Hotéis com Gym em West Midlands, United Kingdom

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

The stay was overall a wonderful stay and I always choose Leonardo Royal. Hotel room was spacious, although the team did not refill our soap dispensers so we only had shampoo to tide us through. However, isolated incident, and I do always recommend this hotel.

The hotel doesn't have its own parking. If you're driving, you have to walk to the nearby B4 carpark, though the parking fee was discounted. I specifically booked a more expensive executive king room, but they still gave us a room with two beds. When I asked the front desk, they said the main bed was large and the smaller one next to it was a 'bonus.' I was so speechless I actually laughed. It was too late and I was too tired to argue, so I just stayed for one night. Anyway, it wasn't what I booked, so it's a negative review.

The location is quite convenient, only a 10-minute walk from New Street Station, and very close to Chinatown for meals. The hotel interior is newly renovated, clean, and tidy. However, there were a couple of issues. Firstly, the baby cot had no mattress, just a hard board underneath, so we had to stack multiple towels to create a makeshift mattress. Secondly, for the breakfast we purchased, it only started at 7:30 AM on Saturday. We had a train to catch at 8:00 AM, which didn't leave us enough time to eat properly, so we had to grab some food and eat on the go. It would be much better if the Saturday breakfast service could start earlier.

Good location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm. self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.

I recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay. Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving. I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning. Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead. Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable. Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating. As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable. What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit. I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations. Kind regards, Karolina

I had a really lovely stay at the Holiday Inn. From check-in to check-out, everything was smooth and the staff were friendly, welcoming and helpful throughout my stay. The room was clean, comfortable and well presented, with everything I needed for a relaxing stay. I also really appreciated how easy and convenient everything was. Overall, I had a great experience and would happily stay here again. Thank you to the team for making my stay so enjoyable!

The hotel was overall very clean and the staff were all great. The breakfast selection was ok though it only had a limited selection

I recently stayed at DoubleTree by Hilton Coventry and had a pleasant experience overall. The hotel was clean and well maintained, and the rooms were comfortable with good facilities. The staff were professional and helpful throughout the stay, making check in and general requests smooth and efficient. Overall, a reliable and comfortable option for a short stay.

Clean, nice room. Close to amenities. Tram is just 2 minutes from hotel. Easy to get around places. Breakfast is not that great; variety is limiteda d especially croissant on day 3 stay is not a fresh ones and not able to split and chew. Generally it's good to stay there