The hotel is very conveniently located in the city center! Modest breakfast, but you won't go hungry.
Very nice and sweet girls at the reception, they will help you with everything they can!
Minus - there is no soundproofing, very thin doors. Everything that happens on the stairs and at the reception is heard as if you were in your room, so I couldn't get enough sleep after the road.
Had to use earplugs.
It's a good Hilton Express hotel, and it feels about the same as a three-star hotel in China. The location is not far from the Republic Square, and the room is relatively large in Yerevan. There are some supermarkets nearby, so it's very convenient to buy things.
The hotel is located in a residential area where locals live. There are many small shops selling fruits and bread next to it. Opposite is Ucom where you can get a mobile phone card, which is very convenient, but it may take 10 minutes to take a taxi to the city center without traffic jams. The hotel room is large, the lady at the front desk is very enthusiastic, and the breakfast is also good.
The first good impression came from the reception with their helpful and professional approach. The room was spacious and comfortable. The hotel didn’t save on coffee/tea bar. The location is great with a nice view to Zoravor Surp Astvatsatsin Church.
I came to Yerevan with friends and was lucky enough to stay at this hotel. It's a 4-star hotel, very grand and high-quality, with complete facilities, including a gym. The location is extremely convenient, right next to Republic Square. The breakfast was also great. I loved it! 💕
I’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
Disadvantages: The price of the local hotel may be high. It is a very ordinary hotel. The room becomes smaller after adding a bed. There is no sofa as shown in the picture. It is difficult to open two suitcases.
Advantages: It is convenient to go out. The landmark is a few minutes away. There is a girl at the front desk who tries to communicate with you in simple Chinese she learned by herself. She is sincere and gentle. 90% of the high score of this hotel is because of her sincerity. Thank you.
Great hotel and location..biggest room I ever stayed in Yerevan.. Very comfy bed and spacious bathroom
Didn't try breakfast.. Overall great all, only area of improvement would be the noisy air conditioning but winter is coming anyway
Overall, the hotel did not live up to expectations.
The hotel is located in the very center. Very nice hall, everything is clean and very stylish. The territory is looked after very well, in the evening they clean the pool area, vacuum, etc. Breakfasts are a solid 5!
The room itself is already quite tired. The window in our room overlooked the wall of another building, which you can almost reach with your hand. But the bed linen is good. The pillows and mattress are comfortable.
As for the recreation area with the pool. We were very surprised that they did not let us in with berries! We had raspberries and blackberries with us. They said that you can't bring your own food, only order something in their restaurant. But they don't have berries! Of course, we didn't understand this, but they took the berries from us. Also, there are a lot of people in the pool, because you can come ”from the street” and buy a ticket to the pool. In general, for this price you can find a better option. We will definitely not go there a second time.
Great
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9.3/10
Great
EElizabethI’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
GGuest UserIt was the most comfortable hotel I stayed in Yerevan
1-Clean, hygienic, especially the bed
2-The front desk lady is super beautiful and the service is very meticulous
The boys on duty at night are also very good, help to call the car to the airport, because I am afraid that it is not safe to go out late at night, and send me out and send me to the car.
3- Order in the room, delivery speed is fast, and the price is a bit cheaper than the outside
4-The location is very good, in the community, quiet, 200 meters away from the underground passage is a medium-sized supermarket~ convenient
5- Convenient transportation, walking distance to all major attractions in the city
6- No check-in time, luggage storage is provided, the luggage will help to send to the room when the time is up
7-Breakfast time is longer, 8:00 to noon, more humane
GGuest UserUnlike the photos, I stayed in an old annex.
The interior was renovated and beautiful, but the room smelled a bit moldy. The walls were thinner than in a typical hotel, so outside noise was audible.
The shower temperature, water flow, and drainage were fine.
A refrigerator, kettle, towels, and slippers were provided.
A TV, hair dryer, and mineral water were not.
I think you can borrow a hair dryer, but I didn't use it because it was too much trouble.
The Wi-Fi was reasonably fast.
The front desk staff was a bit cold, though.
However, I had no issues during my stay.
GGuest UserThe hotel is very conveniently located near the Republic Square, and is within walking distance to the Grand Staircase and the Opera House. There are many restaurants near the hotel, so it's great for eating and shopping. I stayed for three nights and the soundproofing was pretty good. I slept very comfortably, but there was no kettle, which was a bit of a pity.
OOlgaArrived at 3 am. They put me in a room where someone was sleeping 😀 . About 30 minutes later they gave me a room. Everything is clean. No extra smells. The guys at the reception during the day are adequate. I wrote everything in advance, it is unpleasant to wait so much at night (for this I took off 1 star). In the room there is a minibar, tea and coffee, a kettle. A robe. In my room for two there was 1 tiny shampoo, 1 tiny shower gel and soap, a toothbrush. A room for two! It was possible to put this for two at least. Total: it takes about 25 minutes to get there by taxi for 1600 money. The bus is 2 km from the hotel. It is not the center. In general, I liked the hotel, good attitude, clean, large rooms. I recommend it. There is also breakfast, I did not try it. Oh! There is a terrace on the 7th floor, a gym.
GGuest UserThe hotel is very conveniently located in the city center! Modest breakfast, but you won't go hungry.
Very nice and sweet girls at the reception, they will help you with everything they can!
Minus - there is no soundproofing, very thin doors. Everything that happens on the stairs and at the reception is heard as if you were in your room, so I couldn't get enough sleep after the road.
Had to use earplugs.
OOMGitsJassyThis is my second review for this hotel, first one is that they send us to other hotel, but after returning here the next day almost everything was fine, room was super pretty, had a small balcony and a window, small kitchen even microwave, it was new and clean, shower was fine, staff was friendly, manager treated us with wine and fruits. Only minus was the poor breakfast that we were unable to digest first 2 days then didn't eat at all and that during one week stay they never changed our bedsheets...overall experience was good, thanks for your effort and please improve we will come again.
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