Very nice hotel, with friendly and efficient staff.
Our room was spacious and comfortable.
Food was incredible - big compliments to the chef.
Would definitely stay again.
Lovely Hotel, definitely stay again but not in the room given to me , I had emailed and called in advance for a lower floor as I have 2 miniature dachshunds, I was very surprised to be at the very top of 6 flights of stairs no lift !
Court yard room next time .
The bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok
Bit dated but regards to staff and stay couldn’t complain about anything slept well and staff were very friendly and accommodating would defo stay again.
After I stayed in many hotels in the local area, I have been compared. The price is the best here, and it is much better than other hotels. It is highly recommended 😊
Muito bom
54 avaliações
8,4/10
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8.4/10
Very Good
GGuest UserIt was nice overall but some part were unclean such as the bed lamp, the TV area, the head rest and so on.
GGuest UserCheck in quick. Room was surprisingly large, next to noisy family but can’t be helped. Huge bed! Plus a bed for our soon and a camp bed! Plenty of space and very modern. Tv had no remote so had to go to reception and ask for one. Ordered room service but had to go to desk to pay and told one minute it wouldn’t be ready until gone 6 (an hour after ordering) but turned up within half hour. I’d say that’s the only downside was the conflicting info given by staff. Spa is nice, small pool area and steam and sauna again very small and was super busy so had to wait to enter both. I didn’t stay long as kids only allowed in between 4&6 and I’m morning slot also. Would stay again.
GGuest UserThe bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok
GGuest UserLovely Hotel, definitely stay again but not in the room given to me , I had emailed and called in advance for a lower floor as I have 2 miniature dachshunds, I was very surprised to be at the very top of 6 flights of stairs no lift !
Court yard room next time .
AAnonymous UserAn amazing building with historical connections. The bathroom was good, with deep bath and good mains water pressure. But the bedroom needed serious update. No mains lighting in the bedroom or hallway, just plug in side lights by the bed and a standard lamp on old fashioned round pin plug in hall. I had to use a torch to move round the bedroom. The lift wasn't working, although the membet of staff managed some manoeuvre to get it working which I couldn't replicate. Restaurant was ok but the standard of a reasonable pub, not fine dining. Menu was a bit odd - steak and chips, fish and chips style or ”venison pudding” which was a huge stodgy pastry with over cooked dry meat inside. Breakfast buffet was very nice, but too dark in that room also. Six jams and marmalades in open jars with no way of knowing what they were, and no little dishes to put them in to take to your seat. Service at breakfast had to be sought out, no one in site. Breakfast bacon was inedible - cooked previously then reheated.
Overall, it is a fascinating place but needs a big overall and review of what they are offering.
MMANGSHENGAfter I stayed in many hotels in the local area, I have been compared. The price is the best here, and it is much better than other hotels. It is highly recommended 😊
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