Hotéis Family em Henan, China

This hotel was the best choice for our May Day trip to Luoyang! It's right in the heart of the old town, making it convenient to go anywhere. The attentive service was incredibly satisfying! This is truly the 'Pang Dong Lai' (a well-known, high-quality department store) of high-end hotels – the experience was absolutely perfect! I highly recommend all hotels across the country learn from and emulate this one! First off, they offer free pick-up and drop-off from the station! Even if the driver was temporarily unavailable, the hotel would help arrange a taxi and cover the cost. These little details really won me over! The room was super spacious, bright, and didn't feel cramped. The bedding was thoughtfully chosen, and you could even select your own pillow to suit different sleeping preferences – I relaxed instantly as soon as I lay down! Although the facilities are a little old, it didn't affect the experience at all. It was clean, tidy, and well-maintained, with great attention to detail. Any minor flaws were completely negligible. The breakfast was truly eye-opening, a proper Luoyang food feast! Authentic beef soup was available to our heart's content, and all local specialty snacks were covered. They even had fresh salmon of good quality. It was a perfect blend of Chinese and Western cuisine, offering incredible value for money – you could spend hours just enjoying breakfast! During our stay, we could also order complimentary snacks, pastries, and drinks. They provided warm hospitality and food throughout the day, so we could eat to our heart's content without even leaving the hotel! The staff were gentle and patient, always responsive, and we felt completely pampered throughout our stay. I will definitely choose to stay here again on my next visit to Luoyang! I sincerely recommend it!

The room was very nice and matched the pictures very well. The large wardrobe and sofa in the room are very useful. The TV can be projected and can watch many programs. I like it very much! The room is clean and tidy. The hotel staff are very kind and have a great service attitude! The location of the hotel is very good. There is a big park right outside the door and the air is very good. There are subways and buses nearby, and transportation is convenient. The stay experience is perfect, recommended to stay!

Although Dongshan Longyue isn't officially star-rated, my overall stay far exceeded expectations. The hotel rooms were meticulously clean, and being able to smoke in the room was a really thoughtful touch! The interior was tidy and odor-free, and both the bedding and bathroom facilities were spotless and hygienic, perfectly meeting all basic daily living needs. The biggest advantage of this hotel is its superb location. It's situated right inside the Longmen Grottoes scenic area, just 200 meters from the grottoes entrance. There's no need to rush in the morning or spend time commuting to and from the site; you can reach the attractions with just a short walk, saving a significant amount of travel time. This is especially convenient for visitors specifically coming to explore the grottoes. Star rating aside, the clean rooms combined with the unparalleled location made me feel like I was sharing a mountain with the Great Buddha.

Вот A pleasant stay with a few areas for improvement As expected, the JW Marriott Zhengzhou lived up to the high standards of the Marriott brand. Overall, I had a very pleasant stay. One of the highlights is definitely the building itself. The hotel is located in an impressive skyscraper, and the views, especially in the evening, are absolutely beautiful. Staying on the 52nd floor was a memorable experience. The room was spacious, comfortable, and well designed, with a proper work desk, which I appreciated. The staff were friendly and professional. I would especially like to thank the housekeeping team, who did an excellent job throughout my stay. The breakfast was another highlight. There was a great variety of food, and the quality was excellent. There were, however, a few things that could be improved. The biggest disappointment was the area immediately surrounding the hotel. If you arrive by car, everything seems perfectly fine. However, I enjoy exploring new cities on foot, and walking from the hotel was not a pleasant experience. The area around the entrance is filled with parked scooters, motorcycles, and cars, with concrete barriers everywhere. In almost every direction you walk, you first encounter parking areas, trash bins, and an untidy streetscape. It feels as though the pedestrian experience was not considered when the area was designed. It's a pity, because the hotel itself is excellent, but the surroundings don't match its quality. Another issue was a noticeable damp or musty smell in my room. I didn't see any mold, but there was a persistent humidity-related odor. One small observation: the elevators are incredibly fast because the hotel occupies such a tall building. If you're sensitive to changes in altitude or pressure, you may notice some discomfort while riding them. Finally, although the breakfast itself was excellent, the restaurant staff spoke very little English. Even asking for a spoon or fork was surprisingly difficult. Overall, I still enjoyed my stay and would recommend this hotel for its spacious rooms, excellent breakfast, beautiful views, and professional service. With a few improvements, especially regarding the surroundings and communication in the restaurant, it could be an even better experience.

This location is heaven on earth. Surrounded by mountains that take on the form of Buddha. You sit right in the palm of a blessed spot. It is family owned and they treat you like family while you are there. By far some of the kindest people you will meet on your trip. Food is fantastic and homemade. There is a rooftop spot you can relax at, have tea, and even enjoy your meal there. The Shaolin temple is just a short walk from the hotel, and the owners will offer to drive you every time. Make sure to stay here if you are in the area. You will not regret it.

Decided to try out one of their unique room types. The room wasn't huge, but it was incredibly well-equipped. The little courtyard was so relaxing, and having a private hot spring tub was a real bonus! My child absolutely loved it. The butler was also fantastic, responding to messages 24/7 almost instantly. The front desk lady was very kind, and they even offered a pick-up and drop-off service. The staff member who drove us was handsome and had a great attitude – my husband even commented that his voice sounded like Wang Yibo's! Overall, a great experience and definitely worth checking out.

The front desk staff were friendly and welcoming, and the check-in process was quick and efficient. During your stay, the hotel staff are always smiling and ready to help, making you feel right at home. It is particularly worth mentioning that the hotel's room service is very attentive, the rooms are neat and clean, and the bedding is comfortable and soft. The transportation is also relatively convenient, it is very close to the subway entrance, and there are many restaurants around, which makes me very satisfied. Highly recommended to all friends who are pursuing a high-quality accommodation experience, I believe you will fall in love with it!

This was my first time in Zhengzhou, specifically to see Zhou Shen's concert. I only stayed one night, but the Jajin Hotel left a deep impression on me. Every staff member was incredibly friendly during check-in, and they even upgraded my room and gave us a complimentary afternoon tea. They promptly provided information about the shuttle bus times and locations, and added us to a WeChat group. They flawlessly organized seven shuttle buses to and from the Olympic Sports Center for hundreds of 'Shengmi' (Zhou Shen's fans) – not a single person was left behind! A big thank you to the entire concert service team: Wang Youxing, Fu Wei, Yin Junpeng, Shang Jianghao, Lü Keying, Liu Jian, Liu Chengyu, and Wang Huibin! And of course, all the staff who assisted me during my stay. My first trip to Henan was absolutely perfect!

Title: Professional and Efficient Service, Special Thanks to Manager Li Manli During our recent trip to Luoyang, we stayed at the Luoyang Marriott, and the overall impression of the hotel was one of grandeur and elegance. The public areas were clean and well-maintained, and the in-room amenities were excellent, making for a very comfortable stay. However, what truly stood out during our visit was the exceptional service provided by Manager Li Manli. Her professionalism and problem-solving skills were outstanding. She was incredibly responsive to guest requests, handling issues swiftly and decisively. Her communication was always polite and appropriate, and her efficiency was remarkable. She demonstrated a proactive and thoughtful approach, consistently putting herself in the guests' shoes and resolving problems with meticulous attention to detail. She truly possesses the comprehensive qualities of an excellent manager. Her dedication not only upheld the hotel's reputation but also significantly enhanced our positive perception of the Marriott brand. Employees like her, who are highly responsible, service-oriented, and efficient, are invaluable assets to any hotel. We sincerely hope the hotel recognizes her hard work and dedication with due commendation and acknowledgment. When we return to Luoyang in the future, we will undoubtedly choose the Luoyang Marriott again.

Cleanliness: Tidy and spotless, the environment is quite nice. It's close to attractions and offers great value for money, highly recommended! 👍🏻 There's a small courtyard which is very cozy. The front desk staff was friendly and even walked us to the entrance of the scenic area.