The location is great, close to Macy's, the State Capitol, Rhode Island School of Design, Brown University, and not far from the train station. I could just walk there to attend my child's graduation ceremony.
The view is good, but it is too noisy, the house sound insulation is very bad! And the ground turned out to be slanted, the drawer could not be closed, and the Bible drawer was automatically ejected. Hahaha!
Let's talk about the highlights first. The hotel provides a shuttle to the city. Although it is very close, it is inconvenient to park by yourself. The hotel driver is very friendly and the recommended Hemingway restaurant is very good
When checking in, the hotel repeatedly charged the room fee. When checking out, I found out and negotiated but never returned it. After that, I contacted Ctrip to deal with it and gave Ctrip a thumbs up.
Located in Newport (Downtown Newport), The Brenton Hotel is steps from Thames Street and a 3-minute drive from Newport Mansions. This hotel is 2.3 mi (3.7 km) from The Breakers and 16 mi (25.7 km) from Narragansett Beach.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional amenities at this hotel include concierge services, wedding services, and a fireplace in the lobby.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Self-serve breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 57 individually decorated guestrooms, featuring minibars (stocked with some free items) and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided daily.
Due to the late arrival, they did not expect that they updated their passwords twice and sent them via email. I thought it was the password on the email from the previous day, but I couldn't open it, and I couldn't find the waiter. It's really a headache!
The room faces south. The hotel is in a good location with good sunshine. I stayed for a long time this time and they agreed to waive all parking fees (not cheap). I had to leave the hotel two days in advance because of something. According to the rules, there is no refund. Ctrip customer service helped me communicate and agreed. Room cleaning service is not provided every day unless you ask the front desk. There is no kettle, which is inconvenient for Asians or Chinese. I try to adapt to the local customs, and the store should also be thoughtful and meticulous. Western hotel facilities and services cannot be compared with those in China, but Marriott's brand is still okay.
Stayed here for two nights to attend my brother’s graduation ceremony. Very conveniently located right across from the mall and Kennedy Plaza, was very easy to get around the town. The hotel has a rich history and the renovation is done really well, would highly recommend for people to stay for an eventful occasion. Staff were nice but too slow and short staffed. Had to wait long for check-in and check-outs, so plan ahead. Would definitely stay here again if we visit providence in the future.
We were disappointed in our stay. When we booked, we specifically selected ”water view” and the room was advertised as having 2 ”queen” beds. Although perhaps both were technically true, we certainly felt ripped off. The view we had was actually into the atrium where you could technically see the water through a window all the way across the atrium - a couple hundred feet away. The beds may have been bigger than full but were at least 6” less than a typical 60” wide queen. Since we paid extra for the view we didn't feel it was worth the price. The room out of that context was nice, but it had no complementary bottled water or coffee and at checkout we were told that was due to Covid somehow which made no sense to us. The walls were also pretty thin and it felt like someone was flushing the toiled right next to me while I was in bed. Overall it was clean and the staff was friendly but it was not what we expected for $700/night.
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8.6/10
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MMin0622Stayed here for two nights to attend my brother’s graduation ceremony. Very conveniently located right across from the mall and Kennedy Plaza, was very easy to get around the town. The hotel has a rich history and the renovation is done really well, would highly recommend for people to stay for an eventful occasion. Staff were nice but too slow and short staffed. Had to wait long for check-in and check-outs, so plan ahead. Would definitely stay here again if we visit providence in the future.
叶叶Let's talk about the highlights first. The hotel provides a shuttle to the city. Although it is very close, it is inconvenient to park by yourself. The hotel driver is very friendly and the recommended Hemingway restaurant is very good
When checking in, the hotel repeatedly charged the room fee. When checking out, I found out and negotiated but never returned it. After that, I contacted Ctrip to deal with it and gave Ctrip a thumbs up.
SShenshiputiThe location is great, close to Macy's, the State Capitol, Rhode Island School of Design, Brown University, and not far from the train station. I could just walk there to attend my child's graduation ceremony.
GGuest UserWe were disappointed in our stay. When we booked, we specifically selected ”water view” and the room was advertised as having 2 ”queen” beds. Although perhaps both were technically true, we certainly felt ripped off. The view we had was actually into the atrium where you could technically see the water through a window all the way across the atrium - a couple hundred feet away. The beds may have been bigger than full but were at least 6” less than a typical 60” wide queen. Since we paid extra for the view we didn't feel it was worth the price. The room out of that context was nice, but it had no complementary bottled water or coffee and at checkout we were told that was due to Covid somehow which made no sense to us. The walls were also pretty thin and it felt like someone was flushing the toiled right next to me while I was in bed. Overall it was clean and the staff was friendly but it was not what we expected for $700/night.
GGuest UserThe room faces south. The hotel is in a good location with good sunshine. I stayed for a long time this time and they agreed to waive all parking fees (not cheap). I had to leave the hotel two days in advance because of something. According to the rules, there is no refund. Ctrip customer service helped me communicate and agreed. Room cleaning service is not provided every day unless you ask the front desk. There is no kettle, which is inconvenient for Asians or Chinese. I try to adapt to the local customs, and the store should also be thoughtful and meticulous. Western hotel facilities and services cannot be compared with those in China, but Marriott's brand is still okay.
115500906888The view is good, but it is too noisy, the house sound insulation is very bad! And the ground turned out to be slanted, the drawer could not be closed, and the Bible drawer was automatically ejected. Hahaha!
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