I really liked the hotel.Clean rooms, convenient location and tasty breakfast, especially thanks to Lera on front desk for making staying in the hotel very comfortable Everything was perfect! The hotel staff, Lera and Malike, were very nice and welcoming.
Escolhemos este hotel pelos cafés da manhã e pelo bar/restaurante no local. Nos deram um hotel bastante antigo. O bar estava fora de serviço e foi difícil encontrar lugares decentes para comer nas proximidades. O café da manhã era entregue no quarto e tínhamos que escolher uma refeição e um café do cardápio todos os dias. No entanto, eles sempre se esqueciam de trazer o café, então tínhamos que lembrá-los todos os dias e esperar de 10 a 15 minutos após a entrega do café da manhã. Em quatro dias, o café da manhã foi entregue apenas três vezes e, em um dia, simplesmente disseram que o cozinheiro não estava trabalhando. Prometeram um reembolso do café da manhã em um dia, mas não cumpriram. O quarto estava muito frio em dezembro e o ar-condicionado era velho e barulhento. O chuveiro não escoava e, no segundo dia, havia um cheiro de esgoto. Como ponto positivo, os lençóis estavam limpos, as toalhas eram frescas e havia chinelos disponíveis. Eles nos ofereceram um upgrade para um quarto ”superior” e fomos conferir. De fato, era espaçoso, mais novo e melhor. No final, pela manhã, nos disseram que o quarto não estaria disponível e nos deram outro, que não era muito diferente do anterior. No geral, tudo estava desorganizado e caótico. Foram muito educados no WhatsApp. O hotel fica longe do centro da cidade e os táxis perdem muito tempo em engarrafamentos. Não nos hospedamos em outros hotéis da cidade, então não temos com o que comparar. Este hotel é bom para alguns dias. No geral, não é ruim, mas poderia ser melhor.
Best hotel we have stayed in throughout our trip across Central Asia. The location is central, close to everything, there are several supermarkets in the neighbourhood. When the sky is clear, you can even see the mountains from your room, it’s beautiful. Everything was great and the people who work here are so nice and helpful. Regarding the laundry however, we appreciate the fact that it is free and that they have someone doing it for us, but we would have preferred a self-service laundry where we can do it ourselves as they didn’t even fold or dry our clothes, they just dumped them in a bag, all wet and crumpled. We were told that the dryer was not working but they could’ve just hung the clothes on something and waited a couple hours for them to dry before returning them.
Also, we were told that the phone does not work yet in the room as the hotel is still new and that we could contact them via WeChat, unfortuantely we couldn’t download WeChat with our international phone numbers so we had to go downstairs every time we needed something. That being said, they were super helpful every time we needed anything. They even had a translator and a lovely man dressed as a military who kept welcoming us with a big smile and helped us whenever he was there.
We also liked the Chinese breakfast, it was hearty, diverse and comforting. They have all the amenities you could need, the room is clean and spacious with the comfiest beds and high quality sheets, slippers, bathrobes; the bathroom is spacious, cozy and practical and more importantly clean. There is also a bidet. They provide water, fruits, free laundry and whatever you need. You can use the microwave in the basement to heat your food and there's always tea, coffee and water. They also brought a mini fridge to the room after I left a comment about it, this was such a nice and thoughtful gesture, thank you! I have extended our stay several times as we needed to rest and I don't regret my decision.
A iluminação é Mais brilhante, com UMA mesa ampla, e o tronco é Rico e adequado para o trabalho de negócios.É conectado com o bar de café ”Lesnoy” Ao Lado, ONDE você Pode desfrutar do pequeno-almoço. Muitos tipos de menus são Muito deliciosos, MAS Como o tempo de início começa a partir Das 7:30, aqueles que estão ativos Na manhã Pode não usá-lo.Pelo contrário, é operacional até às 1:00 Da meia-noite, então se você estiver atrasado é conveniente.
Está perto de Centros comerciais Como Gum, Tsum e Doldoi Plaza, então você não TEM nenhum problema com SUAS compras ou comidas.Ala To Square também está a pé.
Com ótima localização em Bishkek, Apricot Lodge fica a aproximadamente 5 minutos de carro de Osh Bazaar e de Praça Manas. Este hostel fica a 3,1 km de Hall da Orquestra Filarmônica Nacional do Quirguistão e a 3,3 km de Bishkek Park Shopping Center.
Aproveite opções de lazer, como piscina de temporada, ou outras comodidades, como Wi-Fi de cortesia e assistência com excursões/ingressos.
Café da manhã completo grátis é servido diariamente, entre 8h e 10h.
As comodidades presentes incluem balcão de recepção 24 horas, armazenamento para bagagem e lavanderia. Estacionamento grátis sem manobrista está disponível no local.
Sinta-se em casa em um de nossos 7 quartos. A propriedade oferece Wi-Fi de cortesia para navegar na web.
The hotel is clean. Reception can speak English and little bit Mandarin, which is very impressive. The gym room is big and have nice swimming pool. Breakfast choice is enough with fresh fruits
Ficámos no Hotel Urban Bishkek há alguns meses e tivemos UMA experiência maravilhosa.O próprio hotel era exatamente como descrito, limpo, agradável, confortável e bem mantido.Tudo era simples e agradável desde o momento em que chegámos. Parece que temos mais do que o que pagámos.
No entanto, o que realmente se deu, foi o compromisso excepcional da equipe para o serviço ao cliente.No dia de partida, tivemos que sair cerca de uma hora antes do serviço de pequeno-almoço começar normalmente. Perguntámos se seria possível ter algo pequeno embalado para nos levar, e em vez de concordar com isso, o pessoal passou muito além das nossas expectativas.
Eles ofereceram-nos para pedir Ao cozinheiro para começar a preparar o pequeno-almoço Mais cedo para que possamos vir e desfrutar do pequeno-almoço antes de sairmos.Foi um gesto tão pensativo e realmente nos fez sentirmos olhados.
Muito obrigado à equipe do Urban Hotel Bishkek por SUA amabilidade e hospitalidade, que deixou UMA impressão duradoura sobre nós e FOI UMA reflexão maravilhosa do calor que vivemos EM todo este país incrível.
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9,3/10
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MMuhammad Irsyad Bin ZainiMy stay at Sheraton Bishkek in the Deluxe King Room with City View was fantastic. The room was spacious, elegant, and offered a stunning panoramic view of the city, making it a delight to wake up to each morning. The king-sized bed was incredibly comfortable, and the modern amenities in the room added a luxurious touch to the experience. The hotel staff were attentive and professional, always going out of their way to ensure a pleasant stay. I also enjoyed the hotel's facilities, especially the rooftop bar and the well-equipped fitness center. The breakfast buffet was excellent, with a wide variety of high-quality dishes. Overall, it was a superb stay, and I would highly recommend Sheraton Bishkek for anyone visiting the city.
AAnonymous UserExcellent value for money. I'm grateful to the hotel for being accommodating and allowing a very early check-in without any extra charges. The staff is always reachable. The location allows you to walk to the city center, and there are several public transport stops and a good grocery store near the hotel.
SSarah H.Best hotel we have stayed in throughout our trip across Central Asia. The location is central, close to everything, there are several supermarkets in the neighbourhood. When the sky is clear, you can even see the mountains from your room, it’s beautiful. Everything was great and the people who work here are so nice and helpful. Regarding the laundry however, we appreciate the fact that it is free and that they have someone doing it for us, but we would have preferred a self-service laundry where we can do it ourselves as they didn’t even fold or dry our clothes, they just dumped them in a bag, all wet and crumpled. We were told that the dryer was not working but they could’ve just hung the clothes on something and waited a couple hours for them to dry before returning them.
Also, we were told that the phone does not work yet in the room as the hotel is still new and that we could contact them via WeChat, unfortuantely we couldn’t download WeChat with our international phone numbers so we had to go downstairs every time we needed something. That being said, they were super helpful every time we needed anything. They even had a translator and a lovely man dressed as a military who kept welcoming us with a big smile and helped us whenever he was there.
We also liked the Chinese breakfast, it was hearty, diverse and comforting. They have all the amenities you could need, the room is clean and spacious with the comfiest beds and high quality sheets, slippers, bathrobes; the bathroom is spacious, cozy and practical and more importantly clean. There is also a bidet. They provide water, fruits, free laundry and whatever you need. You can use the microwave in the basement to heat your food and there's always tea, coffee and water. They also brought a mini fridge to the room after I left a comment about it, this was such a nice and thoughtful gesture, thank you! I have extended our stay several times as we needed to rest and I don't regret my decision.
GGuest UserThe worst experience ever in my life. I am willing to bear all legal responsibility for the facts I have stated.
At approximately 2:30 a.m., an unknown man entered my room without authorization. This is an extremely serious security breach. Had I been a female guest sleeping alone, or had I been asleep with valuables exposed, the consequences could have been far worse. If my belongings had been stolen while I was asleep, what protection or recourse would I have had as a Wyndham guest?
This incident occurred in the middle of the night, when guests are most vulnerable. I consider myself fortunate that nothing worse happened. However, I was unable to sleep for the remainder of the night due to fear and anxiety. Even today, I do not feel secure leaving my belongings in the room. I have had to carry my laptop, passport, and all valuables with me because I no longer trust the hotel’s security procedures.
What further disappointed me was how the situation was handled. When I rushed to the reception immediately after the incident, the only response I received was a brief verbal “sorry.” There was no explanation, no reassurance, and no immediate action taken to address my concerns. Additionally, my keycard had been revoked without notice, forcing me to return to the reception again.
As of today, no manager has reached out to me in person to provide a formal apology or explanation. The absence of proper follow-up makes the situation even more concerning. If hotel management considers this a minor mistake, that is frankly alarming. As I wasn’t able to sleep at all due to the hotel mistakes
And they reject to refund me for the first night’s accommodation fees. And until now, I don’t receive any official apologies from them.
Be careful, what happened to me might be happen to you as well.
11368519****The hotel is relatively close to the city center. It belongs to a quiet place in the middle of noisy. Well, the surrounding environment is in class. The only downside is that the hotel is renovating the restaurant during the stay. Breakfast needs to be eaten at a designated place outside, which is slightly inconvenient.
GGuest UserWe stayed at Urban Hotel Bishkek a few months ago and had a wonderful experience. The hotel itself was exactly as described, clean, tidy, comfortable, and well maintained. Everything was straightforward and pleasant from the moment we arrived. It really felt like we got more than what we paid for.
What truly stood out, however, was the team’s exceptional commitment to customer service. On our departure day, we had to leave about an hour before breakfast service normally began. We asked if it might be possible to have something small packed to take away with us. Instead of simply agreeing to that request, the staff went far beyond our expectations.
They kindly offered to ask the cook to start preparing breakfast earlier just for us so that we could come down and enjoy a proper breakfast before leaving. It was such a thoughtful gesture and really made us feel looked after.
A huge thank you to the team at Urban Hotel Bishkek for their kindness and hospitality. It left a lasting impression on us and was a wonderful reflection of the warmth we experienced throughout this amazing country.
KKeleThe hotel is very clean. In the city. The front desk can understand English. Breakfast milk 🥛 is cold. . . . . A bit not suitable for Chinese tourists. . . Everything else is fine. . The cereal is particularly sweet.
GGuest UserThe breakfast was varied and well-chosen. As a traveler, I felt comfortable and safe. The reception was always staffed and friendly. It was a bit noisy in the hotel room due to outside fans, but I was able to change rooms. There's a supermarket and several cafes across the street. I'm very satisfied!
GGuest UserResting here is not the first time, the management of the hotel youth service level and the quality of the hotel improve and make our rest pleasant) you can see that the hotel is not standing on the spot but developing. Rooms are clean, towels, neats, The slippers are all necessary in the room. Thermal sources, Hamam, Sauna, Russian steam on wood, cold bath and large pool all necessary for excellent rest is present. The forces have a bar area now you can order food and drink without going away from the pool. There is everything for a comfortable rest in general.
NNovindra aji syahputraI stayed at Avant Hotel for a whole week and honestly it became one of my favorite stays in Bishkek. The location is perfect, literally right in the city center and super close to everywhere, which made everything so easy during my trip. Restaurants, cafés, shopping, and attractions were all nearby.
What made this hotel really special for me was the staff. Every single person was incredibly kind, welcoming, and genuinely helpful. Since I stayed for a week, they even started recognizing me, always smiling, saying hello every time I walked in, and making me feel really comfortable and at home. Their hospitality felt very sincere and warm, not forced at all.
The service was amazing from beginning to end, and whenever I needed help, they were always ready to assist with kindness and professionalism. I would definitely stay here again and highly recommend this hotel to anyone visiting Bishkek.
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