Sadly, I wasn't impressed with the level of cleanliness in the single room but the double room & bathroom were much. The view of the harbour from the room was outstanding. Lots of activities and Christmas parties taking place.
Overall, the experience was excellent, and the hotel maintained high standards across most areas. The rooms were comfortable, clean, and well-maintained, and the staff were courteous and professional throughout the stay. The location was convenient, and the general atmosphere of the hotel was pleasant and welcoming. However, the room service could be improved, as it did not meet the same level of quality as the other services provided.
We actually liked the hotel, because reception lady was friendly and helpful, room was alright and clean, beds and linen were nice, we also had a big shower, wardrobe and huge mirror, there was a tiny lift available. Heating was helpful. Only one problem we had, was with the door, which was hard to open and close. Otherwise, It’s a good value for money and we would definitely return.
Disappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
good experience, staff are nice, close to the shopping outlet. but I would avoid the parking cause when I come back the other day, there is milk on the window, not sure if they are from the above
Mais UMA vez, o pequeno hotel sentiu o clima Da equipe desde a inscrição do alojamento até a saída sob a gestão de funcionários Da equipe.O restaurante TEM Menos escolhas Na cidade. O pequeno-almoço do hotel é Mais adequado para a China do que o jantar, MAS tentar fazer o que não é por isso.
This is an excellent hotel, with good facilities, lovely central courtyard, plenty of free parking, and very friendly staff. With Chatham and the Dockyard nearby, the location is excellent.
Not certain which category to put this hotel in! It's not luxury but better than budget. The rooms are a little dated and the TVs need upgrading. The shower, again, a little dated.
We booked a room for three as our adult son has learning disabilities. He was delighted to find he had a separate bedroom with his own, small TV.
The rooms were clean, the hotel tidy, and a very good breakfast was included in the price. Overall, good value for money.
A great find. The Rooms, the food and staff were excellent. Great for pets. Close to the shuttle port. We will stay here again. Only point I could make is that they need a better area for breakfast when travelling with a dog. The low tables with settees are not ideal for eating from.
Hotel encantador que preenche todos os requisitos, realmente recomendo para quem procura uma ótima estadia com todas as comodidades
Muito bom
40 avaliações
8,9/10
Preço a partir de
THB 3.326
por noite
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8.0/10
Very Good
GGuest UserStayed in Room 265 near the elevator area and unfortunately the noise insulation was very poor. The fire door beside the lift slammed loudly throughout the night whenever guests passed by, making it almost impossible to sleep. The hotel should really install soft-closing hinges to reduce the noise for nearby rooms.
GGuest UserWe had a super trip to the hotel as a couple + a dog. We used the hotel as a base while exploring Kent, and it was perfectly located for that.
The rooms were indeed a bit dated, but this is a non issue for us. Large parking lot on site. The rooms were clean, well equipped and comfortable. The hotel breakfast was good (though coffee could be better), staff was super friendly, and the wellness (gym, spa) facilities were a great bonus. We will for sure stay again if we are in the area.
GGuest UserGood clean hotel in good location. Nice bar area. Hotel has pool with jacuzzi,steam room and sauna which could do with a bit of a refurb. Decent Gym. Overall a good hotel
GGuest UserIt's been quite a while since i last stayed at the Kings Arms... and this trip reminded me why!
There is very little choice of Hotels in the area, and Kings Arms is centrally located in Westerham with many decent Pubs and Restaurants in close proximity.
The Hotel had undergone a lot of fairly recent External Renovation and looks amazing from the outside... maybe one day they can progress to modernising the interior.
Bar Area and Restaurant areas are absolutely fine, and you cannot fault the friendliness and helpfulness of the Staff.
However, the journey upstairs with the threadbare carpet kinda lets you know what is instore for you inside the room.
On this most recent stay, the room itself was HUGE! I booked a deluxe Double. Massive Bed, and ample furniture.
Carpet threadbare in places and the Central Heating Radiator didn't work. A small Electric heater had been placed in the room, but due to the enormity of the size, it was inadequate to produce any real warmth in the room. Poor quality lighting.. but i thinks that made me by design!
The Bathroom was equally large, but similar to the room (and others i've stayed in previous) i suspect maybe the 1980's was the last time it had a facelift. It was adequate to take a wee, and clean my teeth.. but i could only imagine my wife's reaction to the sheer thought of taking a Bath in there!
It's such a shame really... perfect location to stay for either Business while working at Biggin Hill Airport, or for a weekend getaway with the wife.
However, if the latter... i would seriously advise to take a look across the road. You'll have a much happier wife!!
This could be an amazing hotel - but it sure does need a lot of work on the inside.
AAkki_M13Overall the hotel was pretty decent. Good location and great views fron the room. But you know the building is a but old one some dont expect 5star model. You want some thing vintage and good you are in the right place. I loved it . And the staff was so lovely and friendly. I will suggest this one.
AAlmira KultayevaWe had a very pleasant stay at the hotel. The staff were extremely polite, friendly, and always willing to help whenever we needed assistance. The room was clean, comfortable, and well-maintained. Although it was a standard room, it had everything we needed for a comfortable stay. Overall, we were very satisfied with our experience and would happily stay here again. Thank you to the entire team for their excellent service!
GGuest UserIt’s in a great location for all you want in a town. It has a cool vibe & a nice buzz.
I was welcomed warmly, but disappointed to discover at check-in my room was on the 5th floor & no lift! A disability prevents me from doing many stairs. I was offered an upgrade for an extra £20, so I paid. (In hindsight feel this is a common practice & felt a bit conned). I then found out I still had 2 flights of stairs to the first floor!! 😩
The room was spacious & tastefully decorated as you will see by the photos. A spare bed in the room, great for families. Nice coffee & tea facilities.
I found the room very cold, so told a member of staff & asked if the heating was coming on or what could they do, I never heard from anyone in response, so was very cold in the evening.
If you don’t like to be cold & lots of stairs are a problem don’t book.
If those are not a problem then it’s a characterful hotel, with a great restaurant. Just avoid being talked into an upgrade!!!
GGuest UserPerfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
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