The room was relatively clean however I’ve notice multiple finger prints on the refrigerator door as well as the bathroom door which shows those 2 areas weren’t wiped after the previous guests had left. The shower was perfect with nice hot water and the bathroom was spacious enough. The hotel has 2 towers and we didn’t know which tower to go to so we ended up going to tower 1 were the receptionist informed us that our booking is in tower 2. I had an elderly guest with me and moving towers like this was very inconvenient. The hotel should inform the guests about the tower number and parking instructions before arriving at the hotel. The hotel is very close to the Haram with just 6-7 minutes walk to both the men’s and the women’s entrance (door 11 and 12). Upon returning to the hotel, the staff were promptly situated outside the elevator doors assisting guests with the elevators. About the breakfast. It was fantastic! The options available were great and included selections of cold appetizers, bakery items, main courses including french toast and pancakes. The breakfast staff were very friendly and efficient and they never said no, especially Riaz he served us coffee and hot chocolate. The items were being refilled quickly. The 2 ladies welcomed us for breakfast with a huge smile. Suggestions to improve breakfast: 1) there was no live cooking counter for omelette. The omlette was being cooked in the kitchen and was being stocked in the hot plate. It would be great if the hotel could consider introducing live counter for omelette as it really would help us guests to make the perfect omelette for ourselves and eating it warm and fresh. Other hotels do have a live counter. 2) Though all the breakfast items were great, the French toast wasn’t good at all! It didn’t taste like a French toast. The sambosas were undercooked and very chewy so wasn’t able to eat them. Improvements on this will make the breakfast experience perfect! One more thing to add is that the staff not once said “No”. They always accommodated our requests whatsoever. I asked the reception for a plastic chair for my elderly mother to sit and take a shower, thought they didn’t have it, they offered us to switch to an accessible room with no additional costs! The hotel is not very busy and crowded as I didn’t see any groups here. I hope the hotel can maintain this very same standard or else it’ll be very easy to be like the other hotels who don’t care about guests. All in all, I’ll definitely choose Al Manakha Rotana again on my next trip to Madinah and wishing this hotel success!
The hotel has a great location which is very close to the Prophet mosque, so it’s so convenient to go easily to pray for each prayer time in the mosque. The staff are so friendly and polite, the hotel is clean and also the breakfast buffet was very delicious and have different kinds of food.
The hotel is in a great location within a national park. The pool villas have a great view of the maraya. You can get a campfire going to relax outside at night. The rock pool is great as well, but very far from reception (5 min on a buggy). The hotel needs more buggies as they can take a long time. Breakfast was great. Dinner at harrat restaurant was good overall except for the porterhouse steak which was way overcooked.
I recently stayed at this hotel and can confidently say that the experience exceeded all expectations. From the moment I arrived until the day of departure, everything was handled with exceptional professionalism, care, and attention to detail. The level of service provided truly felt outclass and made the stay both comfortable and memorable. One of the most impressive aspects of the hotel was the cleanliness. Every area—whether it was the room, bathroom, corridors, or common spaces—was spotless and extremely well maintained. Housekeeping deserves special appreciation for their consistency and dedication. The room was cleaned thoroughly every day, fresh towels were provided, and everything was arranged neatly, giving a real sense of comfort and hygiene. The staff were outstanding. They were polite, respectful, and always willing to help with a warm and welcoming attitude. Any request or question was handled promptly and professionally, making us feel genuinely valued as guests. Their hospitality created a relaxed and positive environment throughout the stay. The room itself was well equipped, comfortable, and thoughtfully arranged. The bed was very comfortable, allowing for a restful sleep, and the overall atmosphere of the room was peaceful and pleasant. Everything worked perfectly, from lighting to amenities, which added to the stress-free experience. Overall, everything about this hotel was perfect—from service and cleanliness to comfort and management. It is rare to find a place where all aspects are maintained at such a high standard. I would highly recommend this hotel to anyone looking for quality accommodation, whether for family, business, or religious travel. I will definitely choose this hotel again in the future and would not hesitate to recommend it to others. A truly excellent stay from start to finish.
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