Leider war die Kimaanlage im Zimmer nicht auf eine angenehme Schlaftemoeratur zu regeln, sodass es viel zu warm war. An der Rezeption wurde das, mitgeteilt und es gab lediglich eine knappe Entschuldigung. Da hätte ich eine Preisänderung erwartet. Das Zimmer, einer Freundin war auch zu warm und der nette junge Mann an der Rezeption bemerkte, dass dies wohl von anderen Gästen auch bemängelt wurde.
I had booked this hotel through Saturday until Tuesday. The stay was very pleasant. The staff were extremely friendly and helpful. I felt as if they had known me for years. Very accommodating the only down fall was that the pool was not working which we actually booked this hotel for. So very disappointed when the email came through to state that the pool is currently out of order.
For the rest I would say this is a very good hotel and very close to the city centre.
Tolles Hotel mit vielen Möglichkeiten, wie Schwimmbad, Massage und Fitness.
Sehr freundliches und zuvorkommendes Personal. Angefangen von der Rezeption,
Personal im Restaurant, Zimmerservice und die Dame bei den Massagen war hervorragend. Das Frühstücksbuffet hat für alle was zu bieten und lässt kaum Wünsche offen. Auch Sonderwünsche werden erfüllt. Unsere Tochter hatte Geburtstag und der Tisch zum Abendessen wurde festlich gedeckt. Auch das Personal gratulierte,
alle waren sehr herzlich und hatten trotz vieler Arbeit noch etwas Zeit für ein paar nette Worte. Das Hotel ist sehr sauber und gepflegt. Es werden sehr viele Anstrengungen unternommen um den Gästen es gemütlich zu machen. Kaum war die Sonne draußen und die Temperaturen stiegen an, da wurde die Außenterrasse hergerichtet und schön dekoriert. Man kann auch in kurzer Zeit viele Ausflüge wie z.B. nach Köln, Bonn, Königswinter (Drachenfelsen) usw. machen. Wir können das Hotel mit bestem Gewissen weiterempfehlen und es kann gut sein, dass wir uns hier wieder einmal einquartieren, wenn wir in der Gegend sind. Wir selbst sind ca. 500 km entfernt.
Die Lage des Hotels ist günstig zur Autobahn, von der wir nichts gehört haben. Ansonsten hat man bei der Anfahrt das Gefühl, sich verfahren zu haben.
Die Zimmer sind sehr großzügig, wir hatten ein DZ mit Einzelbetten, beide waren 120 cm breit.
Wir waren nur für 1 Nacht im Hotel und hatten keine Verpflegung, der Empfang war sehr nett, wir konnten unser Zimmer vorzeitig beziehen.
Sehr gutes Preis-Leistungsverhältnis.
Sehr nettes Personal, wenn was im Zimmer gefehlt hatte, da konnte man jeder Zeit nach fragen und hat die Sachen nachgereicht bekommen. Die Lage ist perfekt, die nächste Bahn war direkt vor der Tür. Klimaanlage war sehr angenehm und schalldichte Fenster und Wände
Nós gostávamos de tudo muito bem. O hotel não sabia que chegamos ao quarto (aparentemente não foi transferido para o hotel) em 5 minutos, eles adormeceram o nosso quarto 🙏
This was our second stay in this hotel and it was even better than last time. Rooms are big and comfortable, with renovated bathrooms and huge flat screen TVs, the service is perfect and the hotel personnel is very friendly and professional.
Muito bom
47 avaliações
8,7/10
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R$ 561
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9.0/10
Great
GGuest UserIt is beautifully renovated recently and the room is extremely comfortable. However, some staff appeared not well trained. There are a cleaner kept to open my door while I was in the room and I didn't know if he do the same while I was not there. Once he caught me just out of shower. It is really disturbing?
GGuest UserExcellent location: we wanted to visit the Christmas market and it was very close by. Parking (€12 for 24h) is sufficient available and very accessible from the hotel. Breakfast was excellent, rooms very clean and staff very friendly.
GGuest UserStruggled to get through to the hotel as the phone number on the app used to make booking was in correct. The hotel is easy to find and transport links from the airport I give a 10/10 plus connection to the city was super easy. Upon arrival, the service desk staff were pleasant and apologised. Finally checked in and the room was clean and well done. However, my room was facing the major road and extremely noisy during the entire stay as the road is a busy one.
Ordered a late dinner and disappointed with my under done beef patty, the bun it came with required an electric knife to get through. I did complain and an apology was given.
Now, the hotel room doors bang whenever they’re being closed and made my stay unbearable. Something definitely needs to be done as I was put off!! Before retiring to bed, I hung the notice to not be disturbed..alas! the following morning after breakfast I just wanted to have a quiet time but I was rudely interrupted, disturbed coupled with the loud doors as the cleaners went about their inspections 2 x in a space of 10 minutes.
I would have loved to stay here on future visits but it’s a NO!!
The breakfast was lovely, sauna and swimming pool facilities too. I did not use the gym. Otherwise it’s in a good safe location.
GGuest UserIt's located across from Cologne Cathedral, and looks spectacular lit up at night. The room was very spacious and comfortable. I was happy to have free water in the room, but perhaps because Germany is an environmentally advanced country, it was bottled water rather than plastic bottles. It's inconvenient to carry around, but it was enough for making tea in the room.
If I had to say something negative, it would be that you have to cross a bridge to get to Cologne Cathedral and the station, but you have to go down a flight of stairs to get to the hotel entrance. It was a bit inconvenient to go up and down with a suitcase.
SSebastianThe location of the Adina Hotel is very good. It is close to the train station, very convenient, and at the same time surprisingly quiet, which I really appreciated.
What I liked most is that the room is well equipped for a longer stay. Having a full-sized fridge, a washing machine, and basic cooking facilities makes a big difference and adds a lot of comfort. The gym is perfectly fine, and there is also a swimming pool, which is a nice bonus. Overall, I was quite happy staying here for an extended period.
There are a few downsides though. Housekeeping is supposed to happen every three days, but in reality it is quite irregular and unpredictable. Sometimes it does not happen at all unless you actively ask for it, which is a bit annoying. There is an app to request services, but unfortunately it did not work properly during my stay. Breakfast is okay but very basic and repetitive. The selection was exactly the same every day over two weeks, which gets boring quickly.
In general, it is a good hotel for a longer stay, especially if you value space and self-service facilities, but there is room for improvement in housekeeping consistency and breakfast variety.
DDr.HeinkeI could forgive ten points for service. I would have chosen the hotel with the thermal to celebrate my birthday with my family there. We arrived too early but we were allowed to check in yet. We were very premature and friendly serviced in the restaurant and when they found my birthday is coming or even decorate a table extra. All in all was the food also very good the thermal was sensational. We had a wonderful time and thank you very much. 
GGuest UserOverall the trip was good. We visited out of season so the hotel was fairly quiet. stayed for 5 nights. Like a few reviewers have commented, we booked a queen/ double bed and upon arrival to our room discovered we'd been given the key to a twin room ( two single beds) however upon being informed of the error by my husband, we were quickly moved to another room that was spacious and had the most comfortable bed that I've slept in, in a long time.
Parking wise, because it was out of season we were able to find on street parking with no issue and public transport was easy enough to access near by. We got the train into Dusseldorf and Koln during out visit.
The gym is basic but enough if you want a quick workout and the pool is a reasonable size, you just have to watch out for other guests who think it's appropriate to take their phones poolside. The sauna has hot coals and was nice and hot, but the lockers in the ladies changing rooms didn't want to lock and one ate my coins.
Food in the restaurant was nicely done but drinks in the bar a little pricey ( but I think most hotels are like that).
JJunThe room was small but clean, which was fine for a short stay. However, the breakfast cost €25 and had very few choices — definitely not worth the price. The swimming pool was also quite small, more for a quick dip than for relaxing. On the positive side, the hotel is located in the city centre, which made it convenient for sightseeing and dining out. Overall, a fair stay but overpriced for the limited facilities provided.
GGuest UserNewish Hotel, in a remote location, need a car to get around. The rooms have no climate control, needed to request a fan as it was hot and humid in room. The 'natural pool' was freezing and quite dirty to look at, pointless as not heated in Germany. For a chef hotel, breakfast was average, not consistent, one morning the eggs benedict were great, next morning, totally overcooked and unappealing, Pancakes were aweful. At dinner, service was also inconsistent, forgot the soup, brought it after a long time after main course, just didnt work. We also found it to be very inflexible for a small luxury boutique hotel - they only provided sparkling water in the room, when we asked to switch the bottle to still water, there was poor communication and a charge of 8 euro for the still water? tap water tasted pretty salty and did not want to use that in the coffee machine either. overall pretty average, would not return or recommend
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