We booked a room for an assistance dog and we're put on the second floor right beside the lift so was very noisy which upset the dog causing him to bark a lot . Also not ideal on 2nd floor with a disability taking the dog out for a wee every few hours . 😡
I encountered several issues during my stay at this hotel, and I hope the hotel can make improvements:
1. The showerhead in the bathroom is fixed on the ceiling and cannot be detached, which is very inconvenient, especially for cleaning specific areas.
2. The bathroom mirror is too small and positioned too far away, making it difficult to use.
3. The hairdryer is not located in the room but in the living area, which is carpeted. Using the hairdryer in this setup easily makes the carpet wet, which is poorly designed.
4. The hairdryer’s temperature is not hot enough to effectively dry hair, making it very inconvenient for guests who need to get ready quickly.
5. The water quality in the hotel is problematic. The water appears white, making me worry about whether it is suitable for use.
6. There is no refrigerator in the room, which causes inconvenience for guests who need to store items that require cooling.
7. The lighting in the elevator is extremely dim, making it feel unsafe and uncomfortable.
We like a lot the service and the cleanliness in the hotel and in our room, just a bit cold room, the radiator wasn't working, for the kind of the receptionist and the friendly conversation with, we are satisfied.
Very nice hotel, with friendly and efficient staff.
Our room was spacious and comfortable.
Food was incredible - big compliments to the chef.
Would definitely stay again.
Stay in style at Premier Inn Bromsgrove. We're just a pitching-wedge from the Bromsgrove Golf Course, a short cruise from the Harley Davidson Training University, and an easy stroll into Bromsgrove itself. A little further afield there's the shopping and bars of Birmingham, the races at Cheltenham and the wild and wonderful West Midland Safari Park. After a leisurely round or a day of business, refuel in our delicious restaurant, then relax and recharge in our spacious, extra-comfy beds.
The bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok
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109 avaliações
8,7/10
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THB 3.014
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8.2/10
Very Good
GGuest UserWe was very satisfied with the cleaning of the room, the receptionist was very nice and friendly, we had a spacious room and a comfortable bed, we like to come more often, the price of the room it is acceptable. Thank you
GGuest UserThe Hotel was ideally located to Rail Station, Shops & places of interest. Room was clean and well equipped. Breakfast was brilliant. Plenty of choice and freshly cooked. Hotel had Gym facilities, although I did not use them they were there. And most important it had Car Parking which is quite rare. Would certainly stay there again and recommend to others.
GGuest UserWe have stayed here several times and fed back to managers about the poor state of the tables & chairs in the breakfast area. Although my feedback (with photos) was not acknowledged, on our last visit just before xmas, we noticed the badly stained and chipped tables had been replaced or refurbished, and the badly stained and dirty seating had been cleaned and/or replaced, so that it now feels comfortable to sit on them. So I'm pleased my feedback may have contributed to these much needed changes.
However the window frames in our room were in a terrible state, covered in black mould and in desperate need of repair or replacement. Not a healthy presence to have anywhere. So hopefully this review will be seen by the right person/people and acted upon.
RRichardReally enjoyed the stay here, in the countryside, quiet.
My room was phenomenal, a suite with separate seating area and TV with a super comfy bedroom.
Decor was in great condition and the view over the river was stunning.
Food in the restaurant was good and a bargain price with the 10% discount you receive for staying there.
Staff were great warm and friendly.
Would definitely stay here again.
GGuest UserCheck in quick. Room was surprisingly large, next to noisy family but can’t be helped. Huge bed! Plus a bed for our soon and a camp bed! Plenty of space and very modern. Tv had no remote so had to go to reception and ask for one. Ordered room service but had to go to desk to pay and told one minute it wouldn’t be ready until gone 6 (an hour after ordering) but turned up within half hour. I’d say that’s the only downside was the conflicting info given by staff. Spa is nice, small pool area and steam and sauna again very small and was super busy so had to wait to enter both. I didn’t stay long as kids only allowed in between 4&6 and I’m morning slot also. Would stay again.
GGuest UserThe bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok
GGuest UserGreat location for a hotel - closer to city centre with a nice walk across the river to get there. Convenient stop to visit family in my home-town.
Over-all a good hotel, clean room and comfortable bed. We didn't come into contact with any staff or stay for breakfast as we were in late and out early, so we can't comment on those. We loved that the room had a bath - this was lovely! The only downside was the the taps seemed to have some mould inside the pipes... it didn't come out into the water but it did look pretty disgusting hanging there in the running water :/
Other than that, this hotel gave us everything we would expect from a quick stop over :)
WWil~MCYI recently stayed at the Holiday Inn Express Birmingham - Redditch and was very pleased with my experience. The room was spotless and well-maintained. I particularly enjoyed the breakfast, which offered a good variety of options. And the free parking was a real bonus, especially considering the location. Overall, great value for money!
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