Hotéis com spa em Aqaba Governorate, Jordan

"The hotel is located about 12 km from the city. It's best to have your own car here or pay 10 dinars one way for a taxi, which you need to arrange at the front desk. No ride-hailing apps work in Aqaba, which is very inconvenient. The rooms are excellent, spacious, and most importantly, clean! We arrived early and were checked in without any issues (thanks to Svetlana, the Russian-speaking staff member). She also arranged a taxi for us. You can bring your own alcohol into the hotel and consume it, but pre-prepared food is not allowed. The only downside is the weak internet, but we had local SIM cards so it wasn't a problem for us. Definitely recommend visiting! P.S. The tap water is very soft... sometimes this could be considered a drawback."

"We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com. After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me. After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com. Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking! Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE! I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!"

"Die Pool-Landschaft ist sehr schön. Es gibt 2 Adult-Pools, die Familien Pools und die Rutsche sind so gelegen, dass sie die Adult-Pools nicht beeinträchtigen. Die Beach ist schön, man kann schnorcheln. Sehr aufmerksamer Service. Die Lage des Hotels ist super, weil direkt am Roten Meer. Abendessen kann man auch gut ausserhalb des Hotels. Das Frühstücks-Buffet ist üppig und vielseitig. Ein sehr relaxter Aufenthalt. "

"Attention l’appartement une chambre se situe au niveau inférieur sans vue sur l’extérieur. Cela n’est pas précisé lors de la réservation sur trip.com. De plus, les photos de l’appartement de correspondent pas car on y voit un balcon avec vue mer mais il n’y en a pas. Et la moitié de l’hôtel est en rénovation. La piscine sur le roof-top n’est pas accessible."

"O hotel está em uma excelente localização e a sala está limpa. O pessoal é útil e amigável. Há UMA loja de vendas de souvenirs perto do lobby, com um proprietário muito amigável. Gostámos do pequeno-almoço, MAS a piscina é um pouco desapontada. No entanto, encontrar uma sala decente com este preço em Aqaba não é fácil. Nós gostámos muito da nossa estadia lá!"

"Отель в целом отличный, но уже немного уставший. Стоит учитывать: бассейны зимой работают до заката, есть крытое джакузи и бани (раздельное для мужчин и женщин; работают до 23:00). В отель можно пронести одну бутылку алкоголя и запечатанные продукты из магазина. Еду из ресторанов за пределами отеля приносить нельзя."

"The hotel is beautiful and huge, but the swimming pools are very small and not enjoyable, and the sea beach is very small. The staff are wonderful and helpful"

"Hotel magnífico perto do centro da cidade, mas não há muito a fazer. O hotel é um lago de paz onde você está cortado do mundo, você vestir-se como você deseja o que não é necessariamente o caso no exterior. A praia privada é pequena, é uma pena que não se possa aceder aos outros hotéis (des muros delimitam os hotéis) Pequena zona de banho porque todos os barcos passam perto. Pour un 5* les cordeaux troués c’est moyen. Se não, tudo o resto é óptimo. O buffet do pequeno jantar é enorme e variado. Contudo, os restaurantes são caros e não superior em relação à qualidade no centro da cidade. Deviam ter criado um restaurante em si mesmo como a manhã."