Hotéis em Santa Ursula

Recently stayed at this beautiful hotel for 4 nights (16th to 19th January) in a fabulous location overlooking the beach and surrounding area of Puerto de la Cruz. We booked a Superior Room with Sea View and were not disappointed. Fabulous views from our balcony. Very welcoming staff on Reception, beautiful well maintained grounds, beautiful roof top pool area with adjoining Restaurant. First class food great quality in Restaurant and buffet breakfast (absolutely everything you could ask for and so fresh) locally produced. Rooftop Restaurant for lunch was fabulous. Menus extensive and all cooked fresh. Restaurant Staff Exceptional, courteous and friendly. Plenty of room around the pool, and no-one getting up early to bag a bed. Top Class Hotel and Staff. Just one minor point to make and this is not a criticism, we would like tea/coffee making facilities in the room. It's just our personal preference to get up early in the morning and sit on the beautiful balcony watching the world go buy listening to the waves crash with a cup of tea or coffee before going down to the fabulous breakfast buffet. Thank you all staff a ValleMar, we will be back.

Hotel really good and not bad location. No real nightlife but we knew that when booking. Staff couldn’t do enough for you. Entertainment was ok not great. Best part was the food! OMG so much choice! Downstairs pool was a good find, warm pool with jacuzzi. Loads of sun beds as well. No getting up early to secure as we could always get some! Highly recommend this hotel

Pros: + Convenient location. + Excellent views of Mount Teide and the ocean (dependent on the side you stay). + Friendly staff. + Lovely balcony. Cons: + Rooms not very well cleaned. Noticed stains on my bed, and these stains remained for the duration of stay (4 nights, 5 days), meaning the sheets have not been changed. + Towels were changed every two days, but the quality of the towels were poor. Specifically, the towels had several holes (some quite large). + Utensils in the kitchen were not very clean. + Sunbathing chairs on the balcony were sandy. Neutral: + Breakfast was quite average (neither good nor bad).

April 2024. ”This is the second time both of us have been here on holiday. It hasn't changed much, although there are some new staff members and some who recognized us from our last trip, a year and a half later. Everyone is very friendly and helpful. We chose to go Privilege again, as it's a nice feeling to be able to sit back and relax. The weather is beautiful, although we did experience rain one day. Even the manager apologized for the rain. One additional thing we noticed by the pool was a disabled chair lift, which is great for keeping up with the times. We would also like to mention Vincente, a staff member who was always attentive to our needs. He was just as helpful as the last time we met him. It's a great place to stay and chill, and to switch off from work and all the things that bring you down. We both plan to come back, but we might try H10 Ocean in Jamaica first.” Thank You to All the staff that made our holiday special. Also, we are still here for two more days.

Apartment is very comfortable room, with balcony and table, indoor table, all kitchen comfort. Family is done almost every day. Very clean, very friendly staff, including at the reception. We were next to the restaurant on the floor, so a little noise in the evening, but next to enjoy the animations. The residence is well placed to walk in the city, car parked outside at a maximum of 5 minutes in adjacent streets. the staff explains how to go there ... Very happy with our stay.

We had a very pleasant week at La Carabela Hotel at the beginning of April. The breakfast buffet was surprisingly diverse; we especially valued all the fruit and veggies, i.g. oven-baked apples, fried bananas, aubergines and courgette, salad leaves and the sweet cakes. The cleaning of the rooms and making the beds were very excellent and took place often enough, so it was lovely to return in the evenings to a well-cleaned room (there might be a need to clean under the bed say once a week though). Although the open-air pool was not in use, we enjoyed swimming a few times in the covered pool, which is of course very handy should it rain. The view from our balcony towards Teide was breathtaking both during the day time and at night. The view from the roof terrace of the hotel was also very impressive and that area would be worth using more. Although there was a need for some repair work here and there (locks on the balcony and bathroom doors, shower handle), the overall feeling in the hotel was tidy and pleasant. The adjacent building was being renovated, but the construction noise did not bother us at all. The area where the hotel is located is nicely peaceful, but yet at a very short walking distance from a variety of shops and restaurants. Also we got a nice amount of exercise when walking down to the lower part of the town, to the beach and Lago Martianez, and then back up to the hotel.

We had a great time at the hotel. The rooms were spacious and cleaned every day. Plenty of towels that were changed every day. Friendly employees, especially at the reception, who thought along with you. The location is great, close to terraces, the boulevard and the sea. opposite Mercdona supermarket. There was very little parking space in the area surrounding the hotel. It was very nice that we could park our car across the street from the hotel in the parking garage of the center of Martinez. Fore 14 days we paid €50. Definitely a place to return.

The.hotel is by far past its sell by date, in need of some tlc & injection of funds to bring it up to 4* standard. The location is brilliant, staff are wonderful & very friendly. Rooms are clean, beds are comfy & have a fridge & safe, 20 euros a week plus deposit, a little steep in my opinion.. in general everything is aimed for the spanish, which is fair enough afterall you are in spain however we are used to the south of the island so don't come here expecting entertainment all day long, cheap 3 course meals, loud music & sandy beaches. Pool area is just ok although apart from robotic cleaner we haven't seen it cleaned once in the surrounding pool area. Gardens however are kept immaculate.We found the whole resort to be very quiet, meals all the same in practically every restaurant as they are all owned & run by the same few companies. Food in the hotel is not to our liking, breakfast ok but lunch & dinner we are struggling, its chips burgers & hotdog sausage, fish everyday loads of salad but only a couple of choices of meat although chicken or pork is cooked fresh on the grill, just.nothing to go with it except canarian potatoes or chips. Obligatory pasta & sauce, paella & a few dessert cakes, fruit & and ice cream. Drinks are quite expensive in hotel, we found cheaper to drink outside locally. Entertainment starts at 10pm far too late as boredom kicks in waiting,, again, its dire for the English although again we are used to the south with tribute groups & varied acts. It's a relaxed resort which others love but it's not for us. Hotel overall is great if you just want a clean comfy place to relax & do nothing but for a fortnight for us, its getting quite tiresome.

This was our third stay at Hotel Botanico, and we felt like we were returning 'home' after a gap of 2 years because of Covid. This is such a beautiful hotel, in a stunning, peaceful garden setting. The rooms are excellent, the staff are so friendly and helpful. Beautiful swimming pools and amazing spa facilities. There are lots of restaurants and bistros very close by, as well as the hotel's own restaurants, and a shuttle bus leaves for the main port just a 10 minute ride, which is full of restaurants, bars and shops etc. Jet 2 holidays were efficient, helpful, and all the arrangements worked.

This hotel is excellent we loved every part of it. Stayed in room 620 ideal for reception/pool (level 7) and restaurant (level five) the hotel is spotless the staff are excellent and the sound of the sea each evening is soothing. Tips The hotel is a bit of a distance to the main town it’s very hilly and we only went down once you can walk a kind of cliff path but it’s full of stairs which after a while kills you and gets very tedious. Go out of the hotel walk to the top road go right and you will see a walkway with steps follow them down (they are called the Agatha Christie steps as there is a statue as she had a house there each step has a book title on them) just keep following the road down to the sea front loads of shops and restaurants plus the lido ( which is due to open soon) you can either walk back or get a taxi (4/5 euros) we didn’t bother going again as the Main Street above the hotel had many bar’s restaurants and shops very reasonable priced excellent service not much of a party time if you like that kind of thing down town will be better for you. Food Breakfast is amazing plenty of choice and easy to get through Evening meal got board quickly so used only a couple of times drinks expensive and didn’t approve they charged for water you pay for drinks on the way out or you can charge money to your room and top up when it runs out we preferred to pay as we go drinks wise we preferred to eat out and give to local family business etc. The pool The rule is no personal towels you need to hire them from reception ten euros (refundable with receipt) to change for fresh one one euro exchange but we found we could use both our own and the hotels the reason they like you to use them to show that you are staying there and haven’t sneaked in. The bar is good very professional service. The room Lovely views over the sea the bathroom has been the best I have ever had abroad lives the multi shower lights and the screen window trick great fun to play with tv is crap so we always take a fire stick power lead and remote control Wi-Fi is very good the codes allow two devices per ticket but you can have as many as you like we had three tablets two phones and a fire stick don’t forget to put in the code for your fire stick to make it work you might not get every thing you get at home but it’s better than the tv without it We booked with jet2 excellent transfers etc the excursions we booked was the body trip up the side of the island we managed to see whales and dolphins I do warn it will be a long day 11.45 we left and didn’t get back until eight pm if you don’t like rough conditions sea wise this trip might not be for you as four plus hours on a boat feeling sea sick isn’t much fun there is chance to swim off the boat the food was a bit naff not to everyone’s taste take a jumper it can start to get cold. Jeep trip to la gormera this involves taking a Fred Olsen ferry. Early morning start 7am from a restaurant just along from the hotel o