Room was fairly clean but the hotel is old and a bit run down. The location of the hotel , downtown of Waterbury , is not great. We heard gun shots during the night , and did not feel safe walking around outside. Was told to park our car in the a specific parking lot that ”had surveillance.” All in all - an old hotel in a rough neighborhood. Will not be coming back
This hotel is in immediate need of reinvestment. It was built in the 50's and it looks like in the rooms that was the last time any money was spent. You have a small in the window air conditioner unit. The two night stand lights did not work. The safe did not work. The hair dryer did not work but the front desk provided a new one. The bathroom sink was stained or dirty. To flush the toilet you have to stand there and hold the flipper down until the toilet completes flushing. The ironing board had been bent at some time in its history so it sloped down went set up. There was no elevator so you carry your belongings up an old metal outside staircase to the second floor.
This hotel is in an excellent location and the exterior looks wonderful. But I would recommend that you stay elesewhere.
Check-in and the room was fine. Pool is permanently closed Post COVID and the gym is tiny with half of the cardio equipment broken. The property needs some upgrades.
It’s the only hotel on campus. Very good. The room key is student ID, very special. And the food is good, the stuff is very nice. By the way, Uconn is a beautiful university.
Love this hotel! The staff is very helpful. Rooms are very large because they are suites. Always relaxing and quiet
Ótimo
74 avaliações
9,1/10
Preço a partir de
R$ 710
por noite
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7,4/10
It's in a remote location so Uber Eats to the rescue. Buffet breakfast was mid. Bed was super comfy. Staff very friendly. Hotel is old but will be undergoing refurbishment soon.
GGuest UserThe facility was lackluster at best. It used to be great. Eco friendly was claimed for not doing daily room service. Hypocritical. There were paper plates, plastic serve where, and poorly working HVAC units. The organization was simply looking to cut down on costs. Similarly, I’ve seen better breakfasts at hotels that cost half as much. Vents in the bathrooms were nonfunctional. The window could only be closed from the outside. I look forward to posting this on yelp unless you make amends.
The hotel room is great. The staffs are friendly. Environment is beautiful. The food in the restaurant at the hotel is delicious. We had a wonderful time.
I highly recommend this hotel! It's very clean, the facilities are not too old, and the breakfast is quite rich. Parking is $7 per night, which is a bit expensive! But overall it's a good stay
This hotel is really nice and clean. Its design is wonderful. The hotel service team is really nice and friendly. Also, if you arrive at the Train station, you could call their free shuttle service (it is operated by 15:00). The hotel lounge is wide and very cozy. We regret staying only one night at the New Heaven. It is really a recommendable hotel!!!!!!!!!!!!!!!!!!!!!! The room is also awesome. You can enjoy the harbor view in your cozy room!!! If I return to travel New Heaven, I will definitely choose this hotel.
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