The hotel give us more facilities ( Gym, swimming pool ) for our enjoy. My children & friend have very love the swimming pool , it is very cleanliness, the room is big and comfortable.
The customer service staff at front desk are very wiling to help customers. The thing that are a bit worse is that the swimming pool does not provide free towels for guests using and the coridor is a bit creepy. Hope will be imporve this request in the future and thank you.
O hotel é muito bom, as instalações são novas e muito limpas. Está muito perto da estação ferroviária de Londres. Também está super perto do Castelo de Windsor e da Legoland via Uber. lugares próximos😄
Grandes hotéis rurais, sente-se EM casa.O Ambiente Ao redor é Muito bonito, fornecendo café suficiente para a sala todos OS dias. O restaurante abaixo é Muito delicioso. O pequeno-almoço é um pedido. Se você vive Mais tempo, você Pode tentar diferentes opções, Mesmo exigir Mais géneros de comida. Os empregados são Muito entusiasmados, embora às vezes eles estejam ocupados, não devem vir para você imediatamente, Mas isso não impede a vossa hostilidade aqui.
O hotel está bem localizado Ao Lado Da M4 com um Monte de estacionamento.A entrada foi eficiente e o pessoal estava amigável por todo o lado.A minha sala estava limpa, confortável e tranquila para uma localização Da auto-estrada.O pequeno-almoço ofereceu UMA boa variedade e serviço foi atento. Uma escolha confiável para um curto estadia ou parar na leitura.
Fabulous place! For the price point I was concerned this would be disappointing but it was the complete opposite and I'd happily recommend it to anyone. Absolutely perfect for our purposes, close to Newbury for dinner and exploring, and a great place to go back to at night (the £15 cost of a cab was well within our budget).
Breakfast was very tasty and organised with a well stocked selection and nice atmosphere. We used the pool and sauna in the morning after checkout which was clean and very welcoming.
My ONLY gripe was that check-in was a little rushed and felt a little like a conveyor belt, we had been stuck in traffic and a warmer welcome would have been appreciated.
Overall though, a great experience. Well done to the whole team!
So a group of us stayed here on Saturday, whilst upon arrival the hotel and grounds looked stunning, we were greated on reception and told one of our rooms were ready. This was fine as we were early, it was a 5 minute walk to the toilet, and the guys ended up getting lost, the rooms are a 10/15 minute walk away from the main check in; and it’s like walking through a hospital corridor to get to them. The rooms are very basic still with draw string lights, the water station was around a 3/4 minute walk from our room and no bottled water was in the room. At 3.30am we were awoken by a member of staff knocking and posting a note through our door to say there was going to be a power outage from 9am onwards, we were not able to shower as the room was pitch black and no water was coming out the shower.
On a lighter note the breakfast was lovely!
Este hotel oferece uma excelente experiência com a sua limpeza, localização conveniente e acomodação bem gerida.As quartos e áreas comuns são mantidas sem espaço, tornando-se confortáveis para uma estadia. Situado EM UMA área principal, ele fornece fácil acesso a atrações, compras e opções de refeição próximas.Se você visitar negócios ou lazer, você apreciará a acessibilidade Ao transporte e a marcas-chave. Além disso, o estacionamento no local é livre de problemas, com espaço amplo e fácil entrada e saída, tornando-o ideal para os hóspedes viajando por carro. Em geral, este hotel combina limpeza, excelente localização e estacionamento conveniente para garantir uma estadia suave e agradável.
The hotel room was really spacious, large and with a modern decor. Everything was clean and fresh.
However, where the hotel lets itself down straight away is the reception area. When you arrive, you are required to check in via several monitors in the front which do not work and do not let you progress with the check in past a certain stage. We tried several times before approaching the reception desk which was located further back and clearly intended as the last resort. That is also was it felt like as the greeting consisted of’ Does it not work?’ No, obviously not. Even with the lacklustre support we still had to enter our details again several times until the lady realised enough was enough and finally took action herself. Once we got to the room we ordered room service via a very well thought out online system that was straightforward and worked well. What did not work well again was the service. It took an hour and 20 minutes for our food to arrive. When it finally arrived if came without condiments and other essentials. If the staff would be trained better regarding customer service , this hotel could be a much better experience.
After requesting a quiet room due to having our 11 month old with us we were placed directly above the function suite for a wedding and while testing the sound system the floor below are feet curated and the noise was crazy.
The moved us rooms out of the original Manor House we requested and into the furthest room possible from all amenities on offer smaller than our original room, 3rd floor and no lift with a baby in a pram and lots of luggage. The room was also unbearably hot and a crazy sensor/light in the bathroom kept our son (and them us) all night.
Not sure if recommended staying here. .
Muito bom
103 avaliações
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9.0/10
Great
MMeilirenshengBooked two twin rooms. The environment is really nice, and the manor is huge, so you'll need the manor map to get around. The rooms aren't very spacious, and my main complaint is the lack of air conditioning. If you're going in the summer, I'd seriously reconsider, as the rooms get incredibly stuffy without AC, and they only provide one fan. Breakfast was quite good though.
GGuest UserPros: Excellent location, right opposite the castle with a shopping street right outside the door.
Cons:
1) The room had a musty smell.
2) The cleanliness was terrible.
Service:
3) One staff member was very good, but the others we encountered later were not. They didn't even show us to our room. Our room was in an annex building, and they didn't explain that clearly, so we had to drag our luggage around looking for it for a long time. I was so close to losing my temper.
Overall, it's very old, not very clean, and not a premium experience.
HHengqilaobaI've stayed at a few Holiday Inns along the way, and the one in Cambridge didn't have air conditioning, which made me a bit nervous. But this one was fine; the AC worked great, though it wouldn't turn off unless you unplugged it 😂. The surrounding area seems to be a gathering place for people from the Middle East, which was a little unsettling 😓. The food around here is also predominantly Middle Eastern style. My son found a Japanese restaurant about 1.6 miles away, which was pretty good, just a bit of a walk. At breakfast, we ran into a group of Chinese middle school students on a study tour from Xi'an, which was quite interesting. The location is close to Eton College and Windsor Castle. Windsor Castle is definitely worth a visit.
RRajni MahzabinAdequate hotel for the price.
Mattress and pillow were slightly uncomfortable.
Due to the hotel being a wedding venue, I was kept up at night due to the wedding music from below.
NNaliyouxiaoyuBooked the family room and was incredibly satisfied! It was surprisingly spacious. I was traveling alone with three kids, and there was a big bed and a sofa bed that could sleep two. I was worried it wouldn't be enough for four people and had even asked the hotel to add an extra bed in advance, but it turned out to be more than enough space. It's also very close to the hotel, about a ten-minute drive, which was great.
11531319****The hotel's surroundings are beautiful, nestled in a residential area, so there are hardly any unruly crowds, and the locals are very nice. The hotel staff provide excellent service, and their English is fluent. The rooms are not densely packed, and the staff maintain an appropriate distance, which is appreciated. The breakfast area is clean, and while the selection is simple, the quality is high, and the fruit is fresh. I recommend trying the milk with various cereals. I look forward to visiting again.
GGuest UserWe normally stay at the Hilton but I checked other hotels and found the holiday inn on trip. I can honestly say that the Hilton hotel in reading is not a patch on the holiday inn. The holiday inn is cleaner, the rooms are better and the breakfast was great, with lots of choice. Not forgetting the staff, they were polite and very welcoming.
IIrene YipHotel is older than expected but conveniently located. Room is pretty standard, bathroom is quite small but enough. Front desk staff were not too welcoming but did the job. On the hotel webpage it says parking is £10 per car per night but infact you can do hourly charge and it’s also open to guest if you have someone visiting you at the hotel. You either pay at reception or in app. The machine doesn’t work.
GGuest UserIt was excellent, our room was quite large and was very clean and tidy. The staff at the service desk were very helpful if you needed anything. The location is awesome, right on the Thames river, close to everything, Windsor Castle, pubs, restaurants and shopping.
The best was our view out our bedroom window of Windsor Castle. It was stunning. Thoroughly enjoyed our stay here.
GGuest UserProbably the best hotel we have stayed in working away every weekend and we stay in a leisure hotel every weekend, all brand new, jacuzzi was unreal, steam room could have been hotter, sauna was 100c which was lovely, never seen one that hot, room had air con, buffet breakfast was beautiful, very clean hotel.
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