Beautiful location. Had a wonderful room on the corner with fantastic views. The only issue raised was there was no toilet paper and only one sachet of hot chocolate and a single pack of biscuits so we were unable to have a horrible chocolate and a pack of biscuits each at night. Would stay again and make use of spa facilities. Pool and steam room and sauna were perfect. Food was 5*
This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.
Joanne's service was excellent—she provided detailed analysis and recommendations, guiding us to upgrade to a sea-view King bed room. This allowed us to enjoy the stunning sunrise and sunset over Brighton’s coast under the warm sunshine, making our trip even more memorable.
We hope to visit again in the future and look forward to receiving any room offers from you.
Ficámos aqui por alguns anos, MAS não por alguns anos.Ficámos felizes EM encontrar o alojamento, comida e, especialmente, o pessoal, que era tão encantador Como sempre. Voltaremos Mais cedo do que mais tarde.
The hotel is very picturesque and traditional. I attended a family wedding and the food and service was exceptional. Breakfast was ample and served in a beautiful room.
Our room was a twin and quite functional, but the bathroom could perhaps do with a little tlc.
I was disappointed that we couldn’t use the spa - because we didn’t know we had to pre-book, and unfortunately it was fully subscribed.
I would stay here again and it was good value for money.
We stayed 2 nights in the hotel and found the room to be really comfortable, the staff really friendly and helpful, and the food was really excellent. We didn't use the spa facilities as always arrived too late but the pool looked really inviting. Location was also good as just a few minutes off the M1. I would thoroughly recommend a stay at this hotel.
Nice place. The room was a decent size. Reception very good. The bar area was very, very busy and very, very understaffed. They were complaining about people paying in cash as they were running out of change. There are still a lot of people who only use cash, myself included. The breakfast was quite good but disappointed that you didn't have any butter, just margarine, which I feel tastes disgusting. I think for the prices paid that you could stretch to a bit f butter.
106 avaliações
7,5/10
Preço a partir de
HK$ 755
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8.2/10
Very Good
GGuest UserAll of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.
GGuest UserWe got put in a very small double bedroom (standard double) but there was barely any room to move about, even the bathroom was tiny. I went and spoke to the manager who was lovely and upgraded us to the executive suite (honeymoon) no extra charge as it was my partners birthday. Absolutely amazing !!
GGuest UserThis is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.
GGuest UserJoanne's service was excellent—she provided detailed analysis and recommendations, guiding us to upgrade to a sea-view King bed room. This allowed us to enjoy the stunning sunrise and sunset over Brighton’s coast under the warm sunshine, making our trip even more memorable.
We hope to visit again in the future and look forward to receiving any room offers from you.
GGuest UserThe hotel is very picturesque and traditional. I attended a family wedding and the food and service was exceptional. Breakfast was ample and served in a beautiful room.
Our room was a twin and quite functional, but the bathroom could perhaps do with a little tlc.
I was disappointed that we couldn’t use the spa - because we didn’t know we had to pre-book, and unfortunately it was fully subscribed.
I would stay here again and it was good value for money.
GGuest UserWe stayed 2 nights in the hotel and found the room to be really comfortable, the staff really friendly and helpful, and the food was really excellent. We didn't use the spa facilities as always arrived too late but the pool looked really inviting. Location was also good as just a few minutes off the M1. I would thoroughly recommend a stay at this hotel.
GGuest UserWe had a wonderful, too short a stay 😊 a beautifully presented Hotel and room, magnificent view and absolutely the nicest most professional team, who were Professional, efficient, polite and courteous
WWilliamsCourtneyStaff were lovely, helpful and the service was great. However, we were late being given our room as they were behind on the cleaning. Wouldn't usually be an issue but we just needed to check-in, drop off our bags and go. Staff did try to make the room ready asap which was great. Room was ok, a little tired, needing some updating/fixing up as it was missing a toilet roll holder and the wallpaper was peeling by the window but otherwise it was nice. Some of the hallways were a little smelly for some reason, there are plug-in's to try and cover this but they didn't seem to do much. Didn't have any food so I can't comment
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