Hotéis com parking em Hawaii, United States

I recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved. Pros: * The location is convenient, with Waikiki Beach approximately a 15-minute walk away. * There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular. * There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials. * A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel. Cons: * Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently. * We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in. * Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in. * We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them. * The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment. * The room itself is showing its age and could do with a modern refresh. * The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating. * One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable. * The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained. * At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated. Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience.

I stayed at this hotel again after a long time. The location is absolutely perfect, so much so that not renting a car isn't a disadvantage at all! I really enjoyed the poolside ice cream because the flavors changed daily! If I needed anything, I could just pop over to Ala Moana Shopping Center, which was fantastic! Having ice and water dispensers on each floor was an added bonus! And it was great to receive two reusable water bottles upon check-in to use during my stay! Thank you!

The hotel setting is relatively simple, the overall environment is quite good, close to the beach, the hotel parking is not Ouhugui, self-parking 35, hotel parking 40, there is an important thing! It is necessary to live on the high floor, 10 floors or more is the best, we were arranged to the 3rd floor on the first night, there is a very common kind of annoying Xiaoqiang! Later, I communicated with the hotel at night and changed to the 12th floor. It was really scary. I must live on the high floor! ! The area where the hotel is located is located in Lahaina. There is a place to buy and eat in 5 minutes by car. There is ABC. Don't worry about breakfast. There are also pharmacies nearby. In short, it is not bad. ～

I stayed here on both my arrival and departure days, which was super convenient. You can rent a car directly at the front desk, but you need to book in advance. They're often fully booked for same-day rentals!

We stayed at this hotel from October 29 to November 4. Overall, the staff was polite and the room was cleaned daily with fresh towels provided — which we appreciated. However, several issues significantly affected our experience. First, the accessible bathroom we specifically booked did not match the photos. There was no handheld shower head, which was important for us. Second, the mirror in the hallway was noticeably dirty upon arrival, with visible streaks from a wet cloth — quite unpleasant for a hotel of this level. I also reported that the faucet in the sink splashed water everywhere, soaking the countertop and the floor. I was told the issue would be checked, but nothing was fixed throughout our stay. The two-faucet system used to regulate water in the bathroom was also very inconvenient, and we consistently had problems with unstable hot water pressure. A separate major issue was the parking. I prepaid and reserved parking for 5 days, but on the second evening all the spots were already taken, and I was simply instructed to park in a different building nearby. This was extremely inconvenient — having to carry things from the 3rd floor of another parking structure and waste additional time. It turned out that even if you pay in advance, your parking spot is not guaranteed — anyone from outside can take it. So you pay, but end up without the service you were promised. Overall, the staff tried to provide good service, but the organizational issues, maintenance problems, and poorly managed parking system seriously reduced our comfort. Unfortunately, after this experience, I cannot recommend this hotel.

One of those hotels you absolutely *must* stay at. It offers art, culture, family-friendly activities, nature, animal interactions, gardens, lush greenery, and both sea and mountain views... The only downside is that it can get a bit crowded, otherwise, it's perfect!

A typical American garden-style hotel with an elegant lobby and a large-scale three-dimensional swimming pool. There are many types of restaurants to choose from, among which Tidepools restaurant has a unique South Island flavor and is worth recommending. Reservations are required in advance. The room is large, but the facilities are too simple. It is best to bring all personal items with you. The overall evaluation is simple and luxurious.

We had a glitch with checking in on arrival but after they sorted this and compensated us for the mess up i couldn't fault this hotel. The rooms are clean and comfortable. The position is perfect as are the phenomenal views. We had an ocean view so sat on our balcony every night to watch beautiful Waikiki sunsets We were provided access to the longboard room which provided a great breakfast and in the evenings drinks cheese and dips snacks and pasta the service here was fantastic Amenities are fantastic. Great gym and included yoga and plates sessions. Activities also available but we ran out of time for this I highly recommend this amazing resort

The room was spacious and well-equipped with kitchenware, including a kettle for hot water. The view was fantastic, overlooking a golf course. The hotel grounds are expansive with beautiful gardens, and there are seats by the sea where you can enjoy both sunrise and sunset. Overall, it was excellent.

Great service, professional staff.  If you are looking to be near the airport this is a great choice.  They have an airport shuttle and breakfast. If I’m in HNL again for a quick layover type trip I would stay here again.