The service was good, standard. The location was great, almost 15 minutes or less from the historic center of the city. While the hotel itself was located inside of a plaza with lots of restaurants and small shops. The best part is that when you stay in this hotel, they give you a small 10% discount on the restaurants found in the same plaza, it was neat to have that. Just one complaint would be the food on their breakfast buffet. Even though the food in flavor was good, the options were limited and the same in every single day, which it sucks if you are staying for more than two days as having greater options like soups or cold salads would be better for travelers.
Todo bien.
Al pedir la factura de la estancia fue por menor valor que lo que cobraron a la tarjeta. Porque?
Al anunciar el costo inicial no fue el que se promovía, al reservar fue mayor y tuve que pagar la estancia, no fue garantizada para pagar en el hotel. Porque?
beyond my expectations. staff very friendly, breakfast simple yet with varieties to choose from. water/ coffee machine available 24h. about 30min ride from the airport.
El personal muy amable, el desayuno está bien, las habitaciones igual, solo para el agua caliente es necesario que el agua esté a toda la presión y puede ser un poco incómodo, punto a favor es que tiene un micro en la habitación y no en todos los lugares es asi, super buen punto cuando vas con bbs
The location is good but the amenities are limited. The service and breakfast are great. I recommend for any fellow travelers with time to ride bear the city.
Good location, extensive well-maintained facilities, cleanly, service and food. The buffets are excellent and good value. The only negative would be that it's a bit corporate and things get dropped along the way, but I guess that expected since it's part of a large organization.
Instalações e alojamento adequado e de acordo com o preço , as paredes um pouco finas, assim que bater e ruídos das salas comuns são um detalhe se você vai para descansar ou você vai com família.
Este é um hotel recomendado pelo cliente, com um preço Muito elevado.Viajar com o Mesmo preço é UMA boa escolha.O Lugar de negócios é abaixo, Muito conveniente.A chave é que este preço está no México, e um Hotel tão confortável não é Muito bom para encontrar.
El lugar muy bueno, contaba con un sofá cama muy cómodo para una persona extra, éramos 3 y cupimos perfectamente en la habitación.
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77 avaliações
9,0/10
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8,8/10
Very Good
HHelmutIt was a brief stay for us - only one night to catch an early flight home from QRO airport. The service was excellent, the room was modern and nicely decorated with a very comfortable bed. Located very close to a big church and square and easy access to the quaint streets of old Queretaro. The front desk person was super helpful, friendly, spoke English and helped us with arranging taxi service at 4:45am to get us to the airport! Be prepared that there are no windows in the rooms, just a french door with glass opening into the courtyard. The attached restaurant and bakery looked really nice and we would have liked to have been able to partake of the included breakfast but unfortunately our flight was too early; instead, our host prepared sandwiches for us to take with us, which was very thoughtful. Be sure to check out the view of the amazing aquaduct from the overlook a few blocks east of the big church.
GGuest UserStayed for three days, there are a lot of places to use
Facilities: Very good, room temperature swimming pool, heating; gym basic equipment
Hygienic: OK, the carpet is a common problem, there is always a taste
Environment: There is a supermarket next to it, shopping is convenient, but there are pigeons gathering here, the smell of bird shit is too heavy, not cleaned, the trees are all
Service: The front desk service is very good, the three front desk services I met are very good. The management is doing well.
MMartin ViruetThe service was good, standard. The location was great, almost 15 minutes or less from the historic center of the city. While the hotel itself was located inside of a plaza with lots of restaurants and small shops. The best part is that when you stay in this hotel, they give you a small 10% discount on the restaurants found in the same plaza, it was neat to have that. Just one complaint would be the food on their breakfast buffet. Even though the food in flavor was good, the options were limited and the same in every single day, which it sucks if you are staying for more than two days as having greater options like soups or cold salads would be better for travelers.
KKANYANI went to visit customers nearby and stayed in this hotel. It is very convenient. The most important thing is that the service is very good. The night before leaving the store, I pestered the lady at the front desk to ask about the transportation method of Queretaro to Mexico City Airport. The ticket was printed out for me. It was nearly an hour before and after. I didn’t feel impatient at all. I didn’t want to tip the young lady, but I forced to give it to her later.
Because I stayed for 2 nights, I left a tip for cleaning the room the next day, but I left it intact and didn't take it (is it too small).
When I went to the customer’s side, the front desk made an appointment for the morning car. The hotel arranged a car to take me off, and there was no charge.
There is a large shopping mall, liverpool, about 5 minutes' walk away. If you have time, you can go shopping. There is a large supermarket where you can buy some local things and bring them back to your country as gifts.
GGuest UserThe room is not too big, it is enough
Facilities: Safe, very practical
Hygiene: OK, basically satisfied
Environment: The geographical position is superior, it is the biggest highlight, you must like 👍
Service: OK, the front desk and cleaning are good
RRobert JinThis hotel is located in a relatively central location. The room is large, but the lighting is poor. This is because we couldn't draw up the curtains during the day since the room was visible from outside. The biggest problem for the room is it has no table space. Image a large room with a few very small tabletops. We ended up putting things on the floor. The large space is totally wasted.
SSophita23The environment is good and the location is okay if you have a car. The hotel is a little outdated but the bedrooms are still okay and comfortable. We stayed for a week. Nothing much to complain. Service is good. The only negative thing is that we could hear the noise coming from the hallway and even from other bedrooms.
GGuest UserExcellent Service!, everyone was very nice and polite, the rooms are very clean and organized!, the views are awesome too!.
The food is very nice too, and in the breakfast you can choose whatever you want!, everything is delicious!, other very good thing about this hotel is that is very near of the Bus Terminal
GGuest UserTodo bien en realidad, la limpieza bien, la cama confortable al igual que las almohadas. El desayuno con poca variedad de alimentos; pero con buen sabor en general. La atención del personal muy buena. El único detalle fue que no nos indicaron cómo se usaba el aire acondicionado hasta el otro día de nuestra llegada cuando reportamos que no funcionaba; pero se usa con la llave que nos habían proporcionado y no lo sabíamos hasta que preguntamos. Y solicitamos nos proporcionaran pasta dental (porque es parte de las amenidades del hotel ) y nunca nos lo llevaron. Pero en realidad nos gusto; para una estancia corta (solo estuvimos una noche ), es bastante recomendable.
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