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Elements Tulum Boutique Hotel
4.4/5111 avaliações
This has to be the worst experience I have had the displeasure of experiencing. Please read carefully before yoh decide to book this hotel. Upon checking in (1/11/23) you are asked to leave a deposit for incidentals. We booked 2 rooms so 2 deposits. At first when you enter, the room is clean and welcoming but it simply doesn't function. The remote control had the room number taped to it, the back of the remote that covers the battery kept falling off and there was evidence that a piece of tape was used to hold the back in place. Inside the room there was no furniture to place your folded clothes. Only hangers. We woke up the next morning wanting to iron our blouses to hang them only to realize that there was no iron or ironing board in any of the rooms, as a matter of fact we were told that we would have to go downstairs and request an iron and board at the front desk. There were no phones, radios, clocks anything that resembled some form of functionality. So to get the iron we had to walk downstairs since no phones to call to request one. Next to the hotel was a private home and on the property were 2 dogs who would constantly bark. Directly across from the hotel is a construction site so you had to contend with that noise as well. The worst part of our short stay (3nights) is upon checking out at 4am, you are told that someone would check your room before releasing the hold on your card. A man at the front desk went through the dirty towels and came downstairs and said there was a stain on the towel. A stain on towels that were not white or 'hotel worthy' to begin with. He had a picture of what he calls a stain and said they would charge us $17US for the stain on the towel. We were flabbergasted. Aren't towels suppose to get dirty. We told the gentleman that that is something that will come out after the towels are washed. He still charged us $17US for the stain. We will never stay at this hotel again and I implore you please avoid this hotel. This is not a boutique hotel but a cheap motel lacking basic amenities and then rips guests off after searching your dirty linens. My job affords me the luxury of travel and in all the 20yrs of stays in numerous hotels, boutique and all out resorts this is definitely the first time we heard such nonsense. No furniture was damaged, items broken but instead they charged us for a dirty brownish color towel. Definitely poor taste. Also avoid the breakfast nothing to spend $10US on but definitely visit Aldo's at the corner for some ice cream. A VERY DISAPPOINTING STAY.
Hotel Blanco Tulum
3.7/561 avaliações
I stayed in Hotel Blanco Tulum for my bithday and I had an amazing time!! Hotel was clean, the room had AC and was right the way I wanted it. The staff was really nice and accomodating. They made a very nice surprise for me on my day and they added a very personal touch. The bartender, Lucas, made very good drinks ant the pool was very relaxing. As a solo woman traveler I felt safe and it's a very important aspect of my trip. I struggled a little with communicating with the staff since I am not fluent in spanish.
Pacha Tulum
4.2/540 avaliações
The hotel is located in Shidong District, with convenient transportation. There is a big supermarket opposite, a restaurant next door, and the Ruins Park is less than 5 minutes away by car. Although it is located on the side of the road, because the room is equipped with soundproof glass, it is not noisy after closing the doors and windows. The internal environment is very fresh, the room and the bedding are very clean, the free breakfast is made to order, fresh and delicious, the room has free bottled water, a variety of tea bags and coffee, the front desk has hot and cold water dispensers, and the service attitude is also very good. Stayed happily for two nights and it was worth it.
Kai Tulum
4.1/543 avaliações
Playa Paraiso
It is right next to tulum ruins (10 min walk). This is within the national parc region and very calm. If you are looking for a party place, It is not the best location. But, Peace seekers and travellers who just want to enjoy beautiful tulum beach; This is PERFECT. The staff and hospitality is amazing.
Dreams Tulum Resort & Spa
3.6/5103 avaliações
Tankah Bay
The all-encompassing deciding factor is the number of restaurants, but here, in addition to various restaurants in Mexico, Italy, sushi, France, teppanyaki, buffet style, there are ice creams and smoothies, cafes, etc. I like it every day! !! There are a few souvenir shops, they are very good! The good thing is the evening event, where the souvenir stall opens from the square on the spot. It is nice to see something other than the souvenir shop without going out. Most importantly, the tequila store and the artists attracted on the spot are great! The resort also holds many activities every day. I am looking forward to participating in cooking classes, sports, etc.!
Mestizo Gallery
4.2/557 avaliações
We opted for a large room with a king bed, and were lucky to get a room on the second floor. Very comfortable room, bed, everything. Good lighting, black out curtains, artwork, etc. The icing on the cake was the fabulous breakfast we got each day. A lot of places are kind of miserly about breakfast - not Mestizo Gallery. They serve both juice and a generous fruit plate, an entree of chilaquiles, eggs, pancakes or waffles - every one of them absolutely delicious - served with excellent coffee. WE also ate dinner here twice, and loved the food. It's not enough to prepare food well, you have to start with good ingredients, and the chef/cook here does.

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