O hotel é Muito novo e a localização está bem, MAS o quarto é Muito pequeno. O maior problema é que o sabor do decoração é Muito grande. Seja o corredor Ou o quarto está cheio de gases de escape, é insuportável. Durante Muito tempo, você TEM meDo de ficar doente. Embora o serviço aqui seja BOM, esperamos um ano para ficar Mais seguro.
This is an amazing hotel in the heart of Batumi, right opposite Europe Square, housed in a historic building with an astronomical clock. This IHG hotel opened at the end of December 2025. From the moment we arrived, we felt the staff's care, attention, and impeccable style.
We stayed from January 3rd to 7th in a standard king-size room on the 3rd floor, with views of the historic city, the square, and Batumi Tower. The room was spacious with high ceilings, central air conditioning, and was very warm and comfortable in winter. In the room, we found fluffy bathrobes, soft slippers, an ironing board and iron, a capsule coffee machine, a tea set, stylish glasses, a Smart TV with YouTube, and a mini-bar (extra charge). Water was replenished daily. Housekeeping was excellent – a big thank you to the staff – and the toiletries were high-quality, with hygiene kits (toothbrushes and other amenities) provided upon check-in.
The spa wasn't open during our stay, but the fitness center was. I particularly want to mention the bed and linens – we slept wonderfully.
Breakfast initially was a buffet (hot dishes, pastries, cheeses, good quality coffee and tea), and later became à la carte, offering eggs Benedict, toast with salmon or bacon, syrniki (cottage cheese pancakes), and pancakes. The breakfast service was exceptional.
I especially want to commend the reception staff: everyone was very friendly and spoke multiple languages, including Russian, which was very convenient. Special thanks to Assistant Manager Avtandil for his attentiveness and help; I've never experienced such hospitality. Thank you to Nana for the late check-out.
We were completely satisfied with the hotel and the service, and we will definitely return and recommend it to our friends.❤️
Современный отель, находится на 40 этаже гостиницы орбит с видом на море. С ходу можно не найти, т.к. адрес углового дома, а по факту это за ним. Номера соответствуют картинкам и описанию. Чистые, красивые, удобные. Нюанс с лифтами, можно простоять 10минут. Есть место с завтраками, но мы не посещали. 10мин от моря. 20 мин до старого города. Рекомендую.
The place is great as well as the environment.
Please note that in winter you will need special transportation to get to the hotel.
There was too much chlorine in the pool.
Das Batumi Steps Hotel eignet sich gut für Familien und Paare, die Wert auf eine schicke Unterkunft und Strandnähe legen. Wer auf fleckenfreie Sauberkeit, perfektes Service und absolute Ruhe Wert legt, sollte die gemischten Gästeerfahrungen berücksichtigen. Für Aufenthalte mit Kindern und zum eigenen Kochen ist das Haus besonders praktisch. Preise liegen etwa zwischen 55€ und 105€ pro Nacht für ein Standardzimmer.
O hotel está bem, TEM boas instalações, MAS a qualidade do pessoal e outros convidados tornam as experiências miseráveis.A sala estava suja e não muito prática. O trabalho de perfuração e reparação estava a ser realizado nas costas, a principal estrada na frente e os técnicos trabalhando no piso superior, não há paz aqui.
Прекрасный опыт! Все очень хорошо, в номере все есть, быстрый интернет, все новое и работает, встретили, показали. Очень довольны выбором, рядом ТЦ, парк, море. Рекомендую
Не соответствует 5* звезда, максимум тянет на 3*. Дружелюбный персонал, который делает всё наполовину. Ужасное обслуживание у бассейна, плохое обслуживание в номерах. Не меняли белье и халаты , тапочки в течение 11 дней. Уборщица делает замечание и хамит постояльцам в СПА. Подушки гигантские, спать не аозиожно. Выбора подушек нет. В ресторане отеля получили сильное отравление, скорее всего мясом. По ночам музыка в бассейне не отключается. Орёт, спать не возможно. Во время пребывания возник пожар, персонал отеля очень старался, однако было видно, что он не обучен действовать в чрезвычайных ситуациях, а руководство отеля даже не потрудились принести извинения перед постояльцами. Каждый день этот отель преподносил неприятные сюрпризы. Никому не советую ехать в этот отель.
Посмотрев орла и решку, решили остановиться в этом отеле. Ценник конечно завышен. Почему 5 звезд тоже непонятно. Приехали на своей машине, сами выгрузились- никто не помог. Сама поехала припарковалась (как оказалось не там). Когда попросили на ресепшн помочь с чемоданами, только тогда вышли их забрать. А потом мне сделали замечание что я не там припарковалась, попросили перепарковать машину. В коридоре на этаже присутствует неприятный запах затхлости. На потолках плесень. Заходим в номер и видим одеяла на шкафу, как у бабушки в деревне. Кофе машина в номере оказывается платная!!! На завтраке засохшие хлебобулочные, соки не доливают- мы на них не успели, вместо сливочного масла маргарин, столы не успевают убирать- все заставлены тарелками, в итоге сели за грязный стол. При уборке номера не добавили чайно кофейный набор. Пляжные полотенца все застиранные, старые. На бассейне случайно наступила на пепельницу, полную окурков- скорее всего с прошлого дня, т.к мы пришли утром. Туалет старый около бассейна, вонь стоит, еще и очередь собирается. Фото прилагаю. Этому отелю надо поставить 3 звезды. Они не в курсе, что такое сервис
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8.2/10
Very Good
GGuest UserMini fridge not working and hotel failed to repair after asking on 3 occasions. Brash customer service. Not what u expect from a 5 star establishment.
GGuest UserSUPER nice, much better than staying at one of the scammy new developments that are so prevalent in batumi these days. room was very clean, very nice. bed was a tiny bit stiff, but no matter cause everything else was lovely. would highly recommend.
ККатерина24The hotel is located 40-50 minutes walk from the sights. The rooms are clean, bright, spacious. Cleaning, change of towels, every day! Breakfasts are quite varied, you will definitely find something to suit your taste. There is a fitness area, Finnish sauna, swimming pool, mini children's paddling pool. Minus the pool is poorly cleaned, in the corners at the bottom you can see garbage, a little, but it is there. The hammam works nominally, there is no steam injection, it's just like entering a warm room.
Price-quality ratio.
AABMD US INCExcellent location within walking distance of everything, courteous and very helpful and patient staff. Tremendous service team especially at front desk and in the restaurant at breakfast who are indeed hardworking and made the 14 days spent there not only a great experience but presented a sumptuous breakfast buffet that few can equal from twenty types of bread and pastries to fresh honey still on the hive tray that you carve out yourself. I was impressed.
AAnonymous UserLe Méridien Batumi, Batumi's most luxurious hotel, charges nearly 2,000 yuan per night, but the actual experience was deeply disappointing.
First, the room's soundproofing was extremely poor. On our check-in night, from around midnight until after 2 a.m., the noise from the square below and the disco music were clearly audible in the room, severely disrupting our rest.
Second, the service promises were unfulfilled. After negotiating with the hotel through the platform, they promised to upgrade us to two rooms on the other side of the building the next day. However, upon returning to the hotel the following afternoon, we were told that only one upgraded room was available, and the hotel offered no apology.
Furthermore, housekeeping was extremely perfunctory. After the room was cleaned, not only were new floor towels and slippers not provided, but the balcony ashtray still contained trash from the previous night. After repeated requests, the slippers were finally delivered, but they were of extremely poor quality, falling apart immediately after use, and completely different from the authentic slippers with the hotel logo provided on our first night. Such poor hardware and service levels hardly justify its ”luxury” positioning and exorbitant room rates. We can't help but wonder: On what basis did Ctrip use to rate such an unworthy hotel as ”No. 1 on the Batumi Luxury List”?
GGuest UserWide sea view, just as pictured. Floor 26, lift was always prompt. Parked at back of Orbit residence in a car park. Used Bolt taxis and scooters to get around Batumi. Scooters fun but taxis actually cheaper. Lots to see and do or you can relax by the sea front, lots of food places, shops, Grand Mall across the road from apartment. Brilliant price when comparing to UK prices. Apartment fully kitted out had everything you would need.
GGuest UserIt's good value for money, it's close to the beach, the nearby park is good for walking, and there's a bus stop close to the hotel, so it's great for getting around the city center.
It was a shame that I couldn't use the swimming pool, but I was satisfied with the sauna facilities and the variety of breakfast options.
XXiaohanyujianchunfenThe room is small and the surrounding area is more complicated. This Wyndham feels average overall. And a bit far from the main attractions of Batumi. Low cost performance, not recommended.
Trip.com It is said that there is a laundry service, but it is actually charged, not that kind of self-service.
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