William at the front desk was wonderful. It was our first time to the capital & he gave us an upgraded suite with the view of downtown. It was so great we stayed an extra night. I asked housekeeping for a couple of fresh towels & Maria showed up & did a quick clean up & replenished everything including the TP! Great Customer Service and the entire hotel was super clean!
Next to the son's school, the location is very convenient, walking to the school, the son will stay every time the holiday transition time, the room is large, the breakfast is rich, it is familiar, it will be safer.
This hotel is excellent. The front desk is always friendly. The rooms are clean. The beds are comfortable. It’s in a great location. I would suggest anybody staying in Fort Smith. Stay at this hotel. The only thing I would change is a refrigerator and Microwave in the rooms for longer stays.
Updates definitely need to be made to this hotel. I was in town for a conference and I expected more for what I had to pay. My room had no fridge, no microwave, and no phone cable plugs. The elevators were very slow and when I arrived, the middle of May, there was no water in the pool. They eventually filled it up the day before I left. The staff was very nice and helpful though.
This place was by far the best hotel I've stayed at in Fort Smith. I would recommend it to anybody for a night out or a family stay, they have hot breakfast which was biscuits and gravy sausage patties make your own waffles and eggs as well as a bunch of other things you could get that was complimentary. Also they have an indoor pool and work out area as well. And the service at the front desk was awesome by far the nicest people I've ever met at a hotel for sure.
Welcome to the Home2 Suites by Hilton Fort Smith. Conveniently located near Fort Smith Airport, with easy access to several restaurants, shops and corporate businesses, this modern all-suite hotel is perfect for both families and the smart, savvy business traveler. Parrot Island, Janet Huckabee Nature Center and the Museum of History offer nearby family fun, while the Old Fort Days Rodeo and Wakarusa Music Festival are just two fantastic annual events held close to our Fort Smith, AR hotel.
Make yourself at home in our stylish studio and one-bedroom suites. The kitchen comes complete with a microwave, dishwasher, coffeemaker and full-sized refrigerator. Stretch out in front of the 42-inch flat-screen HDTV and stay connected with free WiFi in the media/work space.
We offer a free hot breakfast every morning of your stay at our Inspired Table. After a productive day, unwind in the outdoor patio/grill area with fire pit, swim lengths of the indoor pool, or put a wash on while you work out using the combined laundry/fitness facility, Spin2Cycle. Our tranquil Oasis lounge area is the ideal environment for socializing or a casual meeting. Plan a conference or group meeting for up to 12 people in the boardroom.
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8.4/10
Very Good
MMacDouggalI stayed three nights. Breakfast is the attached Perkins Pancake House which normally isn’t that bad. The food voucher from the hotel though gives you two eggs, a list of sausages, ham and a potato variety. I eat carefully which is not the Arkansas way, so there was nothing in column two or three of any interest and the over-easy eggs were only a notch thicker than water. I never went back for my remaining breakfasts.
We booked 2 queen beds and were given 2 sets of towels. At 11 after the 1st night, I realized I might not get any housekeeping and asked for towels from a housekeeper I found who said she’d tell the appropriate person. That hadn’t happened by 1pm, so on my way out, I went to the front desk and asked for towels again (and toilet paper). I believe it was Porsha (not Porsche) at the front desk, who appeared to really care less. She offered me a roll of toilet paper on the spot but I wasn’t going back to my room, so again I suggested to have it and towels sent up. No one ever went into my room all day.
As I left the room after the second night there happened to be a housekeeper next to my door and I asked again if I could at least get towels. She said I was supposed to get towels every day and doesn’t know what happened the day before, but unfortunately, she did not have any towels to give me and would have to pass a message along. I walked through the lobby at about 11am and asked again at the front desk. Again, it was Porsha, and again I don’t feel she took me seriously. Another woman overheard this (it appears she was a shift manager) who was very apologetic and swore she would get me towels. Nothing by 4pm. ***. 4th request in 2 days. As I went out for dinner, I asked again, and again told it would be taken care of. I was apprehensive with the sting of previous promises not upheld, and another woman at the desk, rather saltily said she would take of it. Apparently she did! Too bad I never got trash emptied in 3 days, old towels not removed and the last few squares of tp weren’t replenished from the 1/3 rolls provided. Even the Kleenex was empty, using maybe 5.
Same pool towels and trash laying by the pools for 2 full days. There was a towel wadded by the outdoor pool gate, and it also didn’t move for 2 days.
The restaurant/bar was excellent.
GGuest UserCould definitely use some upkeep, just seemed overall dingy. Wi-Fi didn’t work in our room along with the phone. The pool was nice. I guess for $175 I just had higher expectations, this is what I would have expected if I’d paid $75!!
PPatricia RoseburrowI got there and I had to wait at least 30 minutes before I was able to get my room something was going on with the computers owner he accommodated me instead of me paying the $56 that I have previously paid he end up charging me just $38 and that was good but when I got in there it was roaches crawling around food was off in the bathtub food within the refrigerator drug heads with steady knocking on my door maybe feel uncomfortable but for the price it was worth it you couldn't ask for anything more they had a big deep swimming pool no water was in it I wish the pool was working but if they had no lottery on their property their property would be much much better but because there's a lot of lottery and drugs going on then it makes it hard and it makes the people that stay there sometimes scared especially if you're new to the state of Arkansas but overall for the price between 30 and 50 bucks the sheets were clean the towels were clean
GGuest UserI had an absolutely wonderful experience at this hotel. From the moment I arrived, the staff made me feel welcome and went above and beyond to ensure my stay was comfortable. The room was spotless, spacious, and well-equipped with everything I needed. The bed was incredibly comfortable, and I appreciated the attention to detail in the décor and amenities.
The facilities were top-notch—quiet, relaxing, and perfect for unwinding after a long day. What truly stood out was the breakfast. It was phenomenal! There was a wide variety of fresh, high-quality options, from hot dishes to fresh fruits and pastries. They even make fresh custom omelets. Everything was delicious, and the presentation was excellent.
Overall, this hotel exceeded my expectations in every way. I highly recommend it to anyone looking for a memorable and hassle-free stay. I will definitely return!
GGuest UserFamily favorite! We've stayed here several times over the years given we have had two sons in Univ. of Arkansas, and this is more like a home away from home than a hotel. The staff are professional but personable and friendly. Coffee is brewing by 03:30 Am. Good breakfast with cereals, fruits, eggs (omelettes, scrambled), sausage and bacon, potatoes, biscuits and gravy, breads, blueberry rolls, etc. And a Happy Hour with free food (meatball subs, salads, etc) and drinks. The rooms are large and spotless, and we especially like the suites with living room, kitchen (fully stocked), and two bedrooms with 3 large beds. They even give us microwave popcorn and plenty of coffee for the coffee maker. Next time I'll take photos!
Dr. Bill
GGeorgina DotsonWe had car trouble traveling broke down and I booked the nearest hotel. When I went to check in they wouldn't accept my ESA (emotional support animal) I have documentation for him as well. So they had no problem giving me my money back but no regard to making an accepting since we were broke down and in a blizzard and stuck with no other options close by. Needless to say me my boyfriend and my dog had to walk in the freezing cold and snow to the nearest cheap hotel which wasn't the greatest but they were very kind and sympathetic to my situation. So not a very good experience.
GGuest UserWe selected this hotel primarily for its convenient location, just a short drive from our daughter’s home, as well as its proximity to various shopping options in the area. From the moment we arrived, the staff greeted us with warm smiles and a genuine willingness to help, making us feel right at home. Our room exceeded expectations; it was impeccably clean, thoughtfully arranged, and notably free of any musty odors that can often linger in hotel accommodations. Overall, our stay was comfortable and enjoyable, thanks to the attention to detail and excellent service.
SSelfNot a big fan of the Emergency vehicle sirens all night long, but I wouldn't imagine that they could just pick up and move a 10 story building.................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
DDerek BassThis place was by far the best hotel I've stayed at in Fort Smith. I would recommend it to anybody for a night out or a family stay, they have hot breakfast which was biscuits and gravy sausage patties make your own waffles and eggs as well as a bunch of other things you could get that was complimentary. Also they have an indoor pool and work out area as well. And the service at the front desk was awesome by far the nicest people I've ever met at a hotel for sure.
AAnonymous UserAttempts to spruce up this old property largely failed. Lobby and breakfast area are nice, hallways and elevator yucky, our room was half & half. Beds were comfy, good pillows & new towels but walls needed paint and corners hadn't seen a vacuum or mop for a LONG time. Staff was helpful but overworked...the desk attendant was next door with a plunger.
Maid staff was very friendly and everyone wished us ”safe travels”. Breakfast ok.
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