Hotéis Romantic em Sichuan, China

We arrived at the hotel at 8am and were so lucky to be able to check in to our room. The hotel lobby was on the third floor, and it wasn’t very intuitive to locate. We booked the room with river view and it was facing the main road. I thought it would be very noisy as ear plugs provided in the room, however, it wasn’t that noisy and we could sleep through. Room was clean and water pressure/heater was good! Afternoon tea is provided if you are in your room in the afternoon. Otherwise you could opt for lattes in the morning before you set out to explore. The staff there were very service-orientated and accommodating. We were running late from our location and had already checked out with our luggage. They were so kind to bring the luggage down to the main room so we can continue to journey to the airport. It’s walking/cycling distance to九眼桥 and eateries. Good location! Will definitely come back when visiting Chengdu!

The location is fantastic, directly opposite Taikoo Li, and Wangping Street is just a short walk in the other direction. The room view is also absolutely amazing, you can see the 3D big screen directly. The hotel butler was very thoughtful. I'll definitely come back next time.

The room was spotless, and the toiletries were a thoughtful touch, featuring a niche aromatherapy brand. Everything was well-appointed. The food was excellent, with a wide variety of choices. The service truly stood out; our butler provided attentive and considerate service throughout our stay. We had a beautiful view of Siguniang Mountain's Yaomei Peak, and both the sunrise over the golden peaks and the falling snow were stunning sights.

We had a wonderful stay at Louis Hotel in Chengdu. What truly made the experience special was the staff as they were incredibly warm, attentive and thoughtful throughout our stay. We communicated daily via WeChat, which made everything so easy and convenient. The room is also so beautiful with a bath overlooking the city! The complimentary coffee was such a lovely touch and made the stay feel even more welcoming. It really felt like the staff genuinely cared about our comfort and experience, not just as a guest but as people. I would absolutely recommend Louis Hotel to anyone visiting Chengdu and would happily stay here again. The service alone makes it worth it!

The hotel is very centrally located, making it extremely convenient for exploring the city. The building and interiors are beautiful, with a stylish and well-thought-out design. While some areas feel slightly worn, everything is still in good condition and well maintained. The service was excellent: all the staff were very kind, friendly, and helpful throughout our stay. The hotel was also very clean, which we really appreciated. As a pleasant surprise, we were given a complimentary room upgrade to a very beautiful room, which made our stay even more enjoyable. Overall, we were very happy with our experience and would gladly stay here again.

The location is easy to find and very close to Chunxi Road Pedestrian Street, but it's not on a busy street, so it's very quiet. The hotel is a standalone building with complete facilities, including Chinese and Western restaurants, a gym, and a laundry room. The ladies at the front desk were all very gentle and provided attentive service. We were traveling with a child and they proactively reserved a stroller for us, which was very thoughtful. The breakfast was plentiful, and you could even enjoy Chengdu's local snacks right at the hotel – it was clean and hygienic. The afternoon tea pastries were also delicious. The staff knew we had a child and proactively changed the bedding every day. They also provided children's disposable toothbrushes and toothpaste. The only downside was the lack of a children's step stool, which made it a bit difficult for our child to reach the sink, but the front desk brought a stool which helped solve the problem. Chengdu is an inclusive city, and we would choose this place again if we have the chance!

The concierge, Xiao Guanjia, was incredibly attentive and provided excellent service. He explained everything about the room in great detail. The room I stayed in this time was very spacious and comfortable. The location is also incredibly convenient, right next to Chunxi Road and Taikoo Li, making it easy to get anywhere. I'm really satisfied! The cleaning lady also did a fantastic job; the room was spotless. I had a very pleasant stay.

Best hotel I've stayed at. The hotel was clean and tidy. It is connected to the shopping centre and metro which made it super easy to get around. Downstairs is like an office building maybe be hard to locate the hotel at first. They also add you on wechat and you can communicate and request for items through your phone. It is super convenient. I also ordered items off taobao. Instead of myself picking up at the parcel locker. The butler will pick it up for me when I send her a picture. The butler's are very polite and accomodating to all requests. Especially Yuan Yuan and Xiao Wen. Whenever I ordered food I don't have to worry at all, I just send them a link and they collect it for me!! My hotel package came with free laundry which they also do for you. All you need to do is leave your laundry at your door and next morning it will appear!!!! I will definitely try the other locations and come back to this one!

The room overall was pretty good, and it's just dozens of meters from the subway exit. There are plenty of places to eat downstairs. **Pros**: Convenient for getting around, good room hygiene, excellent air conditioning that cools down quickly. The butler service was attentive and responsive. The elevators are fast. **Cons**: The hot water was poor; it turned lukewarm after just a short while of showering (even though I used the small shower head as instructed). I don't understand why the shampoo and shower gel were placed on the vanity – is it that hard to install a corner shelf in the shower area? The vanity is about 1.9 meters diagonally from the shower area. Taking a shower, especially with the poor hot water, in winter is unimaginable – you'd catch a cold! Don't let guests risk an accident trying to reach for toiletries while showering. I hope this can be improved. This is a genuine review, no malice intended.

First of all, the receptionist’s customer service was excellent and they allowed me to check-in early. The room is very clean and the bed is comfortable. One thing I love about this hotel is the location is quite convenient since it’s near the Chunxi road which is the City Center. I would definitely choose this hotel if I visit Chengdu in the future.😍😍