Hotéis com bar em Jeju Province, South Korea

The hotel's soundproofing is extremely poor. On the first night, it felt very hot after 11 PM, and the air conditioning stayed at 24 degrees Celsius for over two hours (even though it was set to 18 degrees). There was also a constant thumping sound, similar to walking, from upstairs. After calling the front desk to report the issue, the noise did not stop. Later, after discussing with Trip.com customer service, we decided to change rooms. A front desk staff member came to help move our luggage to the new room. When we first arrived at the new room, the noise indeed disappeared, but it wasn't long before the thumping sound returned and continued non-stop until around 2:30 AM, severely affecting our rest. For light sleepers, it would be absolutely maddening. On the second day, we realized the noise was coming from all directions. Both the ceiling and wall soundproofing were quite poor, with frequent strange noises. Overall, our stay significantly impacted our rest. I called hotel room service to request two buckwheat pillows or firmer pillows, but the ones brought were the same as the original pillows in the room. English communication was not very smooth. The room facilities are a bit old. The only advantage is the hotel's good location, which is very convenient for guests traveling by car as there is free parking. You just need to provide your license plate information to the front desk during check-in.

I highly, highly, highly recommend this hotel! It was the best hotel experience we had during our trip to Jeju Island. **Facilities:** The room was super new and incredibly clean. I really loved the bedding; the duvet was so comfortable! The room is a bit small, but genuinely very new and spotless. **Service:** The front desk staff were all excellent. They kindly stored our luggage, which was very nice. The souvenirs in the small shop inside are also well worth buying. It's extremely close to both the beach and Seongsan Ilchulbong, making it incredibly convenient! Highly recommend!

The public areas are really beautiful and comfortable; as soon as you step into the hotel, you feel like you're on vacation. The sea view is stunning on a clear day. The front desk staff can communicate in English. Our room wasn't ready at the 3 PM check-in time, but the hotel offered an alternative to switch to a non-sea view suite. We opted to wait for the sea-view room we booked, showing a proactive approach to problem-solving. Our luggage was delivered directly to the room, and we didn't encounter any unpleasant attitudes during our stay. Our room was in the East Tower, which I believe is the older building. I was initially worried it might be too dated after reading some reviews, but it was actually fine! The room was indeed very small, but clean and odor-free, with a complimentary minibar. The balcony was quite large, and the sea view was satisfying. The room door had average soundproofing, but the balcony door was well-insulated, making the room generally quiet. Highly recommended!

Before arriving at the guesthouse, the host texted to ask about my arrival time to make sure that someone will be at the reception to receive me :) instructions were very clear and the host was very polite. Free breakfast for the guests as well! There is an outdoor area where there is movie screening at night. Pantry and rest area are also very comfortable :) Toilet and dressing room are also kept clean! Maybe my only qualm is that the bunk bed was close to the ceiling so please be careful - tho they had foams to protect your head ! Overall a really good stay there and host recommended a really nice local food place to eat at so im very happy about it ! There are bus stops nearby to get to Dongmun Market or the Airport too.

The only reason I am giving this hotel any credit is because of its excellent location. It is very close to a major bus stop, making it easy to travel almost anywhere on Jeju Island. For visitors relying on public transportation, this is definitely a huge advantage. Unfortunately, everything else about my experience was disappointing. I booked a Business Twin Room and paid significantly more than the other room types because I wanted comfort, privacy, and peace of mind during my trip. However, when I checked in, I was informed that the room I had reserved was unavailable. Instead, I was moved to a 4-person bunk-bed dormitory room, which was completely different from what I had paid for and something I was not comfortable with at all. To make matters worse, the bed did not appear clean. It felt as though the bedding had simply been rearranged rather than properly washed for quite some time. The room also had an unpleasant odor, giving the impression that it had not been cleaned thoroughly. Only after I complained did the staff finally clean the room. The biggest issue, however, was the host's attitude and lack of responsibility. When I contacted Trip.com regarding my complaints, it was extremely difficult to communicate with the hotel. Sometimes the host was sleeping, sometimes they could not be found, and whenever contact was finally made, they shifted the responsibility onto me and Trip.com instead of trying to resolve the problem. I was repeatedly told to contact Trip.com myself, which caused unnecessary stress and took away much of the enjoyment from my trip. On the positive side, I would like to sincerely thank Trip.com for their excellent customer service. They were responsive, supportive, and helped me throughout the process. Whenever problems arose, I felt reassured knowing that Trip.com was there to assist me. In the end, they provided fair compensation for the inconvenience, and I truly appreciate their efforts. I will definitely continue booking through Trip.com in the future. However, I will never stay at this hotel again due to the poor service and unprofessional attitude I experienced.

i had a room with washing machine inside (need to get own detergent, otherwise use the common guest one on the reception floor) and it had drying feature too! Got a drying rack from the reception as well. The room also had a sink and induction stove but had no other kitchen furnishings (eg: no pot, plates, utencils, etc) other than water boiler. However, one big downside to their room is the lack of sounproofing, i could hear the next room! Location-wise, is near Olle market snd bus stops but it was hard to find open restaurants sometimes..I recommend a nearby ramen shop called Japanese Rmane House Yurayura!!

Staying at the Grand Hyatt Jeju was a great experience overall. The hotel is conveniently located, the rooms are spacious and clean, and the staff provides excellent service. There are many Chinese-speaking staff members, so communication was not an issue. The airport shuttle bus runs every half an hour with dedicated staff for pick-up and drop-off, making airport transfers very convenient. The rooms are equipped with service QR codes, allowing guests to order food, request towels and drinking water, and schedule room cleaning with ease. The hotel breakfast offers a good variety. There are also many restaurants nearby, providing a wide range of dining options. I tried local dishes like grilled meat and stone pot bibimbap, and the taste was generally good.

Jeju Island Hotel Recommendation | Shilla Hotel The Shilla Hotel, with its Southern French charm, is located in Seogwipo, Jeju Island. The hotel perfectly suited my taste and is also ideal for family vacations. I absolutely loved it and would definitely stay here again. **Regarding Transportation** We hired a private car from the airport to the hotel, which took less than an hour. However, getting to the city center from here is not convenient. We chose this hotel specifically for a relaxing vacation, so apart from taking a taxi to Hello Kitty Island, we walked everywhere else. **Regarding the Room** We booked a mountain view room, and the scenery was lovely. Sitting on the balcony, we could enjoy a vast expanse of greenery, which was truly refreshing. There was one king-sized bed and one smaller bed, both very comfortable, and turndown service was provided. The blinds were a bit sheer, so if you're bothered by light, you can ask the hotel staff to install curtains. The bathroom and toilet were separate (wet and dry areas), and the space was very large, making our stay very comfortable. **Regarding Dining** The hotel's restaurants are all excellent. This time, we only experienced the breakfast buffet, but you can also choose the lunch buffet. The breakfast spread was incredibly rich and varied! Everything was exquisite and delicious. I highly recommend choosing a room package that includes breakfast when booking. For dinner, we found restaurants near the hotel, and overall, dining was very convenient. **Regarding Family-Friendly Amenities** The Kids' Island on the basement level is perfect for preschoolers, with various interesting board games that even adults would want to play. Kids' Club (Gymboree) requires reservations, and we didn't have time to experience it this time, but we look forward to it next time. The indoor and outdoor pools are connected, and there's live music in the evening, creating a wonderful atmosphere. Remember that the outdoor sun loungers need to be reserved, which is very convenient, and you get to use them for a long time after reservation. **Regarding Service** From check-in to check-out, the service was impeccable! There was a small hiccup with installing the curtains, but before we left, they specially gave us a cute teddy bear with blue plaid, which was a lovely gesture. The hotel's strong Southern French vibe makes for great photos! Walking to Jungmun Saekdal Beach involves many steps, so I recommend wearing comfortable shoes. The hotel's attention to detail is excellent, with a waterfall and even a small zoo. Two nights felt barely enough.

A pretty good hotel, very comfortable and close to the sea. It's just a few minutes' walk to Chilseong-ro, which has fewer people but plenty of goods, especially a great selection of sports brands. After exploring Chilseong-ro, you can easily get to Dongmun Market to experience its vibrant atmosphere. The hotel rooms are a good size and have balconies with sea views, really setting a relaxed vacation mood. Due to the weather, we couldn't use the outdoor swimming pool. The hotel breakfast was a bit pricey, so we opted for a special breakfast at Dongmun Market instead. The only downside is that the hotel is located near the Jeju Airport runway, so you can watch every departing flight. It can get a bit noisy at night, but the airport generally closes down by 11 PM.

The overall service was good, and the rooms were marked with nationality, so Chinese-speaking assistance was available by phone. We could also request a child toilet seat. However, the overall facilities for families were a bit lacking compared to domestic parent-child hotels. There were no complimentary toothbrushes or toothpaste, so we had to bring our own or buy them from a vending machine. Only two bottles of mineral water were provided per day, and anything extra had to be purchased. Seogwipo City felt better for exploring than Jeju City, and both were about the same distance. Hyeopjae Beach is highly recommended. There was a sashimi place in the complex that was delicious, but Mom's fried chicken was just okay. For BHC fried chicken, the front desk could help order delivery, and it was a 15-minute walk away.