Hotéis com bar em Kent, United Kingdom

The Grand Burstin hotel is located very near every ware I wanted to go to. The Staff are very nice and friendly plus helpful. The amenities are on going day and night l love a cabaret At the end of the day

I stayed for one night while attending a friend’s baby shower nearby. The hotel was exactly what I needed – clean, comfortable, and in a convenient location. The staff were very friendly, helpful, and welcoming throughout my stay. Check-in was easy, and I felt well looked after. Although my stay was short, I had a pleasant experience and would happily stay here again in the future. Thank you for the great hospitality.

I really had a pleasant stay. Everything about the hotel was relaxing and although I didn’t sleep well (due to being in a different bed to my own) there was nothing I could complain about. Staff were great, breakfast was ok (selection of cooked breakfast, pastries, toast,cereals & fruit) and you’re greeted with that famous cookie! :)

The room was bigger than expected and had a patio to sit out on, the bed was comfy and everything is situated a short walk from the mews rooms. I did notice the bathroom was a bit dirty and the hot water for the shower went completely this morning. The maintenance man had to come out and fix the boiler to rectify the issue. The location is absolutely stunning and the gardens are well kept. It is really a beautiful part of the UK and the main manor building is lovely. The gardenia restaurant is closed a few days of the week for dinner and also breakfast which I didn’t think was ideal. So we had to go outside to eat dinner as the spa restaurant wasn’t really what I was looking for, for a nice evening meal. For breakfast we had to go to the sage spa restaurant which had a very limited selection of food. There were about 6 dishes to choose from, they said The chef doesn’t cook scrambled egg which is a breakfast essential so I basically had to have a plate of toast. As there was nothing that I wanted on the menu and I was told the smoothie machine was broken so I couldn’t even opt for that instead. This happened straight after the hot water had gone so was a bit of a dampener. I came to the hotel a few years ago when you didn’t have to pay for the spa access but now you do which is a bit annoying. Especially as you can only visit during breakfast or dinner hours even with the £20 surcharge. So then you have to either eat very late at night or have a late lunch otherwise the £20 won’t be well spent and you’d have to leave the spa after an hour

The hotel bed not very comfortable and old. The breakfast was awful. The bathroom caddy poor.

Great value for money. Used the hotel for a quick stop over before onward travel. Large room, a little old fashioned but not a problem at the price we paid, to be expected. Everything in the room that was needed and very clean. No lift to second floor so a little difficult with heavy luggage but we managed. Would stay again if in same situation.

My wife and I stayed for three nights to celebrate our anniversary. Our stay was exceptional and especially all the staff who couldn't do enough for us and with a smile and good humour. The service was spot on as was the food in the restaurant, we ate there on all three nights and enjoyed top cuisine, wines and beers. A special touch was the 'Happy Anniversary' slate with a couple of coconut ice sweets! The breakfasts were beautifully presented and cooked to perfection, although we found the bacon just slightly tough but totally edible. Superb poached eggs! As a comment fresh fish would have been a nice addition at breakfast although smoked salmon was available. The bed was very comfortable and the room spotless and with most of the facilities one would expect. It would have been helpful to have a non-slip mat for the bath as well as a grab handle for safety. Also soap dispensers next the shower would have been helpful. As the summer is extremely hot (2026) air conditioning was very welcome! The spa facilities were lovely too!

The room had a strong and unpleasant smell, particularly from the carpet. I also believe the room had not been cleaned properly. When I mentioned the smell to reception, they provided a room freshener, which I sprayed on the carpet, and the smell improved significantly. The bathroom lighting was inadequate, with only the mirror light working. In addition, there was no hot water, only cold water, which was very inconvenient. The bed and mattress were of very poor quality and uncomfortable, making it difficult to get a good night's sleep. On a positive note, the reception staff were friendly and helpful. However, the cleaning and maintenance teams could do a much better job. Basic checks should be carried out before renting out a room, including ensuring there are no unpleasant smells, the hot and cold water are working properly, the lighting is functional, and the bed and mattress are in good condition. Overall, there is room for significant improvement in housekeeping and maintenance standards.

Perfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..

Hotel is conveniently located by the M2 motorway, close to the town of Gravesend. Hotel staff were polite and helpful and the cleanliness of the hotel throughout was acceptable. Room was cozy, soft bedding and plenty of tea/coffee making facilities. Bathroom was small but well equipped, decent water pressure and temperature. Restaurant attached is nice affordable and fast service.