Encontre Riads em Marraquexe

Adorei o ambiente, a decoração e, acima de tudo, o serviço que este riad nos ofereceu desde a nossa chegada até o check-out. O funcionário que nos recebeu foi muito prestativo e informativo, e havia dois funcionários do turno da noite que foram incrivelmente prestativos, organizando nosso café da manhã (já que tínhamos que sair super cedo) e nos acompanharam para nos mostrar o caminho mais seguro para a praça ao amanhecer. Mesmo quando nos perdemos no caminho para o riad, o funcionário também nos buscou e nos ajudou com nossos pertences. Eu definitivamente recomendaria este riad para amigos ou familiares que queiram viajar para o Marrocos, especialmente para Marrakech!

Place is nice and clean, staff was also very helpful. However, do note that the address is not the actual address of the riad. I am travelling alone, and only booked this riad because it was right beside where my friends are staying. I only found out when I arrive that it is a 4-5mins walk from the actual address stated on trip.com. Which was very misleading and they should update the correct address. Kudos to the staff who was very nice to walk me out many times, as I prefer to have someone walk me in the early mornings, and at night. Provided water, and also very helpful and friendly. Another issue I had was that I arranged an airport transport to pick me from the airport, and was told the driver will be carrying the hotel sign with my name. I could not find the driver and panicked, again because I was travelling alone. I had to call the riad to realise that the driver was not carrying the correct sign, but another name similar to Riad Dar Massai, and did not have my name on it. Which was honestly impossible for me to recognise which is my driver. The sign should be made clear to guest first time in Marrakesh to just show ”RIAD DAR MASSAI + name of guest”. Finally, the aircon was great, but blankets were really thin. I know they provided extra blankets but I did not use it. So I am very cold at night. Apart from the few drawbacks, it is overall a beautifully designed Riad, I actually really loved the interior architecture, and the rooms are clean and spacious, showers are hot and nice.

Riad Musee is ideally located close the the heart of the medina. The hosts are brilliant; friendly, knowledgeable and attentive. Breakfast on the sunny rooftop terrace was a highlight, with views across the medina. The interior of the riad is very well kept, clean and comfortable.

Остановились в данном Риаде на 3 ночи, и ни чуть не пожалели! Очень красиво и атмосферно, будто попадаешь в сказку, и круто иметь возможность прочувствовать их историю и культуру жизни. Хозяйн, что встретил нас и дальше помогал со всеми насущными вопросами, был очень вежливым и гостеприимным. Завтраки были очень кучными и сытными, особенно хотелось бы отметить их кофе (просто отдельное произведение искусства) А еще есть бассейн в свободном доступе😍 Рядом с Риадом было маленькое кафе, по ценам очень дешево и безумно вкусно😌 Мы долго думали вначале, стоит ли бронировать данное место, но ничуть не пожалели о нашем решении💛

Very good Riad the food and the personal were amazing the Riad is very calm et very beautiful. Furthermore the staff is very helpful I have forgotten something and the personal bring me to the location. I gladly recommend this stay

Recentemente tive o prazer de ficar Neste hotel maravilhoso, e a experiência excedeu as minhas expectativas de todos modos. A partir do momento EM que cheguei, o pessoal me congratulou com um sorriso Quente e hospitalidade excepcional, tornando o processo de check-in fluido e eficiente. A sala era espaçosa, impecavelmente limpa e pensativa, oferecendo uma combinação perfeita de conforto e modernos equipamentos. A cama era incrivelmente confortável, garantindo um sono tranquilo da noite, enquanto a vista atraente da janela acrescentou um toque extra de relaxamento.

Staffs were very nice

Tivemos o prazer de nos hospedar no Riad Jibril durante nossa visita a Marrakech, e que experiência deliciosa foi! Nosso anfitrião, Iheb, realmente merece o título de lenda. Desde o momento do check-in até o check-out, ele tornou a nossa estadia memorável. Embora possa não ser um hotel 5 estrelas, proporcionou uma experiência marroquina única e autêntica que superou as nossas expectativas. O riad em si, com a sua arquitectura tradicional, era limpo e convidativo. O destaque foi sem dúvida o terraço sereno, um oásis tranquilo longe da agitação da medina. Uma noite, deliciámo-nos com sheesha no terraço, uma experiência deliciosa que nos custou apenas cerca de 70 MAD. Tivemos também o prazer de jantar na esplanada, onde saboreámos deliciosos tagines a um preço bastante razoável de 60 MAD cada. As habilidades culinárias do chef foram verdadeiramente impressionantes. O café da manhã servido todas as manhãs era tradicional e caseiro também! O que tornou a nossa estadia verdadeiramente especial foi a atmosfera calorosa e acolhedora criada por Iheb e pela equipe. Chegamos como convidados, mas saímos nos sentindo como amigos. Fomos até amigos dos dois adoráveis ​​​​gatinhos residentes, Sofia, a malhada de pêlo comprido, e Leena, a gatinha ruiva. A presença deles deu um toque extra de charme à nossa estadia. A localização do Riad Jibril era perfeita, e o camelo em frente à casa de câmbio servia como um excelente ponto de referência. O riad ficava no beco oposto, na segunda porta, facilitando a localização. Gostamos especialmente da proximidade com Kasbah, perto do Café Zeitun, um dos nossos locais preferidos para visitar à noite. O terraço iluminado por lanternas do café proporcionava vistas majestosas que tornavam as nossas noites ainda mais memoráveis.

The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room. The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.

We didn’t have any issues there. In general the service is good even if there is nobody in the reception thus they give you your own keys of the main entrance and your room. As a suggestion it is needed a sign “Riad Nouhal” but anyway, if you follow the location on Google Maps, you will be in.