The stuff are very kind and helpful but the view of the room is terrible ( there is now view, just a wal Infront the balcony door). The floor ( carpet) was very dirty and make my socks/ feet black.
The most worst is that i had no warm water at all. After they fixed the problem i had to open the water like for a 15 minutes before i get a little bit warm water.
Unfortunately my experience was not good. With all respect to the stuff i could give this hotel 2 Stars maximum.
For the price we paid it was great :) receptionist was great and upgraded us!
The only thing I’d say is cleaners do not clean the carpet so lord knows when it’s been last hoovered.
Defo recommend
Advantages: The location is OK, close to the CBD and the beach, 10 minutes walk. It is said that this area is safer and there have been no major problems.
Disadvantages: outdated facilities, noisy surroundings, very few types of breakfast. There are power outages several times a day. It is said that the government has limited power supply. It needs to be switched between public and private appliances. Every switch will cause a power outage for dozens of seconds.
Room was very clean. The only issue I saw was the door for the bathroom is rotten. I asked the cleaning maid for clean towels and she ignored me. When arriving at hotel, I had to wait about 45 minutes for a room to be ready and the baggage boy just threw my luggage on the floor without any regards for its contents. I tried to order food for lunch at about 1300 and the lady that answered room service just said no breakfast and hung up. I wanted to order a burger from their menu. So I opted to go eat outside of the hotel. Other than that... the stuff was great. The hotel is being remodeled so lots of construction noise in the morning and lots of routy guests at night and no one tells them to be quiet.
The hotel I stayed in several years ago, because the economic situation is depressed, the service is slightly worse than before... But the room is still very clean, and the location of the hotel is OK. Breakfast is not good.
Didn't expect much from the hotel. Very modest, no bathroom amenities (shampoo, etc.), only shower gel in a dispenser. I had to ask for an iron, as it seems to be the only one for the whole hotel. Very high humidity, the bed always felt damp. I asked for a non-smoking room, yes, it was written on the floor that the floor was non-smoking. But when I just went into the room, the feeling was that a company of 10 people had just smoked there. There was also an ashtray - accordingly, it is assumed that you can smoke ..
Bed linen was changed the day before departure.
Once I bought breakfast, also very modestly, there is no choice ...
The hotel itself is right in Hamra, close to many shops, restaurants, close (walking 15 minutes) to Zaituna Bay.
The staff is very friendly, they always tried to fulfill the wishes quickly.
In general, if you are only going to sleep, then it’s fine.
Everything about the hotel was good and the service was also great. The staff was truly outstanding.
The only thing I was not satisfied with was that Lancaster has more than one hotel in the same area, and that the room I booked was in another hotel that had a pool. This does not mean that this hotel is bad, but rather wonderful, but it is not what I booked..
Thanks
I had a comfortable stay for the price
It was in front of the school, so it was convenient because there were many shopping and food options.
There are many cafes and you can see the sea within a short walk, so the location is very good.
It seems good.
What was disappointing was that I had to pay for parking even though I stayed.
Recommended. Rooms are a little bit twisted but quite decent. Beach area. There are several pools, you can swim in the sea, there are equipped descents, good sea near the hotel. Of all hotels with islands this hotel has the best price. We had fruit, water, tea, coffee, sweets in our room. We didn't take breakfast.
This place is located in the nicer areas of Beirut. Lots of nice upmarket restaurants. The service from the staff including Belal and Zeina are the best going the extra mile.
Very Good
60 avaliações
8.8/10
Preço a partir de
€ 90
por noite
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8.1/10
Very Good
MMr. RadwanThe hotel staff were very nice. The room was soso. But the bathroom was dirty and they have flies and insects inside. Flying everywhere. Even though they said will get back to me but they didn't.
GGuest UserThe stuff are very kind and helpful but the view of the room is terrible ( there is now view, just a wal Infront the balcony door). The floor ( carpet) was very dirty and make my socks/ feet black.
The most worst is that i had no warm water at all. After they fixed the problem i had to open the water like for a 15 minutes before i get a little bit warm water.
Unfortunately my experience was not good. With all respect to the stuff i could give this hotel 2 Stars maximum.
Xxiongj05Very good, costly performance. Very close to Pigeon Rock attractions, easy to go out! Breakfast service is offered and the waiters are very considerate. They will accompany you throughout your stay! I would stay here again next time!
GGee88The hotel is beautiful, clean and the location is very central. However the indoor pool in the spa was being emptied in the middle of the day when we tried to use it. Service around the outdoor pool was bit slack for the prices you are paying. However the biggest problem was parking. Felt like we were being taken on a ride, we were told that a full day parking was $25 which we paid, despite the fact that is a really extortinate price for the area, however at the end of our stay we were told that the $25 covers 8 hours only so we were charged twice and extra $9 for an additional three hours stay. So in total we paid $59 for around 20hours of parking which sounds extreme, not to mention the rude way we’re asked to pay. It was the experience I was hoping for, I am unlikely to go back, which is a shame because it is such a historical and beautiful hotel.
GGuest User⭐⭐⭐⭐⭐ 10/10 Exceptional Stay — Highly Recommended!
I had an absolutely amazing stay.
The room was spotless, the corners were perfectly clean, and the floor was shining the moment I walked in. The bed was very comfortable and the whole room felt fresh, well-maintained, and welcoming.
The staff were extremely friendly, helpful, and professional, making the entire experience smooth from check-in to check-out.
The toilets were very tidy, clean, and organized, which added a lot to the comfort of the stay.
The hotel is safe, quiet, and in the best location in Hamra, just steps away from AUBMC, restaurants, and all main attractions.
Great value, great service, and truly exceptional cleanliness.
Honestly, a 10/10 stay. I highly recommend it and will definitely choose it again.
GGuest UserRoom was very clean. The only issue I saw was the door for the bathroom is rotten. I asked the cleaning maid for clean towels and she ignored me. When arriving at hotel, I had to wait about 45 minutes for a room to be ready and the baggage boy just threw my luggage on the floor without any regards for its contents. I tried to order food for lunch at about 1300 and the lady that answered room service just said no breakfast and hung up. I wanted to order a burger from their menu. So I opted to go eat outside of the hotel. Other than that... the stuff was great. The hotel is being remodeled so lots of construction noise in the morning and lots of routy guests at night and no one tells them to be quiet.
KKatrin DRecommended. Rooms are a little bit twisted but quite decent. Beach area. There are several pools, you can swim in the sea, there are equipped descents, good sea near the hotel. Of all hotels with islands this hotel has the best price. We had fruit, water, tea, coffee, sweets in our room. We didn't take breakfast.
SSpringfieldThe first time I stayed, I felt very good, especially the bathroom, the facilities are complete, there is hot water up, this is rare in hotels of the same level in Lebanon, wooden floor, big bed, socket internationalization, very convenient next time I will choose 👍
AAl Loubnani (اللبناني)Very good hotel near the mall,but no parking if you have a car you have to pay extra 7$ for your car,that's already wroten but i didnt notice.
VValerii BelanMany thanks to the manager-supervisor Ahmad. Without his help, I would have been in a very difficult situation. I had a business in Beirut and he gave me all the necessary information about SIM cards, the Internet, how to use Google maps offline, where to buy the chocolate I needed, and even offered me a guide around Beirut. Moreover, Ahmad personally arranged with the chocolate shops, and I just had to come and buy what I needed. I am very grateful to him!!!
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