Explore avaliações de hóspedes de hotéis em Macau

Studio City Hotel
4.6/59664 avaliações
It’s my first time at this hotel and i think it’s very value for money booking here. The casino shuttle buses are very convenient and service was splendid right from the start. The doorman were all very stylish and professional in their job. Special mention to Haidee the very friendly and warm lady at our check in. As we are travelling with 2 young children she made extra effort to arrange for toiletries for kids age specific and was very professional and quick with her check in procedure. I thought it was very rare to have hotels with that thoughtful gesture. The hotel room was very neat and clean. Very spacious and happy to have the bathtub and a sofa and a small dining table. Minibar selection was very thoughtful too especially the instant noodles. Because of the sample biscuits, we decided to buy more as souvenirs. The hotel has a good indoor and outdoor pool. Very nice setting as well. The gym was good too my husband went to use it it was 24 hrs. The hotel was very comfortable and exceeded my expectations. It was also convenient to get to Macau central by hopping on the public bus 26A just outside the hotel. There’s a good range of food choices from food court to mid and high range restaurants. There’s shopping for everyone and kids arcade to entertain the kids. Just moments before we check out thankfully the Golden reel was opened just in time. We had a pleasant surprise. We managed to catch an impromptu performance by the performers rendition of Michael Jackson. All in all you can just spend the whole day at the hotel without stepping out. Thank you very much for the experience and special mention to Haidee she did a wonderful job. Well deserved. Highly recommended hotel. See you again!
Lisboeta Macau-Maison L’OCCITANE
4.4/52385 avaliações
The theme of l'occitane is quite comfortable and attractive! But I don't understand why I have to wait until 3:30pm to check in at 3pm?🙄 The staff at the front desk are very polite, but the white uniformed staff in charge of baggage storage are not polite, especially the man with glasses! I understand that it is a hard job, but he could have been a bit more polite! 😐 The hotel room is very nice, but how many seconds does it take to press the lift button? Many travellers don't know what's going on with the lift button!🧐 And the location is not very convenient! There is no shuttle bus to connect to the hotel, so I have to take a taxi every time!
House of Art
4.5/5118 avaliações
Long story. Overall is still pleasant. Some might say it’s a new hotel, cut some slack for them. Yes and no. If you are not ready, then don’t open. I would say either understaff or staffs are not experienced or well trained. To those that were working there now, I can see that they are doing their very best. Higher management might want to see how to improve further. 1: Reached hotel at 12pm. Put my luggage at reception and went out. They already have my booking and name verified. Came back at 4pm, waited for 30 minutes and gave me the wrong room type from my booking. When I went down to the counter, told me that my room is not ready yet. At 4pm and my room is not ready yet? The fact is that, there’s a group of walked in customers in front of me when I came back. They gave my room to them thinking that I am not back yet. And I have to wait for the other room, which was given a late checked out. And the guest had just left and room is not ready for me. So they put me up in another room to wait for my room. 2: Very generous with space. Room is spacious. Bright. Nice and clean. Which I think it has to be as it is a brand new hotel just opened in less than 2 weeks ago. 3: Stingy with water. Gave only 2 bottles of water. 250ml type. Asked for more and said at most can give 2 more only. 4: Water heater temperature not constant. One moment become very hot and one water becomes cold. And the hot that it suddenly became was very hot. Quite dangerous. 5: There is no robot to bring up your food deliveries and send anything that you request from hotel. You will have to go down to pick up your deliveries and wait for hotel staff to bring to you anything that you request for. I have to wait for 45 minutes for a pair of slippers. 6: The shower area had a design flaw that allows water to flow out when you shower and water ponded right in front the vanity counter. That was how I needed an extra pair of slippers. 7: The blinds of the windows are another wrong choice of blinds to install. You need to lower the entire day blind then you can bring up the black out blind. There are 7 panels of them in the room. My arms are sore after that. And you need to repeat the entire process to bring it up in the morning if you wish to see outside the window. 8: TV doesn’t have access to paid TV. Can only watch local channels. 9: Drop off point do not have a shelter like neighboring buildings. You get wet going in and out of the hotel entrance if it rains. 10: My room was on the top floor. Each time the lift moves, I can hear the braking lock engaging and disengaging. I can also feel the vibration from the gears that lowers and pulls the ropes. I am not a light sleeper and I can hear it. 11: Windows are double glazed. But still can hear the rain splattering while sleeping.
JW Marriott Hotel Macau
4.6/53359 avaliações
The period we travelled is very crowded as there are many concert happening. The hotel overall is good but don't understand why there are no seats available for elderly people to sit while we check in. Poor elderly have to stand almost 2-3hrs while waiting for check in. Hope hotel should review it.
Conrad Macao
4.8/54077 avaliações
The hotel is in an excellent location. Very convenient to walk around the cotai strip as well as take busses. The staff at Conrad Macao is amazing each and every member tries to help to the best they can. I would like to thank the team for there efforts and hard work. The best team members are: Concierge: von, rency , Harland The breakfast bunch: sarah Front Office: Leena, David , sheries The time was more than happy to assist me anytime with anything much appreciated guys
YOHO Hollywood Roosevelt Hotel
4.4/56439 avaliações
I liked the hotel, good reception service, friendly staff. The room was clean, there was one jar of bath salt for free, it pleased me. The location of the hotel is a bit inconvenient, you either need to take a taxi or walk 25-30 minutes to the streets with restaurants. But despite this, the view from the window is very beautiful. There was one moment that disappointed me a little, when cleaning the room, the maid put one torn set of a bathrobe and the next day did not replace it. I had to look for her and trying to find her and ask to change it to another one . Thanks to the staff that even at 5 a.m. they helped to call a taxi and helped with the suitcases . On my next trip, I would stay at this hotel again
W Macau - Studio City
4.6/53507 avaliações
I visited your hotel for my wedding anniversary yesterday and I am very satisfied with the environment and facilities of your hotel! The service attitude of the staff is very good. Eddy who works at the front desk is very kind and enthusiastically arranges for us. This wedding anniversary is very successful for us. We are all very happy. We have decided to stay at your hotel again that night and wrote an email to thank you for your arrangement. We will also recommend your hotel’s professional services to our friends! Finally, I would like to thank W Hotel in Studio City and Eddy at the front desk for their service!
YOHO Treasure Island Hotel
4.5/53921 avaliações
The hotel's location is simply unparalleled. It is located in the center of Macau, providing unparalleled convenience. Whether you are a business traveler or a tourist, hotels located near major attractions, commercial centers, and public transportation are an ideal choice. What impressed me most was that I could easily and quickly reach the must see attractions in this city. The hotel is brand new. The attention to detail in maintaining cleanliness is evident. From clean sheets to spotless bathrooms, every corner of the room has been meticulously cleaned. Room service personnel deserve special mention as they are committed to ensuring a hygienic and comfortable environment for guests. One of the most prominent features of this hotel is its stunning infinity pool. The scenery of the swimming pool is breathtaking, offering a panoramic view of the city skyline. This is an ideal place to relax after a long day. The swimming pool area is well maintained, equipped with comfortable lounge chairs and a peaceful atmosphere, adding fun to overall relaxation. Daniel at the front desk was very helpful, his warm welcome and sincere friendliness set the tone for my stay, providing valuable insights into local attractions and dining options. He actively resolves any questions and ensures smooth check-in and check-out procedures, which is truly commendable. I must say that the hotel exceeded my expectations in multiple aspects. My accommodation at YOHO Treasure Island Hotel was simply fantastic. The superior geographical location, spotless cleanliness, luxurious infinity pool, and excellent service from Daniel and other staff make this hotel the first choice for anyone visiting Macau. I strongly recommend it and look forward to my next visit.
The Parisian Macao
4.7/518268 avaliações
It was pretty good but not up to my expectations. The room was quite simple but it's pretty comfortable. The location was quite good with Venetian just about 10min walk away. I will stay here again if the price is really much cheaper than others.
Casa Real Hotel
4.4/52709 avaliações
Our check-in with the help of staff 趙嘉敏, just 5mins to get our room and I need to thanks so much for Joel who very care of us. When we check-in he noticed that we had a lugguage with us and told us that just leave it at a distance that can be looked after While check-out he is very patient to listen my comment that the chair in our room one of the leg is not fixed well and he will reflect to the management. Last but not the least that thanks for Ms. Jessy who toke my IDD call for my special request as we are coming from Hong Kong as because we just made booking less than 12hrs before check-in. She really made remarks to my needs and why I know it's her who pick up my call and well prepared a room before our arrival as when we check-out, by a few chit chat and knows that it's her who received my calls and pay attention to our needs.

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Informações sobre viagens locais

Quantidade de hotéis117
Quantidade de avaliações318,639
Preço médio (dias úteis)R$ 1.917
Preço médio (fins de semana)R$ 2.450