Hotéis com breakfast em Berkshire, United Kingdom

The hotel give us more facilities ( Gym, swimming pool ) for our enjoy. My children & friend have very love the swimming pool , it is very cleanliness, the room is big and comfortable. The customer service staff at front desk are very wiling to help customers. The thing that are a bit worse is that the swimming pool does not provide free towels for guests using and the coridor is a bit creepy. Hope will be imporve this request in the future and thank you.

Kettle was full of dust. No soap or handwash provided and when requested was not supplied. also dead flies all around dining area windows and chairs. Our room above dining area with bay window was constantly noisey with doors opening & shutting and items moved in and out. Even at front door corridor door constantly noisey with door opening/shutting leading to other rooms with other people entering and exiting to downstairs facilities and reception. Dining staff were pleasant and breakfast was nice.

So a group of us stayed here on Saturday, whilst upon arrival the hotel and grounds looked stunning, we were greated on reception and told one of our rooms were ready. This was fine as we were early, it was a 5 minute walk to the toilet, and the guys ended up getting lost, the rooms are a 10/15 minute walk away from the main check in; and it’s like walking through a hospital corridor to get to them. The rooms are very basic still with draw string lights, the water station was around a 3/4 minute walk from our room and no bottled water was in the room. At 3.30am we were awoken by a member of staff knocking and posting a note through our door to say there was going to be a power outage from 9am onwards, we were not able to shower as the room was pitch black and no water was coming out the shower. On a lighter note the breakfast was lovely!

A localização é ótima, com uma paragem de autocarro mesmo à porta, com autocarros para o centro da cidade e para o Aeroporto de Heathrow. O atendimento da receção foi excelente; eles guardaram as nossas malas gratuitamente e até as etiquetaram, sendo muito prestáveis. O quarto estava limpo e espaçoso. A temperatura ambiente não era muito quente, mas para uma noite foi aceitável e a cama era razoavelmente confortável. O único senão foi que não havia sinal de telemóvel no quarto e o Wi-Fi por vezes não era muito fiável.

Really lovely place to stay, clean rooms, shower always awesome. Brilliant use of a wardrobe to hide a mini kitchen. Helpful cheerful staff. Couldn't ask for anything more.

很喜歡這家酒店，非常有特色，餐廳早餐是收費單點，但是麪包藍莓酸奶是免費的。房間每天還免費給兩瓶玻璃瓶裝水，不過不是礦泉水，也是當地人的飲用水☺️。酒店在紐伯裏小鎮，周圍環境優美，好多英式鄉村小別墅🏡，看了好心動💗。就是想享受一下不同於城市的鄉村風景😄

It was ok. The location is great and that’s what you are paying for really. Right across from Windsor castle. The information says it’s been updated. It has not. The paper on our ceiling was coming down, the bath tub surround was molding, the shower head was not even a shower head but maybe circa 1969’s spout. There was some sort of grease or dirt on the tile below the sink. I wiped it up so the next person would not have to see it as clearly housekeeping did not. The water was hot though so there’s that. The linens were clean. It was good enough for a night I guess.

The trip went very well. I enjoyed every bit of my Stay. It was very close to immunities and local conveniences without the need to go very far with equal access routes to work and to conveniences will definitely be coming again. Thank you Copthorne keep up the good work. 

The lodge is a great location if you are going to the racecourse. We arrived at around 1:30 as the first race was at 2:30 and was told that if we wanted to check in early we would have to pay a fee of £20. When the races often start at around 2-2:30 this seemed unreasonable. I had to come out of he racecourse between races to check In. I’ve stayed at the Lingfield racecourse hotel and they checked us in 12:30 as our room was ready. Went for breakfast at around 7:50 and there was no menus out, the staff seemed totally disorganised. There was no instructions on how to order food. The continental “help yourself” was ok but had very little fruit options. They did have alpro soya and oat milk as milk alternatives. The room was clean and tidy but very basic. It did have a free standing fan which was good in the warm weather. The bad was big and comfortable. The shower was nice and had shower gel. The customer service let it down a little.