Hotéis com Spa em Jerusalem District, Israel

The staff were so helpful and nice! Everything was fantastic - clean and luxurious.  Location could not be better - light rail right outside and it is on Ben Yehuda street.

Sympa mais pas à la hauteur

Excellent. Yael in customer services particularly helpful , professional, and kind.

Overall it was nice, we asked for a few requests and didn't get a response. And early in the morning the cleaners woke us up. It wasn't nice. There is room for improvement.

Hotel muito bom, equipe acolhedora, precisa de uma pequena atualização

ארוחת בוקר הייתה מצוינת ומגוונת חבל שחייבו אותנו 18% מע''מ אפילו שבאתר היה רשום שאין חיובים נוספים! המלון טען שזה בגלל האזרחות הישראלית. ובאתר לא ציינו שיחול חיוב נוסף

Room looks a little bit rundown but it was spacious and the ensuite bathtub made for a great way to relax after an entire day of walking around in the city. It was located a little distance from the Tram stop, so if you dont know the shortcut, it could take a while to see and walk to the hotel. Breakfast selection and variety was great, enjoyed the meals thoroughly. Location was near the civic centre and National Library, so that was a nice bonus.

Melhor lugar

Location is not bad, 7 or 8 minutes walk from the central station, the facilities are also relatively new, both rooms have balconies and floor-to-ceiling windows, high terrain, good view, good health and breakfast, with swimming pool, but the front desk service is quite Poor, from the time of check-in due to the mistakes of his staff, overcharged the room rate of the room, the staff did not care when they negotiated, always said that the extra money on the credit card has nothing to do with them, when invoicing, It is not very patient to ask for a unit header and name. I have been to a dozen countries and rarely see such a service!

Very responsive to feedback. Exceptional breakfast, but rooms are small.