Hotéis 5-Star em Catalonia, Spain

"Uma conhecida rede de hotéis. Como chegamos à noite, não tínhamos certeza sobre a área ao redor, mas havia um restaurante casual ao lado do hotel e a comida era deliciosa. Embora eu não os tenha usado, é claro que há vários lugares para comer dentro do hotel. Uma coisa que me incomodou foi a temperatura da água do chuveiro. Não houve problema quando tomei banho à noite, mas na manhã seguinte a água estava apenas morna (cerca de 35 graus Celsius). Talvez todo o hotel tenha um limite definido para a quantidade de água quente que pode ser usada em um determinado período de tempo?"

"O Hotel fica numa área tranquila de Barcelona, longe do burburinho das áreas turísticas, porém o acesso a todos os locais é bem fácil, pois fica bem perto das estações de metro. O staff é super atencioso, tivemos um problema com barulho em nosso quarto e eles nos disponibilizaram outra habitação, com upgrade. Inclusive nos brindaram em alguns dias com espumante e chocolate no apartamento. A cama super confortável e os lençóis são de excelente qualidade. O café da manhã, pequeno almoço, super completo e muito delicioso. Inclusive com espumante á vontade. O único ponto negativo é que achamos a habitação meio escura, falta uma iluminação melhor na área dos armários. Cabe uma elogio ao Chefe da recepção, o Sr. Juanro, super amável, prestativo e simpático."

"Olha para a igreja. Há um bar no chão para o hotel de alojamento e a taxa de entrada A localização é conveniente para longe Perto do Centro de um hotel Mas vá para a praça por cerca de 10 minutos. P.S. Igreja tocará cadA Hora, MAS é BOM para a igreja. O hotel é normal e Pode viver O hotel está plana, MAS a cena vale 1000 toneladas"

"Our stay at the Majestic Hotel & Spa Barcelona was truly a highlight of our time in Spain. While the hotel is stunning, the level of care we received made all the difference. Sofia, the Guest Relations Manager, was not only incredibly friendly but also genuinely helpful and proactive throughout our visit. The outstanding attention and the service we received, largely thanks to Sofia and her team, led us to happily extend our stay in Barcelona. This level of personal care is rare and truly reflects a 5-star standard. Thank you, Majestic, and especially Sofia, for an unforgettable experience. We highly recommend this hotel!"

"A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children."

"Great ocean view from our room. The 2-start Michelin restaurant inside the hotel was delicious and worth a try. However the pool was closed during winter. Come in summer if you’d like to enjoy the infinity pool!"

"한국인을 대표해 호텔의 친절함에 감사드립니다. 호텔은 굉장히 웅장하며 인테리어는 훌륭합니다. 직원들은 친절하며 erre에서 식사는 아주 좋은 컨디션의 음식을 제공합니다. 메인 입구에서 상시 택시를 이용할수 있으며 사진상 로비 1층의 무료바는 훌륭합니다. 바르셀로나 여행을 즐겁게 할수 있게 해주셔서 감사합니다. 다음에 다시 방문하겠습니다."

"We loved staying here, the African gentleman from guest services was exceptional and very professional and assisted us with all our requests, the room was spacious and the bed was very comfortable. The restaurant was also wonderful as expected. We celebrated our anniversary here and they made our stay truly memorable."

"The hotel rooms are very comfortable and the hotel staff are also very helpful and friendly. It is a short walk to metro station (3 mins) and the main shopping strip (5 mins), and if about 20 mins walk to all major attractions. The location is quite good except there are not many eateries around and will have to walk to the main strip for more choices. There are supermarket everywhere though so sourcing snacks is not a problem."