Hotéis perto de Sheshan, Songjiang University Town, Xangai

No geral, foi muito bom, e o serviço do mordomo Bruce também foi bastante rápido; ele não mostrou impaciência, mesmo com minhas repetidas insistências. É adequado para quem viaja de carro, pois não há muito transporte nas proximidades; sem carro, é inconveniente e você fica preso no hotel. Tenho duas coisas para reclamar: 1. Não sei se o hotel tem pouca equipe ou é muito grande, mas quando você precisa de algo, a entrega é muito, muito lenta. Na primeira noite, a porta da varanda estava difícil de fechar, e esperei muito tempo para alguém vir consertar. Na segunda noite, pedi um par de chinelos infantis e eles nunca chegaram; disseram que seria 'imediatamente' pelo telefone, mas depois desisti de ligar novamente e me virei com o que tinha. 2. O café da manhã e o almoço buffet têm preços de hotel cinco estrelas, mas a comida não corresponde. Foi a pior experiência gastronômica em hotéis de luxo que já tive em muitos anos. A variedade é bastante comum, nada sofisticado, e o sabor é mediano (os pequenos wontons são bons, para ser justo). Também há coisas a elogiar: 1. Tanto no lobby quanto nos restaurantes, o serviço é muito bom; ninguém demonstrou impaciência. O buffet pode não ser saboroso (talvez eu tenha experimentado muitos buffets melhores), mas os funcionários do restaurante são muito atenciosos e arrumam as mesas prontamente. 2. O penhasco reformado é muito característico, com uma história que não é superficial. Provavelmente voltarei quando meu filho for um pouco mais velho. Espero que mantenham os pontos positivos e melhorem a alimentação.

Linda localização, muito para fazer com crianças. Piscina interior e exterior muito boa mesmo com crianças pequenas. Quarto em si limpo, mas os tapetes poderiam ser limpos/aspirados melhor. Problema geral com tapetes, talvez apenas remova os tapetes da sala. bastante anti-higiênico, especialmente com uma criança engatinhando. O serviço foi bom, muito amigável, embora às vezes um pouco lento e você sempre teve que alertá-los de que precisava de talheres ou guardanapos, etc.

Overall good hotel. Swimming pool was nice, as were the sauna facilities. The breakfast was alright for this tier of hotel (best to come early though as it gets very busy). Service met expectations. The gym should be improved, it is very basic and some of the equipment is definitely home-grade (I'm not very fit, but maxed out the leg press dork a large set without even trying). Still, gym is there and it is better than most Chinese hotels. The check-in process took some time too. I specifically requested a non-smoking room and had to change rooms a few times, in the end we looked at five in total rooms and only one of them was without cigarette smell. We enjoyed the final room, the bathtub was still a bit dirty though and needed a scrub.

We are a family of four and had a generally pleasant stay. The front desk staff were friendly and thoughtful—they brought us fresh fruits and snacks every day, which was a lovely touch. The hotel also offers a self-service laundry room, which is very convenient for travelers. Our room had a beautiful lake view, and the location was quite good—there’s a shopping mall about 1km away, making it easy to dine and shop. However, one inconvenience was that the room’s power system didn’t allow us to keep the electricity on while we were out. This meant the air conditioning and TV turned off every time we left, so the room was always hot when we returned. Breakfast was decent, mostly featuring local Chinese dishes, but there were very few Western options. Overall, a comfortable stay with warm service, but the room power setup could be improved.

It is truly a beautiful hotel, and most of the staff were kind and professional. However, the overall experience was deeply disappointing. The hotel may point to the National Day holiday as the reason, but even so, it felt completely unprepared. 1. We were traveling with a baby and requested a bed guard. Despite that, our baby fell off the bed together with the installed bed guard. It could have been a very dangerous accident. When we called the front desk, the only response we received was that the guard might stay in place better if installed on the other side of the bed. It was absurd. We ended up pushing the sofa to hold the guard in place. But when we moved the sofa, there was a shocking amount of dust underneath. Does the hotel not clean beneath the furniture? It was very unpleasant. 2. We had made a reservation for the complimentary afternoon tea and were looking forward to it. But when we arrived, we were told the tea room was full and that it would instead be served in the Western restaurant. When we went there, the atmosphere was strange, and a large pile of broken glass pieces was left on the center table—as if a party had just ended. It felt uncomfortable and entirely ruined the afternoon tea experience. 3. The coffee machine in our room didn’t work. When we called for staff, one person struggled with it for nearly 20 minutes just to produce a single cup. After that, the machine kept breaking down, so it became completely unusable. Calling staff again felt tiring, so we eventually gave up on coffee altogether. 4. The gym and pool themselves were good, but one day there was no staff at the counter. We had to wait over 10 minutes just to receive a locker key. Holiday season or not, it felt like the hotel’s entire system had broken down. Considering the price and the expectations that come with the Aman name, I felt genuinely sorry to the family members who traveled with me. Although the location is wonderful, if someone asked whether I would return, my answer would be no. Amanfayun was definitely a better experience. That ismy honest review.

Hotel is very Luxurious, a true 5 star hotel. Very close to Guangfulin attraction and the hotel itself was very beautiful and relaxing. Very generous bathroom amenities. Hotel reception staff could be improved, I was rather disappointed with their hospitality as they weren’t very informative with what our package included and needed more training. I expected more from a 5 star hotel.

O hotel é bastante novo, aparentemente inaugurado em outubro passado, e possui uma localização privilegiada na cidade antiga de Songjiang. Fica muito perto da Estação Zuibaichi da Linha 9 do metrô e nas proximidades da Rua Antiga de Songjiang e da Rua Miaoqian. A equipe da recepção foi muito acolhedora, especialmente Xiao Wang, cujo serviço profissional, atencioso e meticuloso deixou uma ótima impressão. Os quartos eram limpos, organizados, espaçosos e iluminados, com excelentes instalações e comodidades, tanto em termos de infraestrutura quanto de serviços. A camareira de cada andar, Xiao Ye, era diligente, responsável e dedicada à limpeza dos quartos, deixando-os impecáveis. O café da manhã do hotel era farto, delicioso e visualmente atraente. Parabéns à equipe do restaurante pelo excelente serviço! Com certeza voltaremos na próxima vez que tivermos a oportunidade.

Este é um bom hotel e eu tive uma ótima estadia. Tem uma boa estrutura para trabalhar e achei a comida razoável. O único problema é que fica um pouco longe do centro de exposições e também não é perto do metrô (não é perto de nada, na verdade, é bem isolado). De qualquer forma, seria muito melhor se fosse perto do NECC (como o nome indica). Gostei das instalações em si, mas infelizmente não voltaria.

♥️♥️Loved the pillows! The environment is comfortable, the room is spacious, and the staff are sincere. The front desk staff, especially, were so thoughtful and even gave us a souvenir. The overall atmosphere was very pleasant. I'll definitely choose this place again for my next business trip! ♥️♥️

The bathtub was exceptional and one of the best features of the suite. The view was outstanding—serene and tranquil. The photo shoot service was a great addition and definitely worth it. However, given the price, the room could have been much cleaner. I saved a poor spider that fell into the tub and released it under the sink; the thick layer of dust might hinder its survival. Additionally, not every foreign guest is russian. Identifying someone as such could be offensive to many. This hotel is part of an international chain located in the global city of Shanghai, attracting visitors from all over the world.