Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient.
The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay.
It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.
Hotel was very nice, beautiful rooms. Very friendly staff. However, the spa did not live up to our expectations. It was smaller than it looked on the pictures. Also, the gym was very small, it had few gym equipment. Overall it was a nice stay with beautiful views on the beach and the city.
Um hotel muito bom, ótima localização e fácil acesso. O quarto era aconchegante e a jacuzzi foi um dos pontos altos, embora pudesse estar mais limpa. A geladeira estava um pouco suja e uma das canecas tinha resíduos de café, o que foi meio desagradável, para ser sincera. A chaleira elétrica ainda tinha um pouco de água dentro.
De laatste 6 maanden heb ik wekelijks gelogeerd in het hotel. Omdat het een nieuw hotel is, zijn er (veel) kinderziektes die optreden. Loos alarm 's nachts, fouten bij reserveringen, fouten in bediening in het restaurant, slechte kwaliteit eten, geen krant, starre medewerkers.....maar gaandeweg verbeterde dit aanzienlijk. De laatste paar weken was alles top geregeld! Petje af!
Hotel próximo a Centrum,Hague100% dos visitantes escolhem essa área
KKONETH2024.05.05
Ontvangst en check-out was uitstekend. De conciërge Ivo is een Topper in zijn vak. Wij hadden een junior suite aan de voorzijde. De kamer was echt heel ruim. De badkamer en het bed vinden wij uitstekend. De schoonmaak had iets beter gekund voor het niveau van dit hotel. Rommel onder het bed, vlekken op de vloerbedekking/ gordijnen, stoffige randen en oppervlakken. Het ontbijt op de kamer ging aanvankelijk rommelig, maar het personeel heeft het netjes opgelost. Het ontbijt was lekker, maar helemaal niet bijzonder. Voor het niveau van dit hotel mag je bijvoorbeeld verse jus d' Orange verwachten, niet dus. Een gemiste kans! Het personeel van Des Indes, maakt het verschil. Zij zijn zeer gastvrij, service gericht en maken het dat wij voor dit hotel blijven kiezen.
Absolutely wonderful. Could not find anything negative about this hotel. Possibly one of the best places I ever stayed. Extremely clean and neat, full equipped gym, quiet location. There was a misunderstanding with the booking which was resolved with the highest professionalism. Looking forward to the next time.
I spent a lot of time choosing our hotels, because unlike many tourists, we like spending time in our room. This was the perfect place for that. From the moment we arrived, you could tell that attention had been given to every detail. The rooms are very comfortable, and we especially liked having a sofa bed, a fridge with an ice cube holder, and a spacious shower. We will definitely return!
Staff were kind and helpful and provided a crib upon request.
There was some leftover food from previous guests in our fridge, otherwise we had a trat stay with a delicious breakfast buffet!
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9.0/10
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GGuest UserThe hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things.
The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨.
One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel.
The menu selection was limited, but we had a very delicious fish dinner.😋
HHamzaNice location, a bit in the middle of the city and the beach. Pier is very close. City center can be reached by tram easily. Good for business travel.
OOndernemer in VeranderingPrima grote schone kamer (eigen keuze), maar in de toilet nog een laatste papierrest niet doorgespoeld en een lange vrouwenhaar in de douchebak, iehhh! Bedden en kussens heerlijk! Ontbijt grandioos uitgebreid. Lokatie is dicht bij strand maar wel midden op een druk kruispunt, beetje ‘nouja-uitzicht’. Service receptie en restaurant super vriendelijk!
MMaarten JansenFriendly service and nice room with free drinks in the mini bar (in many hotels these days they are empty).
It is unclear to me that the parking costs are 19.95 euros. It was not clearly stated prior to the stay and during check-in.
Eventually these were waived by the beverage manager. Friendly man.
I will come here again despite the Danish lady behind the reception who was rather sharp and curt.
GGuest UserWe received great care from the staff and were able to use luggage storage, which was great. This hotel is right in between Scheveningen and Den Haag and easily accessible through metro, bus, and by foot. We enjoyed our stay and the decor. Unfortunately the closet and shower were slightly malfunctioning and the airconditioning was not that good. However, I believe this will be resolved shortly and would recommend a stay here!
TThe Force went on holidayAbsolutely wonderful. Could not find anything negative about this hotel. Possibly one of the best places I ever stayed. Extremely clean and neat, full equipped gym, quiet location. There was a misunderstanding with the booking which was resolved with the highest professionalism. Looking forward to the next time.
WWandering BalladNice hotel. Our room was not like many photos on the official page, but still a good room. The location is isolated but near Keukenhof. There is a very nice walk near the hotel to visit flower fields for free.
The restaurant is a little bit expensive compared to quality, but it’s ok.
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