A localização é realmente excelente. Fica a um minuto a pé do ponto de ônibus ADO e a três minutos do Walmart. A cozinha é totalmente equipada, então pude comprar mantimentos e cozinhar, o que me economizou bastante dinheiro. Eu estava preocupado com a pressão da água depois de ler muitas avaliações, mas não era tão ruim. Eles limpam e lavam a louça diariamente, então acho que este é o lugar perfeito para estadias de longa duração. Com certeza voltaria.
Hotel próximo a Downtown Cancun,Cancún25% dos visitantes escolhem essa área
MMelInChina2023.07.10
O hotel está em uma boa área, perto de vários restaurantes, informações turísticas e mercados com comida de rua. A área parecia muito segura para caminhar sozinha à noite.
A piscina do hotel foi incrível! Muitos lugares sentados e grandes o suficiente para que nunca parecesse lotado.
O quarto estava limpo e espaçoso.
A equipe foi muito simpática e hospitaleira.
O café da manhã era delicioso, com uma quantidade razoável de variedade e mudava diariamente. Então você pode tentar coisas diferentes nos dias.
Hotel próximo a Zona Hotelera,Benito Juarez50% dos visitantes escolhem essa área
KKaren Elizabeth Biow2025.08.21
This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.
Great hotel just off the main street and a short 5 minute walk to the beach. Nice rooms, very friendly staff andca great rooftop pool. I can only recommend!
La habitación era bastante grande, contaba con un salón con sofá, la habitación que era independiente del salón y el baño que era bastante espacioso. Holbox no es un pueblo muy grande por lo que, estas cerca de todo en este hotel, pero no estas dentro de la zona de bares, restaurantes y a unos 5 minutos andando de la playa. De noche se me hizo un poco oscuro el camino al volver al hotel. Asi que bueno, si buscas tranquilidad y comodidad a buen precio, esta bastante bien.
The location is great. The parking lot is just opposite the hotel. The room is a 2-minute walk from the beach. The beach is wide and there are few tourists. I saw the most beautiful sunrise. The large balcony is surrounded by green plants and is very suitable for sunbathing. It is quieter than other hotels at night. The double shower can take a shower at the same time. The hotel thoughtfully prepared three large bottles of drinking purified water and a woven bag for going out... I like Tulum starting from the hotel.
Perto do mar em Tulum, este apartamento fica a apenas 10 minutos de carro de Parque Xel-Há e de Praia Akumal. Este apartamento fica a 18,6 km de Ruínas Maias de Tulum e a 25,2 km de Playa Paraíso.
Aproveite a conveniência de comodidades, como Wi-Fi de cortesia e sala de estar comum.
As comodidades presentes incluem armazenamento para bagagem e um refrigerador em uma área comum. Estacionamento grátis sem manobrista está disponível no local.
Este apartamento deixará você confortável. A propriedade oferece Wi-Fi de cortesia para navegar na web. O banheiro tem chuveiros. As comodidades incluem cofre e ventilador de teto.
Hotel próximo a Zona Hotelera,Cancún50% dos visitantes escolhem essa área
LLuci.Luxy2025.01.05
Esta foi a nossa terceira vez aqui (por causa da jacuzzi no quarto). Infelizmente, também foi a nossa última visita. Pagamos pelo quarto com jacuzzi. O ar condicionado do quarto estava quebrado, não conseguíamos desligá-lo e estava congelante lá dentro. Perguntamos se eles poderiam desligá-lo. Eles enviaram alguém para consertá-lo. Esperamos na frente do quarto por algum tempo. Eles o desligaram, mas o ar congelante ainda estava fluindo e eles nos disseram que É ASSIM QUE NÃO PODEMOS DESLIGAR... ok? Pedimos outro quarto. Mudamos de quarto e descobrimos que a jacuzzi não estava funcionando 😂 a força dos jatos era como quando você abre uma torneira. Não conseguíamos nem sentir. O nível da água estava baixando rapidamente, então tivemos que encher a jacuzzi algumas vezes em uma noite. No dia seguinte, pedimos para consertá-lo ou trocar de quarto, eles enviaram alguém novamente para consertá-lo. Esperamos algum tempo em frente ao nosso quarto, pois não queríamos deixar nossas coisas sem supervisão (provavelmente em torno de 1 hora), eles ainda estavam consertando e já tínhamos o suficiente, então fomos para a piscina. Eles ”consertaram” em algumas horas e adivinhem. Era a mesma coisa 😂🤌 Levei a gerente até o quarto e mostrei a ela a ”potência” dos jatos e ela me disse que estava funcionando. Eu disse a ela que vejo que está funcionando, mas não tem energia e que isso não é jacuzzi, é uma banheira com torneiras abertas. Ela disse que isso é o melhor que eles poderiam fazer. Eu disse a ela que estive no hotel antes e sei como o jacuzzi deve funcionar e isso não está funcionando e eu gostaria de outro quarto com todas as comodidades funcionando. Ela me disse que não há mais quartos disponíveis em nossa categoria 😂 apenas o ona com o AC quebrado. ... Achei que o site deles faria algum esforço para resolver isso ou oferecer algo... algum gesto de desculpas... mas nada. Eles nos deixaram em um quarto com a jacuzzi quebrada e eu expliquei várias vezes que reservei o quarto apenas por causa da jacuzzi. Eles pediram desculpas e foram embora. Fiquei muito decepcionado e nunca mais voltarei. Adorei o hotel nas duas primeiras vezes, mas está piorando. É por isso que tem 3 estrelas no Google, no Booking e em todos os outros lugares. Não vá lá se não quiser ficar nervoso.
Que hotel maravilhoso! Gostei muito da minha estadia ☺️. Os funcionários e as instalações eram ótimos!
Muito bom
116 avaliações
8,0/10
Preço a partir de
R$ 153
por noite
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7.3/10
SSongxiangruiruiMy favorite hotel!
I also held my wedding here
The hotel is beautiful, and there are two museums that are also beautiful in the same style.
If you also like the original ecology, don’t hesitate to order directly
The scenery is incomparably beautiful, be sure to choose a sea view room
This is a hotel you must visit in your life!
VVerified MemberThe strength of this hotel is the great built-in spa within the hotel property!
Stay here if you want to enjoy a beautiful spa experience only steps away from your hotel room.
Don’t stay here is you expect to be close to downtown. It’s at least a twenty minute walk to downtown, including if you just need a quick drink from a convenience store, and having to take a taxi each time quickly adds up! Don’t even think about walking to and from the hotel after sunset as the mosquitoes will eat you very quickly (you won’t even make it half way). Hence, I sort of wished I picked any hotel closer to downtown as I believe their premium is worth it just on this fact alone.
Don’t stay here if you want variety with the included breakfast. The complimentary breakfast will have you searching for the rooftop entrance across the street, climb the stairs to be presented three preset breakfast options; omelette or scrambled eggs with either cheese or ham or pancakes. Granted, a bit of fruits and yogurt is included along with the eggs, but it’s pretty basic. Though I’m not complaining when you get to have freshly prepared breakfast on the rooftop overlooking the Holbox white beach! Just don’t expect much nor to have a variety of options. But it will get the job done! Breakfast was 8:30-10:30am and we hung around past that to enjoy coffee on the rooftop WIFI.
Don’t stay here if you are expecting a good pool experience. The two small pools on the property aren’t running all the time so it doesn’t look appealing to get into.
Don’t stay here if you are expecting a view from your hotel room. You won’t see any bit of the ocean - just the hotels in front and behind this hotel.
We upgraded from the Double Room to the King suite and really glad we did because we got a nice balcony and comfortable bed with plenty of different pillow options. We also looked into upgrading to the King suite with bathtub option but glad we didn’t opt for it as the bathtub didn’t look appealing and just took up all the living room space. We wish the rooms were a bit more spacious, with perhaps some living room furniture, otherwise you just get a basic bed with nightstands, TV with basic cable and basic bathroom. The water pressure was good and quickly warmed up. The room AC was great and didn’t need to be run long. The issue mainly was the poor insulating as we heard out downstairs neighbours and likely would have heard whoever was across from us if there was anyone. There was no safe or iron in the room unfortunately.
If beach clubs are your thing, there are three decent options very close by. We checked out “HAU” beach club directly across from this hotel. This beach club didn’t have a minimum, had a generous happy hour (4-7pm), but unfortunately we got diarrhea after their mojitos. Although they were delicious mojitos so it’s hard to regret it.
I primarily booked this place to get a great spa experience and they exceeded my expectations. Thus, based on this experience, this hotel deserves nothing less than five stars.
I also can’t forget to mention the hotel staff were incredibly helpful during our stay. Shoutout to all the concierges and especially including Mateo, Almira and Marianna in the reservations department!
SSS72I found this property Ujo have good reviews on Trip.con and wanted to give it a try. I preferred apartment style stays cos the convenience of having a kitchen allows flexibility for diet-restricted people.
The place looked modern and clean. Pretty spacious and functional. Has a balcony with a (not so grande, lol) view of the neighborhood. It was so hot outside even in November, like a sauna, so we didn’t spend anytime on the balcony and kept windows and doors shut to prevent heat and bugs.
The AC and two ceiling fans in our room helped greatly for temperature control, making our stay comfortable. Note: the AC only works when you use the key card in the room — inserting it in the power slot and then AC can be turned on. Without a note about it, I thought the AC was not working. But glad the lady there helped to call and figure it out. Simple as that.
The bathroom is interesting. It’s mostly good, got a ceiling shower and worked well. They provided organic wash, shampoo, and conditioner. The only part that didn’t make too much sense is the short half wall that is functioning as a divider between the shower part and the dry part of the bathroom. Water would easily splash out — it felt like it was designed for shorter users and didn’t account for a lot of tourists that are tall. Perhaps add a good old shower curtain? Mostly for the property’s own benefit of not getting the floor wet where it shouldn’t be.
I sent a request when I booked the room for the hosts to spray bug sprays in the room prior to my arrival. They quickly acknowledged that after my booking and did that before I checked in. Much appreciation.
When we checked out, we left our luggage to the host for a few hours. They are very helpful to put them away.
Also this place has bike rentals on site for a good price compared to what we saw outside of the property.
Finally, let’s talk about the overall area. We chose it also because it’s close location to ADO bus station as we came from Cancun via bus. We don’t have any interest in the crazy taxi prices and want to walk as much as we can. So this walkable property (less than 10minutes from Tulum ADO bus station) worked. I also chose it because it’s not on the Main Street where I looked at a lot of properties and found noise complaints. I cannot handle noise past 10pm. I need my rest. So overall, Ujo was quiet in itself, no really close-by clubs, no rooftop parties, and other visitors seemed respectful and not loud after 10pm. BUT, here is the reality, this is a town with many stray animals. And they sleep during the heated day time, and get active at night. So there were barking and meowing for sure that can pierce thru. As well as some traffic sound and remote club noises. Don’t expect 100% tranquility. I am fairly picky about noise but I would say given the town’s reality, this is a very decent spot. I was able to sleep thru the nights without much issue.
Overall the stay met the score it had on Trip.com (9.6/10) when I was booking. If I visit Tulum again, or if someone asked for a recommendation, I would stay/recommend this place.
GGuest UserWe absolutely loved this hotel. It is now our go to Cancun hotel every time we visit. From the moment we arrived we were given the warmest welcome. The location was perfect for us, just two minutes from the water. The beds are unbelievably comfortable and we loved having fresh water, towels and daily cleaning, plus fresh beach towels every day. It is so worth the money. Alejandro who welcomed us in the lobby was an absolute sweetheart, as were all of the staff. Truly a wonderful stay.
GGuest UserMy wife and I had an unforgettable and wonderful experience at NYX Hotel. The hotel's warm and hospitable experience made me extremely excited. Every delicious meal leaves me at a loss as to what to choose. The restaurant works very late every day, allowing guests to have a meal at any time. It is particularly worth mentioning that the front desk staff, Aejandro and Olivcr, helped me with everything. You know, I don't speak English, let alone Spanish. When there was a problem with the one-day tour I booked with the travel agency, Aejandro made many calls for me and helped me solve the problem. I want to thank these two handsome Mexican lads! Next time I come, I will still choose NYX!
HHajiyev ToghrulWhen i booked this hotel, just look photos and price. I think like this expensive hotel must be excellent. But...
1. This is like 3 stars hotel.
2. Personals very bad. If you didn't pay them, nobody served for you. Just one time they can give you juice or something. Second time you need wait 20 minutes
3. I booked room for 2 people. But inside everything for one. Need ask many time for bring one more soap, or shampoo. And surely need pay....
4. No any amenities. Just pool and restaurants.
5. Normally if you pay this money in Dubai or Turkey, you can see whats the 5 stars. He you can't see any stars.
6. I think have just one reason for like this high price. It's a erotic show. Name is erotic. Nothing more. Just name:):):):)
So, if you have money, and want to rest. Didn't go this hotel. I booked it for 5 days. But stay there just 1 night.
MM495523****This might just be the best hotel I've ever stayed at! The rooms are spacious and comfortable, and they're cleaned daily, so it's always spotless. It's an all-inclusive resort, meaning all food and drinks are covered – and they're all high-quality too. I highly recommend the beachfront restaurant; just remember to make a reservation for the evening. The atmosphere is incredible, and watching the sunset with the sea breeze is pure bliss. The hotel has its own private beach with soft, fine sand, right outside your door. There's also a swimming pool and hot springs. It's connected to other hotels as well, so you can share some of their restaurants and pool facilities. Plus, there's a free show in the auditorium every night at 8:30 PM. All in all, it's incredible value for money. Highly recommended!
LLihuiI stayed here for 3 nights in June. The sea was full of weeds, probably because of the rainy season, so I couldn't go in, but there weren't too many people and I was able to relax by the pool. It's also close to Quinta Avenida, so you can enjoy a stroll around the town in between your hotel life. There are buffets, 3 dinner restaurants, a cafe and a pool bar, and activities such as morning yoga and shows, so I had a lot to enjoy. I booked an ocean view room, but I could barely see the sea, so if you want to see the sea from your room, it might be better to book a seafront room.
XXindongyongyuanzaoyuxingdong1. The hotel's location is great, with bus lines R1 and R2 right outside, which is very convenient.
2. The room I booked was a bit noisy, facing the street, so you could hear cars passing by, but it was still tolerable and acceptable.
3. Breakfast was decent. They said bottled water would be provided, but there wasn't any in the room when I checked in. After calling, it took quite a while for it to be delivered. The next day, after the room was cleaned, there still wasn't any, and I had to ask for it. I'm not sure why.
4. The hotel's private beach is quite nice, and the environment is lovely.
GGuest UserThe hotel is a banger for value. It is not a four star hotel - yes the floor may not be the most comfortable, but it has ALL the amenities you will need. The staff was helpful. I thoroughly enjoyed staying there at a very affordable price. 10/10
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