I really like this old hotel, the perfect location, the Buddha and the warm service, the Mexican service is really very good. The executive floor is set, and those snacks and coffee breakfast are free. The service is really great, people can't help but tip more.
The facilities are very new, the transportation is convenient, and it is very close to the city center. There is a large supermarket Wal-Mart 500 meters walk, which has everything inside. And the front desk service is warm and generous, and there is free hot water at the front desk.
Great stay, modern rooms. Breakfast is rich, very good experience, that is, the check-in time is too short, not strolling nearby, staying in the early morning, going out early in the morning, a little hurry.
There is no elevator on the 2nd floor of the hotel, and I climbed up the 2nd floor with my luggage. The room type is better. There is a small courtyard with an open-air jacuzzi. The hotel is more user-friendly. The air conditioner is turned on before check-in. The front desk does not seem to be 24 hours. An employee can't find it before and after check-out at 6:30 in the morning. The breakfast is also 8 o'clock late.
Beautiful, charming hotel, a bit dated. Large rooms, good restaurants, and good room service. Underground parking with no elevator and a bad sewer smell.
The hotel is very new and is the best hotel for the entire trip. The breakfast is good, the front desk is very good, the room is better than expected, the soundproofing is very good, it is 2km away from the historical center, parking is free, there is a swimming pool on the roof, and the view is very good; the only drawback is that the toilet is designed a bit high, and a person with a height of 160 can only tiptoe 😅
Местоположение отличное. Чисто. Предоставляют место на стоянке. Мини кафешка, где можно выпить кофе. Очень внимательный персонал.
Номер маленький и скромный. Но чисто. Фен был. Утюг принесли.
Из минусов, нет холодильника в номере и нет лифта.
Betten waren bequem, das Zimmer ausreichend groß. Lage ist super - nicht zu weit von der Altstadt entfernt.
Leider haben wir für 2 Personen nur ein großes Handtuch und ein kleines Handtuch bekommen, Handtücher für den Pool waren auch keine vorhanden.
Die Dusche hatte wenig Druck, auch die Löcher der Duschbrause waren wohl teilweise verstopft.
Clean, comfortable, and perfectly located. The hotel was spotless, the staff was friendly and helpful, and the location couldn’t be better, close to everything I wanted to see and do. Despite being so central, it was surprisingly quiet, which made it easy to relax. Would definitely stay here again.
Our experience was very pleasant, staff was always very careful and willing to support us in everything necessary, the location although not next to the center is very convenient and around is very quiet
Very Good
101 avaliações
8.7/10
Preço a partir de
TRY 3.603
por noite
Verificar disponibilidade
Veja todos os hotéis com Wifi em Yucatan
Explore avaliações de hóspedes de hotéis em Yucatan
Ver tudo
8.6/10
Very Good
XXiqueermamaI really like this old hotel, the perfect location, the Buddha and the warm service, the Mexican service is really very good. The executive floor is set, and those snacks and coffee breakfast are free. The service is really great, people can't help but tip more.
NNikkilaoshiService was great we arrived almost 8pm. Be aware we did not stay at the address listed but there are 3 properties 2 mins walking to each other. We arrived at the address and there was a sign with a number to call or contact on WhatsApp. They answered quickly and came to get us and our luggage to checkin at the main building then led us to the other (3rd location). Our room room was small but clean. The pool in our building was the biggest but there was leaves inside looked unmaintained but not gross…fairly clean. There was a little “kitchen” with a fridge and microwave and coffee maker which looked like it hasn’t been used in a long time before getting to the pool…there were 2 sets of chairs at the pool. Now at the main building the complimentary continental breakfast was fruit, yogurt, granola, and coffee. The optional buffet was 190 pesos and WELL worth it many options and delicious. The main building pol was very cute and we loved the complimentary “steam bath” which is a steam room with shower heads…need to let them know 10 mins before to preheat it. They also helped arrange our excursion to cenotes which was cheaper than we saw elsewhere. We communicated thru WhatsApp no complaints I’d stay here again….we struggled with hot water often it was lukewarm but apparently that’s a thing in this area. It’s close enough to the popular area called “centro” about a 25 min walk and 10 mins to the US consulate
GGuest UserNot far from the Chichen Itza Pyramid Scenic Area, the hotel has a car to and from, and the driver is very friendly, and also drives us to the authentic restaurant in the town for dinner, no extra charges or tipping.
Hotel facilities are good, there is a large pool.
Breakfast is in the front yard of the hotel, not a buffet, but it is delicious and full. But give a tip.
The restaurant dinner is not bad, Mexican food is not expensive.
GGuest UserHorrible service! They first gave us to a room which was fine upon entering but then we saw people’s clothes and shoes. We went back to reception. She said that her colleague made mistake and gave our room away to someone else without putting in the system. She gave us another room which was smelly like hell! I asked her to change or refund. She said its the only room left and she knows its smelly and she was sorry but she couldn’t do anything. She could only put us to another room the next day. She also refused to compensate. It was midnight. We had no local sim card so had no choice but to stay. At night there was lots of noise from boiler/machine so we couldn’t sleep. It ruined our holiday. They changed us to a different room next day but refused to compensate. We had to suffer at our own cost! The location is god and the room after changed was fine. But they made us suffer for their mistake yet refused to compensate! Such a shame for a hotel to behave like this! So if you don’t want surprise or ruin your holiday, try to avoid this hotel!
GGuest UserGood location. It gets noisy in the morning - the road is nearby.
Bad location of the air conditioner - it blows directly on the bed, at night it needs to be set to minimum, otherwise it will blow.
The hotel has its own parking, a big plus.
Cons: the room could not be locked from the outside, the lock did not work; it needs to be repaired
GGuest UserAmazing stay – Highly recommended!
This hotel was absolutely wonderful. The views from inside were stunning, and the staff were incredibly kind and helpful. When they found out it was my first time visiting Mexico, they brought out a map of the city and went above and beyond by marking all the key spots — including what to see, opening hours, entrance fees, and how to get there.
They also recommended several authentic Mexican restaurants to try, giving me plenty of great options. On top of that, they provided detailed advice on how to travel around the area — including transportation tips and fair prices — which really helped me feel safe and confident exploring.
Their hospitality completely changed my perception of Mexico and made me feel very welcome. If I ever return to Valladolid, no matter how many times, I’ll definitely stay here again!
GGuest UserOverall is impressive. Friendly and helpful staffs. I love the ice machine so much, especially, when you are in a super hot day. There are a lot of parking spaces. There is a construction during our stay but that was not a problem at all.
PPinkShoshannaThe staff has been super helpful in accommodating our requests when we asked to change the rooms and more towels. They also recommended places to visit nearby. The location is very busy: in front of the ado station you have the option to jump directly in a bus but the neighbourhood is of course what it is around a station. Very close to the market, you need to walk 20’ to the central square to find the pretty part of merida. Clean was clean, but the amenities have to be reviewed: no mirror in the room, very small sink, the window in the bathroom couldn’t be closed and there was no hairdryer.
GGuest UserWhat a great little capsul hostel. It’s a little way from the main areas in Merida, but only a 10-15 min walk, so fine overall. The place it spotlessly clean. You get towel and bedding. The doors in the capsule lock which is great for a sense of security and they are very private. The aircon can be a bit aggressive so ask for a blanket which they have. I don’t have the waffles in the end, but I smashed the free coffee and tea ! Staff were soo very welcoming and kind to me. I would highly recommend this accommodation either for a short or long stay. Get it booked !
Para reservar um hotel na Trip.com, basta inserir seu destino, as datas da viagem e o número de hóspedes no campo de pesquisa. Em seguida, navegue pelos hotéis disponíveis e selecione o de sua preferência. Siga as instruções para inserir as informações de pagamento e concluir a reserva.
Como encontrar hotéis baratos na Trip.com?
Há várias formas de descobrir hotéis acessíveis na Trip.com. Você pode restringir os resultados da pesquisa filtrando os hotéis conforme a faixa de preço da sua preferência ou classificar os resultados por preço para ver primeiro as opções mais em conta.
Onde posso encontrar as ofertas de hotéis da Trip.com?
O Trip.com oferece uma seleção diversificada de ofertas e promoções de hotéis diariamente, durante todo o ano. Você pode encontrar facilmente essas ofertas especiais em nossa página de ofertas. Além disso, se você for membro do nosso programa de fidelidade, poderá fazer login em sua conta e encontrar tarifas com descontos exclusivos nas páginas da lista de hotéis.
Como conseguir hotel gastando menos?
Às vezes, reservar hotéis no meio da semana é mais barato, mas também depende da estação do ano.
Quantos hotéis estão disponíveis na Trip.com?
Na Trip.com, você pode encontrar mais de 1,5 milhão de hotéis em mais de 230 países ou regiões. Ainda não decidiu qual hotel reservar? Navegue pelo nosso site e encontre sua acomodação ideal!
Posso cancelar ou alterar minhas reservas de hotel na Trip.com?
Depende da política do hotel e da data do cancelamento. Verifique a seção de políticas nas páginas dos hotéis listados. Para cancelar ou alterar suas reservas, faça login na sua conta Trip.com, clique em "Minhas reservas" e siga as instruções.
Como posso entrar em contato com o atendimento ao cliente Trip.com?
O atendimento ao cliente Trip.com funciona todos os dias. Acesse o atendimento ao cliente no site ou app Trip.com e envie sua solicitação. Você também pode entrar em contato por telefone ou chat, dependendo da sua localização.