The staff is generally very friendly and engaging, and housekeeping does an excellent job. The rooms are fine but not particularly special for the price. Breakfast is good, and Michela stands out as wonderfully attentive and kind.
However, the coffee could be improved, and the evening restaurant (the same space used for breakfast) is a major letdown - the food is average, overpriced, and some of the service staff show questionable attitude. For dinner, it’s definitely better to head into the city.
The sauna and pool close at 7:30 p.m., which feels far too early. Overall, it’s a nice hotel with great views, but given the room rates, it doesn’t quite deliver the experience you’d expect for the price.
The hotel's hot spring swimming pool is great. It is very convenient to make an appointment in advance. The hotel is right by the lake, the castle is very close to the store, and the central location is very good. The room is slightly smaller, others are very good
From Venice, take the high-speed rail and train to Lake Comer Varenna for 3 nights.
From Milan, take the train to Varenna-Esino Station and walk for about 10 minutes to reach the hotel. I was deeply attracted by the scenery of the hotel. Every scenery is beautiful and unforgettable. Its beauty is the perfect blend of nature and artificial creation. Walking between the hillsides and the deep shallow green and red yellow and white flowers, there are various carving artifacts, overlooking the dark blue lake. It is worth taking pictures!
The breakfast was very rich and delicious and the service was good. The only regret is that there are not many restaurant options around. Also, it may be because I went to the second half of mid-October and I couldn't see the perfect blue sky and white clouds.
Good hotel a few km. from the airport. A little dated but overall ok. The underground garage is useful. The only flaw, the covering of the corridor where the rooms open was ”unglued” in some places, consequently every time someone walked there it made an annoying noise, and since it was mostly customers to and from the airport, the noise was there at all hours.
Lovely hotel. The location was very good and convenient. The room was very clean and spacious. Easy to do daytrips in and around Milan 🙌🏼 they also let us do early check-in since we arrived before lunch
All right, we booked in the day and made us keep the two-year-old baby in the double room.
Payment garage.
For the rest excellent, set courtesy in the room with super-valued body products and in the area reception fruit coffee cookies also available this valuable!
The hotel was great. We had an issue with our first room but the receptionist was very nice and got us a new room. The location was excellent, right next to a beautiful park and delicious restaurants. For me personally I liked this location way better than the city center near Duomo (btw Duomo was 9min. away via metro - although I recommend walking through the park!) Will definitely come back and choose this hotel again.
Hotel was really clean and nice. However, I got stuck a night at a tram/bus stop 15 minutes from the hotel on my way back from the city centre because the bus 99 was out of service. I was unfamiliar with the area and didn't speak italian. I called the hotel to ask if they could help call a taxi to pick me and bring me to the hotel. (I was going to pay the taxi obviously ) but they said they couldn't as they weren't allowed to do this. I ended up finally getting back to the hotel at almost 1am, after been assisted by some locals.
Very Good
123 avaliações
8,4/10
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R$ 462
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7.9/10
Good
GGuest UserI stayed one night in a single room, which was larger then expected, as was the bed which was a 3/4 bed not a single. Slim line fridge and happy to see the in-room safe was large enough to take a laptop. Perhaps the only thing missing was some way to make tea or coffee. Everything was very clean. The only strange thing is the reception desk which is entirely glassed in with small slit at desk level making it necessary to bend down to hear what the receptionist was saying........not exactly a ”friendly” first impression upon arrival. The area around the hotel is beautiful with a lot of cafe's and restaurants. Also a very good, large supermarket just around the corner. Overall, a nice stay and will definitely stay again.
GGuest UserHotel was really clean and nice. However, I got stuck a night at a tram/bus stop 15 minutes from the hotel on my way back from the city centre because the bus 99 was out of service. I was unfamiliar with the area and didn't speak italian. I called the hotel to ask if they could help call a taxi to pick me and bring me to the hotel. (I was going to pay the taxi obviously ) but they said they couldn't as they weren't allowed to do this. I ended up finally getting back to the hotel at almost 1am, after been assisted by some locals.
HhappycornIt's a really nice place next to the lake. Everything is clean, especially the breakfast is very good. It has its own parking lot, including the underground parking lot, so it is also very good for rental car trips.
GGuest UserCouldn’t have chosen a better hotel near Bergamo airport, the junior suite was huge with a double bed and a single bed. The rooms came with free access to the spa which was lovely. I certainly felt comfortable and relaxed at this hotel. They had shuttle buses running to and fro the shopping centre and the airport at a fee of €5 each way. The place was clean, service was great and I would definitely come back to this hotel again!
SShanghaiqiushuzhenPros: The room was upgraded to premium, the hotel and the room smelled good, the minibar and refrigerator were free, a pad could control the entire room, the breakfast was rich with both cold and hot dishes, the service was very friendly and they would remember the guest's name to greet them, and the club sandwich from the room service was more delicious than expected!
Cons: No HBO, the switch on the wall in the room was too bright and affected my sleep at night, and there was no hook at the door of the shower room, which was inconvenient to put towels.
GGuest UserMilan is generally average
I have always been more in favor of hotels on the small luxury hotel list. I had a great time staying at TomTom in Istanbul before, but I didn't expect this hotel to disappoint me. I feel that five stars are a bit reluctant, and four stars may be more appropriate.
First of all, the bathroom is very bad, and the bath water will be all over the floor. Secondly, the toilet is too high, and a person who is 170cm tall will have his feet hanging in the air 😂It feels like the toilet will collapse at any time😂
The environment around the hotel is average, a bit dirty and messy.
The advantage is that this is the only hotel that provides slippers at present, which is very good.
GGuest UserWe had a wonderful stay at Grand Visconti Palace. The hotel has a timeless elegance — spacious rooms, comfortable beds, and a peaceful atmosphere.
Breakfast was delicious, and the staff were always kind and professional.
The location is great — about a 30-minute walk to the Duomo, or just a few minutes by metro.
It was a short romantic getaway, but we truly felt spoiled. Highly recommend! 💫
GGuest UserBlocco del termosifone acceso a tutto busso con una bagno impraticabile a 30 gradi di temperatura. Parte il nostro caldo, spreco energetico importante. Informata la reception, scarsa reattività nella soluzione del problema. Inoltre inserire che fra i servizi offerti c'è la SPA e non dire che questa è a pagamento (nella maggior parte degli hotel in Europa la SPA è free use) non è un corretto modo di informare (e questo vale anche per trip.com, non solo per Art & Hotel). Sembra di esser tornati a quando in Italia si pagava la connessione Internet in Hotel mentre nel resto d'Europa era free of charge. A proposito, il wifi in Hotel è libero, di facile accesso ma con un segnale eccessivamente debole: insufficiente sia per lavorare sia per veder un film al tablet. un WiFi così è come non averlo. Coazione accettabile, nulla di più.
AAnonymous UserOne of thr Best service from Marriott hotels that we visit. Reception is helpful and concierge is caring. Must guard surrounding with security to avoid any negative experience
SSikiqiThe hotel is brand new with a great ambiance. We drove and found it convenient that both free and paid parking options are available. While its location isn't central, there's a large supermarket nearby. Breakfast was quite generous compared to other hotels; definitely try the coffee, it's good and you can even take it to go. Highly recommend!
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