Brilliant hotel! Central location, parking near by and helpful with locations and maps. The room was excellent, super clean, modern, tea and coffee facilities. Cocktails on the bar with snacks in the evening was lovely. Breakfast was fab! Kids loved the make your own waffle station! Definitely recommend this hotel! No faults at all!
Hotel was fine, room was small but modern enough. My room wasn’t cleaned or serviced one day, which was disappointing. When I alerted reception they didn’t seem to consider it too big a deal. Some kind of acknowledgment would have been nice. Not great location if you wanted to head into the city, was a few bars and restaurants within walking distance. If I were back in Antwerp I’d likely look at alternatives but as a last resort it’s not that bad a hotel to stay in for business travel.
The hotel's location is good for muslim travelers because it is near from a masjid, halal restaurants and asia marts. The hotel is really dirty with the fridge and drinking utensils poorly cleaned, floor and furnitures filled with dusts, hairs on the bed and towels and some cobwebs probably unseen because of the room's poor lighting. I did not complain because of the price and the location but I would not likely come back
The hotel is reasonably comfortable, the service friendly and helpful and the beds are quite good, really. However, there are just too many services that I would expect from a hotel in this price category which were missing, or come with an extra charge. Most importantly, the access to the spa is an extra fee, a bottle of water costs extra... That the bathroom wasn't very well cleaned (hair from previous occupants all over the place!) was probably a fluke, but still should not happen in a hotel in this price range. On the other hand, the proximity to the train station, a short walk to the old city and a lot of good restaurants nearby speak for the hotel (this also allows to give the rather overpriced breakfast a pass) speak for the place. All in all: a very mixed experience. I would probably still look for a different place net time I go to Antwerp.
very nice layout. lots of room in the lobby to play games or read or relax. room had a desk, small fridge and lots of room to hang clothes and spread out. it's located right across the street from the Antwerp Central train station and within a block of shops and restaurants. staff friendly and helpful. and, yes, i did climb the stairs rather than take the elevator (sometimes). we were on the 11th floor, so it was no small feat.
Pros:
- decent location; about 7mins walk from the Antwerp Centraal, and 2mins from Flixbus busstop, though in a relatively quiet corner.
- they have a small common dining area on the ground floor with microwave, fridge, kettle and vending machines selling snacks and coffee. the coffee machine needs some upkeeping though, and the snacks vending machine was done during our period of stay.
Cons:
- if you stay on the lower level floors be prepared to keep your curtains closed - the whole room can be seen clearly from outside the hotel.
- room has everything you need but can't help feeling like it's hollow, barren and empty; there's barely any interior works done to the room.
- no kettle in the room and you will need to deposit 10euros to borrow one.
The lighting in the room was too dim, making it difficult to apply makeup. Overall, the room was quite spacious and well-equipped, though the decor was a bit dated. The first room I was assigned hadn't been cleaned yet, so I had to switch to another one. Parking nearby was convenient and free.
The Ibis Budget near Antwerp Central offers a no-frills but perfectly adequate experience for travellers seeking a comfortable and convenient place to rest after a day of exploring the city. It prioritizes the basic necessities, ensuring a good night's sleep without unnecessary extras, making it an excellent option for budget-conscious travellers. Its prime location next to Antwerp Central Station is a major advantage. This provides easy access to public transport for exploring Antwerp and beyond, including direct Thalys connections. The rooms are described as modern and clean, which is crucial for a comfortable stay. While compact (around 13-15 sqm), they are designed to be functional, typically including a comfortable ”Sweet Bed™ by ibis budget”, a desk, a flat-screen TV with cable channels, and a private bathroom with a shower and eco-friendly toiletries. The room also features a separate toilet. For quick snacks and drinks outside of breakfast hours, vending machines are available but they only accept cash.
Really enjoyed our stay from the time when we checked in until checking out. The service was great, rooms are very cosy and nice and very good value for money. I would stay again if I am back in Antwerp again.
all good except i left my swim goggle in the changing room, this was my fault and unfortunately no one returned it the 'lost & found'. This hotel remains at top of lists in my choice to stay in Anterp.
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8.9/10
Very Good
GGuest UserBrilliant hotel! Central location, parking near by and helpful with locations and maps. The room was excellent, super clean, modern, tea and coffee facilities. Cocktails on the bar with snacks in the evening was lovely. Breakfast was fab! Kids loved the make your own waffle station! Definitely recommend this hotel! No faults at all!
FFatamtamThe hotel's location is good for muslim travelers because it is near from a masjid, halal restaurants and asia marts. The hotel is really dirty with the fridge and drinking utensils poorly cleaned, floor and furnitures filled with dusts, hairs on the bed and towels and some cobwebs probably unseen because of the room's poor lighting. I did not complain because of the price and the location but I would not likely come back
CCindyTsangThe reason of booking this hotel was because of the modern and cool room design and its swimming pool.
However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.
And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.
We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.
The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.
It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.
The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.
Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later.
The room key did not work with the first room then I was given a new room key for another room 15 minutes later
There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.
I was not happy with my stay.
GGuest UserWij verbleven 2 nachten in een kamertype: studio. We kwamen vroeger aan dan de voorziene check-in tijd maar werden zeer vriendelijk ontvangen. We konden ons omkleden en de bagage werd veilig bewaard aan de receptie (en nadien door een medewerker naar de kamer gebracht). Via een persoonlijke SMS werden we op de hoogte gebracht wanneer de kamer klaar was. Aangezien we toen niet meer in het hotel waren werd de code en procedure duidelijk uitgelegd om later vlot in te checken via huisnummer 115. De studio was ruim en voorzien van alles zoals voorgesteld tijdens de reservatie. Voor de rokers is er een ruime aparte 'patio'. Hier kan je rustig roken en je eigen drankje consumeren zonder de 'niet-rokers' te storen. Zowel in de kamer, kitchenette en badkamer was de hygiëne prima. Op de gang is er tevens een automaat met enkele drankjes, snoep, chips, tandenborstel,... voorzien. Dit hotel voldeed ruimschoots aan alle verwachtingen van een 3-sterren product. Het uitchecken verliep vlot en wederom hartelijk en vriendelijk. In de kamer was het geluid van de straat wel hoorbaar maar dat wisten we op voorhand gezien de ligging van het hotel (bij een volgende reservatie vragen we misschien een kamer aan de binnenzijde). Een hotelkamer in het echte centrum van de stad heeft dan weer andere geluiden. Het hotel is bijzonder gemakkelijk bereikbaar vanaf het centraal (trein)station en op 20 minuten te voet ben je in hartje Antwerpen. Bij een volgende uitstap naar Antwerpen zal onze keuze snel gemaakt zijn en kiezen we voor Arass Hôtel & Business Flats.
GGuest Uservery nice layout. lots of room in the lobby to play games or read or relax. room had a desk, small fridge and lots of room to hang clothes and spread out. it's located right across the street from the Antwerp Central train station and within a block of shops and restaurants. staff friendly and helpful. and, yes, i did climb the stairs rather than take the elevator (sometimes). we were on the 11th floor, so it was no small feat.
CChristianThe hotel is in an excellent location if you are working at the conference centre a Room with a Zoo, you have to walk one minute across the square.
I ate twice in the restaurant, both times the food was mediocre (too much tomato sauce on pizza, very strange and poorly made carbonara with pasta that was dry due to being put under the grill). The breakfast was also extremely basic for 20 euros a day, one day the baked beans were empty the whole time I was there, several days most of the cherry tomatoes were wrinkled. The juices were nice and the bread was fresh.
Overall, the staff seemed slightly poorly coordinated in ensuring someone was available at the bar and reception. The bar was frequently unmanned, and the reception was as well, it seemed like sometimes bar staff were spending time with friends.
In addition, the bathroom in my room smelt, from the day of arrival.
Overall the location is good and it seemed relatively clean, but the rooms are small, I would not eat here, but the bar is suitable for a drink.
WWan Afifi Zawawie Wan ZakariaThe Ibis Budget near Antwerp Central offers a no-frills but perfectly adequate experience for travellers seeking a comfortable and convenient place to rest after a day of exploring the city. It prioritizes the basic necessities, ensuring a good night's sleep without unnecessary extras, making it an excellent option for budget-conscious travellers. Its prime location next to Antwerp Central Station is a major advantage. This provides easy access to public transport for exploring Antwerp and beyond, including direct Thalys connections. The rooms are described as modern and clean, which is crucial for a comfortable stay. While compact (around 13-15 sqm), they are designed to be functional, typically including a comfortable ”Sweet Bed™ by ibis budget”, a desk, a flat-screen TV with cable channels, and a private bathroom with a shower and eco-friendly toiletries. The room also features a separate toilet. For quick snacks and drinks outside of breakfast hours, vending machines are available but they only accept cash.
GGuest UserVery close to Antwerp Station, it’s a beautiful station.
Room is fine and staff is helpful. There is free parking nearby hotel from 10pm-9am.
GGuest UserThe location was perfect for us. There were the train station, metro lines and buses just next to the hotel.
The room was spacious.
Beside that, our room was not really clean... We found paper on the floor when we entered the bedroom upstairs, the cups and mugs were dirty (there was dried toothpaste at the bottom of them) and the cap of the bottle of water, which was complementary, was apparently rust since the top of the glass bottle was all red/black.
It's convenient for 1 night or 2 but I wouldn't stay longer.
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