Hotéis 5-Star em Otago, New Zealand

Unfortunately, my stay was not very comfortable. The soundproofing is very poor, and there is a nightclub nearby that plays very loud music late into the night, making it difficult to sleep. For those who drive, can park on the roadside across the street for free after 6pm. In addition, the shower water pressure was very low, which was disappointing.

因為這家酒店選擇在箭鎮逗留了三天兩晚，事實這個選擇非常正確，為了它打算在箭鎮秋季到來的時候再來一次新西蘭。晴天的美毋庸置疑，陰雨天更有英倫氣息。四人入住雙卧套房，超大的客廳，白天有陽光晚上圍着壁爐在一起聊天，非常放鬆，還有前後兩個露台，可以看到雪山與遠處的海耶斯湖，幸運地看到了微弱的極光。廚房設施非常齊全，做飯很方便。每天會打掃，有地暖和電熱毛巾架，洗衣機烘乾機也都有。穿過酒店的高爾夫球場可以徒步到海耶斯湖，箭鎮步行半小時，也可以讓酒店隨時安排車輛接送，皇后鎮也有免費穿梭巴士，對非自駕人羣非常友好。

I'd say the lake view with ”The Remarkable” backgroundfrom the room is definitely worth the money. Staff are generally friendly but the cleanliness and wear&tear has quite some room for improvement in order to claim themselves a 5-star hotel. Overall, I'm pleased with the stay, the location is considered convenient if you drive as it's only takes 5 minutes drive to downtown.

A localização é boa. Pode chegar Ao Lago Vanaka por alguns Passos. Ao contrário, há UMA estação de ônibus intercity, e há muitos restaurantes perto.Chegamos no ônibus de manhã, o Pessoal Da recepção NOS ajudou a armazenar as bagagens e NOS levou para o quarto Quando fizemos esta tarde. O Apartamento é amplo e confortável, com o som de dentes azuis, e é Muito bom ouvir música beber vinho no lago sol e sol no palco

Overall, the location, service and facilities are very good. but the pricing is a bit on expensive side. The buffet breakfast at hotel with limited choices which can not compare with the same kind of hotels category in Asia....can't expect too much. You may consider to book room only instead. The service and the reception, concierge and doorman are very helpful and providing many information. If the service and attentiveness at the cafe (during serving breakfast) can be enhance, it will be much better.

We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere. We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time. The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants! We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff. Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!

For the hotel That they had everything we needed For the hospitality Every person you meet all to cheering with you and willing to help you Marcus help us to set up a nice tour which we enjoyed so much for Dart river experience

Recommend this hotel to everyone, the lady help me check in is very friendly and professional, explain every details to me and show me to the room, good quality service.   The room is spacious and the view is beautiful.

There was no concierge or staff assistance when we arrived, which was surprising for a hotel of this standard. When I later requested a late check-out by just one hour (until 12:00), I was told it was not possible because a group was arriving. However, when we returned to the hotel at 16:55 to pick up our car, we saw that the group had only just arrived. Refusing a one-hour late check-out, especially when traveling with a child, was extremely disappointing — and seeing the actual arrival time of the group made the explanation feel insincere. Overall, the lack of hospitality and the way guests are treated do not reflect the level of service we expected.

Great location just slightly out of the main area, and slightly less raucous. Our King view room was excellent had a great view. Didn’t spend a huge amount of time at the hotel because we were out and about but no complaints would return.