Hotéis Pet Friendly em County Durham, United Kingdom

W well-located Hotel with friendly staff and good food. The Hotel is a bit dated in its appearance and could be at an upper grade if rooms/bathroom had more standard items eg hairdryer, draw/shelf space). A ceiling leaking water into a bucket was not the fault of staff but did not create a good impression in reception.

The food in the knights restaurant was very good , so much so we changed our plans and ate there a second night . Overall a pleasant stay though the rain limit our spirits and enthusiasm to go exploring.

Such a nice hotel ,the staff member was so helpful and friendly 👍😊

Very nice. The room was clean and self-help. The restaurant next to it was delicious. I ate a lot ... The young lady on duty had a clear tooth for our foreign population, slowed down and understood.

Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.

Hotel was very clean , stylish and so was the restaurant and bar , absolutely no complaints beds are so comfy and I definitely will be back 😊

In addition to the location is far from the city center, the overall is very good: new net, spacious place, well-equipped, value for money. If you come back to travel, it is an inevitable choice.

We stayed in a deluxe garden room, which was spacious but ultimately disappointing given the high price point. The layout was awkward and not very user-friendly—there were no plug sockets near the bed to charge phones, and the room lacked air conditioning, making it uncomfortably warm and stuffy. To make matters worse, the window/door was broken, so we couldn’t ventilate the room without compromising security. Since it opened directly onto the golf course, guests and golfers were frequently walking past, which also raised privacy concerns. Unfortunately, the room offered very little privacy unless the curtains were drawn—however, the lighting inside was quite poor. Sheer or net curtains would have made a big difference. Surprisingly, for a 4-star hotel, the room lacked basic amenities: no mini fridge, no bathrobes or slippers, no face towels or facial tissues, and the bathroom toiletries were extremely basic. Even the ironing board was old and difficult to use. Staff did attempt to fix the door/window and provided a fan and extension lead, but these were temporary solutions at best. After some back and forth, we were finally upgraded to a better room, which made a big difference. On a positive note, the grounds, spa, food, and overall service were lovely. Just a word of advice: avoid booking the deluxe garden room—it doesn’t live up to expectations.

quite a distance from Durham about a 15 minutes drive … quiet farm area. nice quaint rustic inn. only gripe is the mattress needs to be changed in room 1. it sinks in the middle and is too soft . room n bathroom has been renovated and the bathroom is done nicely !!