Overall are good except when I and my friends enter room when check in. I have 4.rooms & all room facing room not completely clean.
1. Stain on bed sheet.
2. Stain on pillow.
Call to HK to change & please make sure a small thing may effect customer trust.
Thank you...Room 371 (23-25 Nov. 2025)
We checked in at 1am in night and before that we had a word with someone from hotel that can we check out at 3pm next day as we will be leaving 3pm, that time the staff said that okay you come down here and then we settle things up for you. Once we reached here, they totally denied that they wont be able to help, still we understood their things we told them atleast provide a place for keeping our luguage to which they certainly provided us. Once we were back to hotel and asked the reception guy that if he can provide us a room for 1 hour as we wanted to rest and we were ready to pay for the same to which he totally denied that no we dont have a room when entire hotel have so ***y vacant rooms. Atleast hotel ***agement should have basic hu*** decency to gove their guest the most memorable stay instead of spoiling the trip.
Pathetic experience. Also they dont have basic eminity of dustbin in the rooms, their health faucet was broke, they don't even provide basic toiletries also.
After few minutes we again went to him and asked him what will be the charges for 1 hour and he asked for Rs.600 and we booked this hotel for a days in 850! Comm'on guys like seriously?
Won't ever recommend this hotel as the reception guy is not at all helpful.
Hotel próximo a Pimpri-Chinchwad,Pune100% dos visitantes escolhem essa área
UUsuário convidado2024.09.28
Estava UMA estadia média, o hotel está sob renovação, por isso, verifique antes de reservar.A localização do hotel é boa, MAS devido à renovação em curso, a condição geral do hotel não era a mesma que costuma ser. A televisão não funciona, a sala de festas/conferências se transforma EM restaurante.Condição geral Das quartos não conformes com as normas de noruegia.
Hotel próximo a Pimpri-Chinchwad,Pune100% dos visitantes escolhem essa área
TTravel Wise2025.12.18
Located at the strategic intersection and in close proximity to Wakad / Hinjewadi, Ginger Hotel is a prime choice for booking. Although a bit dated, the amenities are functional and the service is reliable.
I stayed here on 4 Jan 2025. From outside it looked just an ordinary hotel. But when I went in, wow what an amazing hotel. My room was in the new building which is like a 5-star as soon as you enter the lobby. The room was big. Where can you find big rooms in Mumbai!!! But here it was. The interior was class. The reception stass was very helpful. The service boys helped me to take the luggage to the room. They kept my guests luggage as well while we were travelling around in Mumbai. The breakfast space is bit small but the breakfast was very nice. Omlette and dosa was the best. You rarely get a dosa for breakfast in a hotel, but here it was there. The check-in and check-out was easy. There are nice retaturants around the hotel- veg and non veg.
I am very particular when I give 5 star rating to a hotel, but this one is worth a 6 star rating.
Pravin Pawar
O pequeno-almoço buffet do hotel é o foco Da nossa estadia.
Os quartos confortáveis foram renovados há muito tempo, mostrando sinais de data (por exemplo, a desgaste de papel de parede ou a desmaiada ao redor do chuveiro), o pessoal e o serviço foram geralmente excelentes. A construção/renovação significava que, às vezes, houve um ruído para acordar-te Na manhã, e a piscina parecia que ninguém o usou há anos.
JJainIshaWe checked in at 1am in night and before that we had a word with someone from hotel that can we check out at 3pm next day as we will be leaving 3pm, that time the staff said that okay you come down here and then we settle things up for you. Once we reached here, they totally denied that they wont be able to help, still we understood their things we told them atleast provide a place for keeping our luguage to which they certainly provided us. Once we were back to hotel and asked the reception guy that if he can provide us a room for 1 hour as we wanted to rest and we were ready to pay for the same to which he totally denied that no we dont have a room when entire hotel have so ***y vacant rooms. Atleast hotel ***agement should have basic hu*** decency to gove their guest the most memorable stay instead of spoiling the trip.
Pathetic experience. Also they dont have basic eminity of dustbin in the rooms, their health faucet was broke, they don't even provide basic toiletries also.
After few minutes we again went to him and asked him what will be the charges for 1 hour and he asked for Rs.600 and we booked this hotel for a days in 850! Comm'on guys like seriously?
Won't ever recommend this hotel as the reception guy is not at all helpful.
The hotel, situated behind Taj Mahal Palace, is convenient for exploring Gateway of India, Colaba Causeway and the colonial district. The impressive CSMVS Museum (formerly known as Prince of Wales Museum of Western India) and Vidhan Bhavan metro station (with metro service to/from Mumbai airport) is within 15 minute walking distance. Thanks to Gateway of India, the area around the hotel has very heavy traffic in the afternoon and evening. (If taking a cab to the hotel in the afternoon or evening, you may be stuck in traffic for a long time.) My room is on the 2nd floor and there was quite of lot of traffic noises from the streets. Thankfully the traffic noises died down by 11pm/midnight and the area remained quiet till the morning. My room was clean and comfortable, with decent wifi and complimentary morning newspapers. Electrical sockets in the room accept India 3 round pins, UK 3 square pins, EU 2 rounds pin, etc. Breakfast (available from 7am to 10am) has a small selection of Indian and English items. Staffs that I encountered were polite and efficient. There is a lift/elevator but it's very small (with room for only 2-3 people) so I took the stairs most of the time. My only complaint is that my room was very close to the housekeeping room and the phone in the housekeeping room rang frequently. (Once the phone rang at 4am and nobody picked up.) Nevertheless my stay was generally pleasant, due to the very convenient location.
GGuest Userfront office was very helpful, done arrangements for my travel to drop me @ station from hotel, as I was with my little once. But cleaning should be improve when we check in bedding was very dirty in occupancy room. Room TV was not working,bathroom was very stinky.
GGuest UserActually it was really bad experience, I booked it for my friend, it was dirty, with cockroaches and hair all over .my friend made a deal with them about the refund, it supposed to go to my account as i paid for that , amd they never did . Not recommend to stay there . I know 200$ it’s a lot for someone in India , but hell , do what you promised!!!
KK Hoffman (Canada)Great stay! Can easily walk over to the Kala Ghoda district, Gateway of India, Colaba Shopping Street, the Victorian Gothic and Art Deco Ensembles, the Fashion Street and the Chhatrapati Sivaji Maharaj Terminus. Found a nice seafood restaurant Mahesh Lunch Room just a block away.
GGuest UserThey upgraded to room with 2 single beds without any additional fee! The location is great! Room is clean and tidy! Great values for staying here! Nice and helpful staffs!
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