The hotel is excellent.
The double room we were given was spacious and very well equipped. It had a central air conditioning system that was very easy to use, and windows for ample ventilation.
The bathroom had a hairdryer.
The pool is nice, spacious, and has towel and bar service. Surprisingly, during our stay, guests rarely used it.
The breakfast is excellent, very complete, varied, and delicious. A spectacular buffet with good service, it had everything from seasonal fruits to cakes, hot dishes, various types of bread, and so on. Without a doubt, there was something for every palate.
The hotel restaurant, which is the same one that provides breakfast, also provides other meals at an additional cost. The first night we went to dinner at the hotel and we were surprised by the quality of the food, the mix of flavors, and the excellent service they had with us. Without a doubt, it was one of the best gastronomic experiences we had in Salvador.
To improve, I will only mention one important detail, and that is the fact that guests should not be interrupted at any time to check the items in the minibar during their stay. I honestly do not understand why there are hotels that have this policy, and even less so at this level, when it is something that can easily be done during room cleaning and/or check-out.
- Hey, hello.
The hotel is very comfortable, the clean bathroom and a shower with cold/heat options.
The game room could improve in relation to sound, makes echo and consequently because it has a billiard table, the sound multiplies and discourages; without counting the small space that complicates the mobility of the use of the tacos, but has air conditioning, which promotes the welfare of the environment.
The buffet always has wonderful meals, a variety of pleasant options for all kinds of palate, but in contrast, all juices are watered to the extreme level.
The hotel has a very good structure, excellent breakfast, very good leisure area, but the apartments are very precarious, with sockets that pose a risk of accidents, horrible towels, very worn, the cooling center is terrible, it does not cool, the TV does not match the size of the room, very small, terrible image.
In fact, good hotel, but:
- The surrounding area is full of moskitos, that's natural, but the hotel should look that you can close the windows. Unfortunately, it always had 2-3cm columns that remained open. Therefore, countless moskitos came in. Instead of renovating, the hotel preferred involumes of poison sprayed, which was not even pleasant.
- Wifi was extremely unstable, was always offline for hours.
-Breakfast buffet costly. You seemed to have kept the Corona setup... (You couldn't take it from the buffet yourself). Eventually because the guests eat so less? ...
Sorry that these details were not true... The hotel would otherwise be good.
Nice hotel near the airport with solid breakfast and amenities. If you don’t speak Portuguese, the staff is able to accommodate you in English. The TV only had less than half the channels listed on the guide which was odd.
This being Salvador, urban planning is a nightmare. Although the airport is very close, you have to drive a long ways in the wrong direction and circle back around to get to the airport. Be sure to plan accordingly.
Atendimento dos funcionários muito bom.
Achei o café da manhã fraco, com pouca proteína, apenas ovos.
Elevador estava quebrado, tivemos que subir até o terceiro andar por uma rampa.
Hotel muito bom para quem quer relaxar…
No porta chaves não tem informações como número do telefone da recepção, senha wi-fi…. Poderia ter informações que são essenciais.
O jantar é saboroso, comemos buffet.
AAnonymous UserThe location and significance of this hotel is unknown. I thought it was a hotel by the sea, but it was not by the sea. It is not very safe to walk to the sea or to the surrounding restaurants (the security guard said). The hotel's swimming pool is small and average. Breakfast was mediocre. The location is an hour away from the city. Although the service attitude is very good, it is difficult to give high marks.
GGuest UserPros:
* spacious clean room
* good breakfast opening at 6:30am sharp (doors are locked before then), with lactose-free milk and gluten-free options
* okay pool area (no greenery though)
Cons:
* the A/C was weak, but after running it for one day the room was sufficiently cool (you do need a card in the slot during that day...)
* no ”Do not disturb” sign to hang onto the doorknob
* the desk in the room was small and very annoying for laptop work (round, glass)
* the chairs in the room were not comfortable at all
* out of all the staff, only one front desk person spoke English
* no laundry facilities
* no business room
* old slow elevator
* window didn't insulate from the street noise that well, but I used 33 dB NRR earplugs to block the noise that came through; there are also many rooms that don't face the street
* the front gate didn't open automatically with my key; had to wait for staff to open it; other times it was left open
BBurrows and GwynnFantastic clean and recently renovated hotel. We celebrated a birthday here and loved the experience, the buffet was extensive, but cheaper if you book ahead. The room service was a little slow (our order did not turn up when requested), but otherwise everything was great
AAna SuellenPéssima experiência com relação ao estacionamento do hotel. Não tem sequer por onde pedestre sair. Tive q descer uma rampa péssima sem sinalização por onde pedestre deveria andar. Péssima experiência. Péssima estrutura de estacionamento.
Precisam melhorar sinalização e estrutura de estacionamento, bem como colocar carregador para carro elétrico. Uma rede como Accor seria o mínimo.
GGuest UserThe hotel is excellent.
The double room we were given was spacious and very well equipped. It had a central air conditioning system that was very easy to use, and windows for ample ventilation.
The bathroom had a hairdryer.
The pool is nice, spacious, and has towel and bar service. Surprisingly, during our stay, guests rarely used it.
The breakfast is excellent, very complete, varied, and delicious. A spectacular buffet with good service, it had everything from seasonal fruits to cakes, hot dishes, various types of bread, and so on. Without a doubt, there was something for every palate.
The hotel restaurant, which is the same one that provides breakfast, also provides other meals at an additional cost. The first night we went to dinner at the hotel and we were surprised by the quality of the food, the mix of flavors, and the excellent service they had with us. Without a doubt, it was one of the best gastronomic experiences we had in Salvador.
To improve, I will only mention one important detail, and that is the fact that guests should not be interrupted at any time to check the items in the minibar during their stay. I honestly do not understand why there are hotels that have this policy, and even less so at this level, when it is something that can easily be done during room cleaning and/or check-out.
GGuest UserNice hotel near the airport with solid breakfast and amenities. If you don’t speak Portuguese, the staff is able to accommodate you in English. The TV only had less than half the channels listed on the guide which was odd.
This being Salvador, urban planning is a nightmare. Although the airport is very close, you have to drive a long ways in the wrong direction and circle back around to get to the airport. Be sure to plan accordingly.
GGuest UserFor those who know Brazil, this is a very good hotel in a good location. The rooms are clean, the service is very good and the people are all very friendly and make you feel at home. We will book it more often, as we spend more time in Brazil than in Germany.
GGuest UserCome on, I'll give my fair and honest assessment...
From the initial service of Catussaba resort I don't remember the name of the official, she, very friendly and gentle, served us super well... we arrived a little before the scheduled time and have already made us available from a room... as we were in 4 (one couple and two children) we expected the room to be ready to receive us... the bed sofa was unrecognized, we asked and soon more resolved... when I went to sleep in my bed I realized I had a screen of blood apparently and I went to watch well until Hair had... we called for the reception and asked him to exchange the bed copper for gentleness... when we returned to the room, I saw that the sleeve was no longer... apparently had changed, however, When I pulled the cover to sleep... I felt wrong because they had the job to turn the dirt copper bed...
Oh, we asked three times to change the control of one of the TV or to change the batteries... we left there without anyone having solved a so simple problem...
Another issue that is worth noting is that the hotel has to check urgently... on the air exhaustor of room 217... was not working! My children on the second day no longer took advantage of the hotel because they were sick and the air quality worsened the situation even more. Things that should not pass unnoticed!!!!
The hotel has a varied breakfast, everything very tasty, the hot pool, the staff working in this area needs more training because one is playing the client to another... perhaps the workforce is heavy because there are few professionals for demand ( holiday).
The park the children loved, the beach is beautiful! The hotel structure is very good! The night is a super pleasant climate!
GGuest UserHotel muito agradável, Augusto e Patrícia nos atenderam muito bem! Ótima localização e vista. Nossa segunda visita em duas semanas… Já virei cliente.
Obs: Infelizmente, toalhas de banho são extremamente encardidas, as do chão parecem as de rosto, mesma cor e tamanho.
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