We are not satisfied with the Front Desk Service. The staff in charge does not seem to be damiloar with group bookings and how additional group charged were arrived. Our booking consisting of four rooms was not organized thus causing a lot of confusions and miscommunications. Keycards and room assignments/charhes were interchanged. The rooms were old/ outdated
In addition to the price is OK, everything else is average. And the bed has a mites, and I have been allergic for 2 days. However, hotels in the United States are generally old. So there is nothing to ask for.
The staff were professional and welcoming, the room was clean and comfortable, and the amenities met all expectations for a convenient airport hotel stay. The shuttle service to the airport was timely and reliable, which made travel stress-free. The food excellent and was great chief.
Most hotels pick up guests from P4 via shuttle, but the Marriott offers shuttle service from Terminals A, B, and C, as well as P4. The hotel email conveniently includes a link to track the shuttle's real-time location. For breakfast, there's a à la carte menu with a spending limit of just over 40 RMB; anything beyond that needs to be paid. We ordered the 40 RMB set meal, and even with the tip, we stayed within the limit.
My stay was perfect as usual, my only concern is anytime you go to the restaurant there is never staff available. They have you waiting for sometime before anyone appears.
The room is small and it is not convenient to put the suitcase.
The toilet is clean, but the shower head is not easy to use. After adjustment, the water still sprays everywhere.
The hotel has a rich breakfast
The room needed vacuuming when we first got there also one of the bellboy men he was very rude to us very rude to my husband and I he was very dismissive did not acknowledge us, and I did not appreciate that everybody else was very friendly, cordial and kind but the room was the crumbs on the floor when we entered into the room
The location of the hotel is very good. There is a shopping mall next to it. There is a ** uncle shopping supermarket not far away. It is very convenient to reach Princeton University. It is about four or five kilometers away. It is also very convenient for breakfast. The stay is quite comfortable, but it is a little bit old. Overall, the price/performance ratio is pretty good. Princeton is really good. So beautiful
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52 avaliações
9.0/10
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7.0/10
GGuest UserI stayed at this location twice during my trip & had different experiences based on the person at the front desk. The hotel has a shuttle but it only runs certain hours; therefore, if your flight is late and the front desk doesn’t care, you are left stranded in finding a way to the hotel. The first person rounded up a shuttle for pick up, the second person said I just needed to find a way there (which was very expensive).
The breakfast was hot coffee and bags of tea & hot water, instant packs of oatmeal and grits (when not hoarded by other guests), individually packaged chocolate & plain muffins, and granola bars. It’s something, but definitely not my first choice.
This place is not the best nor the worst so if you want a definite shuttle, choose a closer location.
CCRodOk so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience.
Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert.
Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus.
From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout).
The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy.
In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.
Wwolfsvane**⭐️⭐️⭐️⭐️⭐️ | A Truly Exceptional Stay — Beyond Expectations!**
From the moment we arrived at \[Hotel Name], everything was pure perfection. The check-in process was seamless and welcoming — we were greeted with a smile, a refreshing welcome drink, and helpful staff who made us feel at home instantly.
**Room:**
Our room was spotless, modern, and elegantly designed, with a breathtaking view of the city skyline/ocean/mountains (customize as needed). The bed was heavenly — I honestly had the best sleep I’ve had in months. The daily housekeeping was consistent and thorough, and small details like the nightly turndown service and complimentary bottled water made a big difference.
**Amenities:**
The infinity pool was a highlight — clean, relaxing, and never too crowded. The gym was well-equipped, and the spa treatments were heavenly. We also appreciated the fast Wi-Fi and convenient business center.
**Dining:**
Breakfast was a daily treat! The buffet had everything from fresh tropical fruits and artisan pastries to made-to-order omelets and local delicacies. We dined twice at the in-house restaurant, and both meals were five-star quality — beautifully presented and incredibly flavorful.
**Service:**
What really sets \[Hotel Name] apart is the **exceptional service**. Every staff member we encountered — from the concierge to housekeeping — went above and beyond to ensure our stay was comfortable. Special shoutout to \[Staff Name, if applicable] for their kindness and helpful local tips!
**Location:**
Perfectly located near top attractions, restaurants, and shopping areas, yet still quiet enough for a restful sleep. It felt like the best of both worlds.
**Final Thoughts:**
I’ve stayed at many hotels around the world, but \[Hotel Name] genuinely stood out. Whether you’re visiting for business, romance, or a family getaway, this hotel offers outstanding value, comfort, and luxury. I wouldn’t hesitate to stay again — in fact, I can’t wait to return!
GGuest UserThe hotel has been recently renovated, and the bathroom is new, but the water pressure is a bit low. The overall noise level isn't too bad. The front desk staff, a black woman, had an average service attitude. Check-in was significantly delayed because a tour group was ahead of me. The free shuttle only goes to the AirTrain station, so I had to take an Uber to the terminal because I was in a hurry.
RR YoussefThe staff were professional and welcoming, the room was clean and comfortable, and the amenities met all expectations for a convenient airport hotel stay. The shuttle service to the airport was timely and reliable, which made travel stress-free. The food excellent and was great chief.
SSihaiweijia56Most hotels pick up guests from P4 via shuttle, but the Marriott offers shuttle service from Terminals A, B, and C, as well as P4. The hotel email conveniently includes a link to track the shuttle's real-time location. For breakfast, there's a à la carte menu with a spending limit of just over 40 RMB; anything beyond that needs to be paid. We ordered the 40 RMB set meal, and even with the tip, we stayed within the limit.
JJulia JohannaThe proximity to the airport is ideal. There's a large mall right next door, which is within walking distance. The front desk staff were rather unfriendly and seemed uninterested. The airport shuttle is advertised to run every 30 minutes. However, at 4:45 AM, we had to wait for over 20 minutes. After our checkout, the man at the front desk had disappeared and didn't reappear. Another woman, who was also waiting for the shuttle, ended up calling a taxi because she couldn't ask anyone at the reception when or if it would arrive. The shuttle driver was also very unfriendly and didn't help with loading our luggage. Overall, the service was far from customer-friendly. What a shame.
JJennyyoAlthough the price comparison and hygiene and service are very disappointing, it's good to spend a day. There are no disposable items such as slippers or toothbrushes, so
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