Плюсы: Симпатичный номер, красивый вид на океан из окна, хорошее местоположение и завтрак (даже мороженое дают), персонал помогает (например, купить вино). Завтрак на террасе с видом, можно там посидеть днём.
Минусы: бутылки воды по 0.3л. Душ направлен на стену - помыться тот ещё квест, кран в ванне чуть ли не прилеплен к стенке и очень низкий. Шум от улицы и в коридоре.
В целом, хорошо.
Serviço recebido muito mediano. O serviço de quarto fecha às 23h!!! Por que oferecer isso então? Pelo menos 2h da manhã lhe dá uma chance caso você perca os restaurantes normais que fecham por volta das 23h. É triste que um simples pedido de X2 copos de tamanho decente e um pouco de gelo não possa ser seguido ou feito às 23h30... Em vez disso, recebi 1 copo e absolutamente nenhuma menção ao gelo... São as pequenas coisas que tornam a estadia agradável.
Grande hotel, Como um hotel de Apartamento, é Muito confortável para o Vento do Mar Quando se come.O pequeno-almoço é Rico.A desvantagem é que o SOM do ar condicionado no quarto é Muito grande. Quando dorme, EU não tenho que Fechar o ar condicionado, e preparo psicológico para o interruptor de Energia.
The hotel had no fridge and water I requested for a fridge but never got one yet I was staying there for 5days I needed to put water, juice and yoghurts they ended up going bad
The hotel is well located, with easy access to the beach. Unfortunately the room itself was very small, especially for the price being charged. Breakfast was also limited. Service at the hotel was good though. Good food available 24/7 via room service. Had an amazing mutton bunny at 1am that really hit the spot!!!
Positive: Clean and today appearance. friendly staff. Bottomless soda/ice and regular water. Ice machine on ground floor. Easy access to central town and the highway. Simple book in/check in process. Bar on ground floor.
Negative: No elevator. A little expensive for what it is(an ocean view with breakfast is the same price). No fridge or microwave in the room makes bringing your own food complicated. McDonalds is your immediate neighbor but your only option in safe walking distance. Nearly no soundproofing.
A recepção era incrível.As coisas eram pequeno-almoço amigável sempre foi incrível. Eles limparam minha sala bem.As quartos são Muito grandes e espaçosos. Vale a pena
TTraveldairies.A good place to be with a beautiful view.... ”The View” as its name . Closer to a shopping complex , gas station, 5min drive to the beach, closer to the beach there also restaurantswhere you can dine whole having the beach view, Toti Beach. its also closer to galleria Mall.
The place is too steep so be ready for that... Their food is delicious, we had dinner there at their restaurant called Giorgios but its expensive I must say. Not sure about their breakfast and lunch though.
Staff and reception is just ok. I had requested them to add a crib bed for a child and upon arrival they told us that the storeroom is closed because we arrived at 6pm so it's too late.
We then asked them to give us atleast a bedsheets or any linen so we can make a plan for our son, they said ok but never pitched , nothin, not even getting back to us to say what could be the matter. We asked again the following day, they took four hours to bring a bedsheets.
Bottom line is if you have a child do not, I repeat DO NOT book that place because they will lie straight to your face saying they could not reach you since you booked via an APP.
I'm not sure whetherI want to talk about their kitchen in the rooms. You will have to call them now and again to bring things and they take 3 to 4hours just for a simple thing like a spoon.
One thing I can say is they don't listen and listening means you respect your business and your clients
I flew from overseas to rest and have a good time and have treat ourselves since they have a spar but I ended up canceling my plans for a spa because I didn't want additional dissapointments.
The rest I don't even want to mention...and that is my experience after paying so much Money and looking forward to a good vacation 😌 BUT...
MMegan SinghI recently had the pleasure of having my parents stay at this incredible hotel, and I must say, their experience was absolutely exceptional! From the moment they arrived, they were treated to five-star magic with impeccable service, helpfulness, and reliability. The staff were friendly, attentive, and went above and beyond to make their stay unforgettable.
Their room was absolutely beautiful, clean and what a breathtaking view of the ocean! Truly amazing and relaxing stay - a home away from home in an abundance of excellence! The sound of the ocean and balcony view was one of many highlights that made this stay truly unforgettable!
The food was exquisite, with dinner and breakfast being another highlight of their stay. But what truly made their experience special was the attention to detail and the way the hotel celebrated their anniversary in grandeur. The gifts, chocolates, flowers, and balloons were a lovely touch that made the occasion truly unforgettable.
My parents were blown away by the hotel's excellence and the staff's dedication to providing a memorable experience. They left with lifelong memories and can't wait to return. I highly recommend this hotel to anyone looking for a luxurious and unforgettable stay. Five stars isn't enough – this hotel deserves a glowing review!
MMiss T.I recently stayed at the Hilton Garden Inn Umhlanga Arch and had a mostly positive experience. The location is fantastic, right in the heart of Umhlanga with easy access to everything. The room was lovely and super comfortable, which made for a relaxing stay.
The breakfast buffet was amazing,delicious and with plenty of options, which was a great way to start the day. However, the restaurant was way too hot. It felt like everyone was trying to grab a fan, and I honestly think they should either switch on the AC or find a better solution for cooling the space.
The pool was nice and well-maintained, and it’s heated, but honestly, it felt a bit strange to swim in a hot pool during summer. I think the heated pool would be much more enjoyable during the cooler months, like in winter. Another downside is that they close the pool way too early….7 pm is pretty unreasonable, especially in a place like Umhlanga where you want to enjoy the evenings.
Overall, it’s a good hotel with great amenities, but the restaurant temperature and early pool closure definitely need some attention.
BBeatrice NyambiA very good hotel to stay in when you are in durban .surrounded by nice resrurant and close to the mall
I Had one of the best breakfast buffet and they make the best currys
AAmornrat Trisuksan”This place was an absolute gem! The room was spotless and spacious, and the bed was incredibly comfortable. The staff were so welcoming and helpful, always ready with a smile. The breakfast buffet was delicious with a huge variety of options. We had an amazing time and would definitely recommend it.”
PPinkGirlAnew Hotel has the best staff, amazing pool, wonderful landscape, and location. They are close to KFC, steers, fishaways- however the hotel itself makes the most delicious food and desserts. Thami , Sbo and Giraad were always helpful and did their best to welcome us and make us comfortable. Our room- 100A ( separate from the main hotel, which was amazing as it had the view of the garden and our own parking and space), did noy have wifi coverage. We had to walk to the hotel itself for network. If you do not have data or an SA Sim card,this can be an issue.
We did the following activities which were all in a 20 to 30 min close vicinity of the hotel.
1. Big 5 Safari at Hluhluwe Game Reserve
2. Emdoneni Wildcat cat Sanctuary
3. False Bay
4. Bayete Elephant Interaction
This was the best time of our lives as we thoroughly enjoy wildlife and the outdoors.
Thank you Anew Hotel. We will be back !!
GGuest UserI had a great stay at the hotel the stuff was super helpful, amazing breakfast wish they could change it and give variety and special thanks to Ndumiso the Front Office Supervisor who was able to assist us. Definitely coming back in December
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