Great looking lobby with plenty of seats for waiting and nice view from the room. All old wooden furniture and old sanitary ware and bath need improvement.
No electric socket nearby the bed or desk; need to switch off the lamp instead. Service is very slow. Wait for the laundry pickup for 2hr.
Cleanliness need definitely an improvement. There is a plenty of hair on the room floor and bathroom. Housekeepers keep talking loudly front of the guest room without cares the guest's privacy.
Only few staffs can speak English. Can be noisy as it is surrounded by two main roads.
But the price is reasonable in overall
Ear plug is recommended at this place. Wifi okay
If you’re foreigner or maybe national tourist, you may consider about the privacy and comfort here.
This hotel are really great with the beauty of the nature, but it ruined with the local guest. You’ll see some guest smoking in not smoke area as such as pool, the poorest is, hotel staff do nothing with it, even though there are big sign of no smoking there.
The worst are you will hear very loud annoying music around 6.am, and the funniest is the music used just by some people were doing zumba near guest room. And when asking for help to hotel guest, we get answer “there are scheduled zumba”, how tf, guest will know there will be scheduled zumba.
To be fair, cleanliness is good, food are average.
Fica sempre neste hotel visitando Manado
Ao Lado de lojas e restaurantes, o pessoal é excelente para o serviço de toda a minha estadia no hotel e teve um bom pequeno-almoço Na manhã com muitas variedades para escolher.
Recomendará este hotel a outros
Die Lage dieses Hotel ist sehr gut, mit dem View auf das Mehr, leider sind manche Einrichtungen nicth gut gewartet, zum Beispiel der Fitnessraum ist schmutzig (viele Geckoskot, kein neues Handtuch in Fitnesraum, kein Trinkwasser in Fitnesraum
Was here for 1 night business trip, Overall OK stay, Receptionist - Brigita was so helpful fulfilling my request on high floor room. I still heard noise from bar across the street in early morning. Anyway room is quite spacious and amenities ok.
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8.8/10
Very Good
RRourouxinThis is definitely the best resort in Manado. Although it is a little far from the city (but the absolutely beautiful sea view must be far from the city), it has its own pier and dive shop. Who knows my family, why there are no Chinese people staying here.
I went to stay at 2 pm, and I arrived more than an hour early. There were welcome drinks and sandwiches (I really didn't expect sandwiches), which was very considerate. The resort is small but very beautiful, with a very, very good sunset, and saw the blues moment. I booked a waterfront room, and the sea is right outside the door. It was suffocating. Where can I find such a room at this price! ! ! And the room is very large. I didn't take a photo of the shower area. It was clean and large, and the decoration was unique. (Can you take a new photo of the official website? Your resort is amazing, and the photos in Ctrip are too ugly)
Dinner starts at 7 o'clock. Because it is far from the city, I basically choose to eat in the hotel. The price is OK and the taste is OK. After all, I am really not used to the dishes in Manado, but this one is OK.
This must be a great resort for divers. It has its own dive shop, its own speedboat, and daily dive site itinerary. It really exceeded my expectations. I will definitely come to Cocotinos again next time I come to Manado.
The staff said that their boss is Italian, and he wrote me a handwritten thank-you letter when I left💌This kind of service is really touching. I hope your business will get better and better. Friends who come to Manado to dive should take a look at this store💗100 points recommended
ZZmeyerGood location, fine rooms. Love the breakfast - a lot of options, awesome quality of foods, but there is no coffeemachine there. Rooftop pool with great view was dirty. Recommend it if you need city base for your nearby adventures or just transit.
ZZTRISComfortable Luxury Stay with a Fantastic Pool Experience
My stay at Four Points by Sheraton Manado was overall a very satisfying experience. While there were a few minor shortcomings considering the hotel’s price range and brand level—such as the absence of a hairdryer in the room—the overall quality of the stay more than made up for it.
The room itself was quiet and comfortable, providing a relaxing atmosphere throughout my stay. The bedding was especially cozy, ensuring a good night’s sleep, and the bathroom was clean and well maintained. These fundamentals were executed well, which made a strong positive impression.
One of the most appealing aspects of this hotel is its flexibility with check-in and check-out times, which adds convenience for travelers with varied schedules. However, the true highlight is the swimming pool, which is available until 9 PM. Being able to enjoy the pool in the evening significantly enhanced the overall experience.
The poolside bar also deserves special mention. It offers a wide selection of food and beverages, and interestingly, guests can order additional items not listed on the main menu—such as pizza, sandwiches, and burgers. This flexibility adds to the sense of comfort and hospitality.
Despite a few details that could be improved to better match the hotel’s pricing and branding, Four Points by Sheraton Manado delivers a quiet, clean, and comfortable stay with excellent pool facilities, making it a strong luxury option in Manado.
GGuest UserFirst the service was bad, we ordered 3 french fries and 1 banana fritter at the pool, only arrived 2 french fries ( 1 french fries and banana arrived 1 hour later, they brought in the room). Second, no information about the breakfast policy for kids. After we enter the dining area while the kids having their breakfast suddenly the staff comes and informed us that we must pay extra for the kids. And we said, no information about that, the staff said it is on the breakfast voucher which the font super small and no one can read that. Next time better, but I dont think staying in this hotel again near future. Despite the facility, the service was bad.
HHerman me88Good location with a lot good food around. Requested non smoking room, but when check in they said not available. End up stay in twin bed room with non sea view for first night and move to another room the next day (book for queen room with sea view).
SSanggwon ShinIt is one of the hotels with good cost-effectiveness among the accommodations I stayed in Manado. Additionally, the room I stayed in on my second visit was in the annex, and although the rate was a little cheaper, the facilities and structure were inferior to those of the main building. Please keep this in mind.
GGuest UserStayed at this hotel for a diving trip. The facilities are pretty good for Manado, the best part was the shower – excellent water pressure and no clogs, which is a rare find! As for hygiene, it's acceptable for Indonesia. The spa, however, was disappointing. It's twice the price of local spas, and the service is quite mediocre, much worse than what you'd find in China, Thailand, or the Philippines. I wouldn't recommend it.
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