Hotéis com Parking em Puebla State, Mexico

The hotel is very good. I have been to three cities and this is the best. The service is very good. They even rolled up my charging cable, arranged my face towels, and hung my clothes. If you want to use a computer, you can also use the hotel's Apple all-in-one computer. There are special rooms with computers and copying services.

Actitudes pésimas tanto del personal la recepción como del valet parking, no lo recomiendo, el trato es inaceptable.

Reserve with animals, mentions communicating with the hotel for the cost, I communicated mentioned cost of 480 per animal stay and arrived charge of 350 per night, did not respect the information provided by phone, The lady who attended was night Thursday and mentioned that policies are different in the application than in the hotel and that it was the only way they accepted the pet, in a good restaurant service by the specific staff of Mr Marcelino who is the turn of the afternoon , he gave guidance and accessed you treat, sad that the portions are very small for the cost, and have very good season , The pet could only walk in the room and green area being a petfriendly hotel did not allow it in all its facilities, gym only has walking handle and static bike, very good place for accommodation**** but definitely needs to improve your policies , The treatment of your reception staff and the completion of the petfriendly .

#Praise#Soundproofing of corridors, convenient transportation, room size, toiletries, room layout satisfaction

Pros: The room was stunning, the lights are dim, the decor is gorgeous, the bed was comfy, it was clean and the location is fantastic. The service was great. The terrace views are gorgeous. My favorite part was the jacuzzi. Cons: My room was next to a terrace bar and on top there is another terrace bar, so if your plan is to stay at a quiet space to relax maybe this won't be the right spot. Unfortunately, there was also no hot water the whole morning on the day I was leaving so I had to wait until after the checkout time when they had it fixed but then I felt a little rushed to leave. Even though, the staff was very helpful, they were keeping me updated and they did try their best in a complicated situation that was out of their hands.

The window was completely sealed, couldn't be opened, just entered, the room smelled, dizzy, the air conditioner opened the door for a long time, only a little better. The elevator is very old and slow. The toilet has no shower curtain, after the shower, the whole floor is full of water, and it can't flow away.

The location is excellent to meet Zacatlan, all very close.

Overall, it's okay, the breakfast is very rich and the service is good. It is troublesome to ask for a few bottles of water at the front desk, and it is charged. I said can I sleep tomorrow in advance? Considered for a long time. . . Just gave

On the first night of check-in, I found hair and shoe prints on the sheets. The front desk phone was called for an hour and no one answered. I went downstairs to the front desk to ask for a change of sheets. It was another hour and no one came. I went downstairs again to urge, and then someone changed the sheets.

The Room 2211 was clean, good smell, and quiet. I booked without breakfast. My family rest well. the view to the city side is nice.