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5 star

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Breakfast

The Palines Apartment and Guesthouse - Vista Alabang
3.9/58 avaliações

The Palines Apartment and Guesthouse - Vista Alabang

Alabang Muntinlupa|4.5km from city center
The property is clean but lacks a lot of things which we found during our visit as under: 1. The lady all-in-one staff at the property lacks hospitality skills, she speaks to the guests as if they are doing a favor by giving a room to the guest for the tariff they are charging. 2. The property pictures look beautiful but the reality of the surroundings outside the property is sad. The property is good. The property is far from the city centre and transportation is a bit of a challenge. 3. We booked for a single standard but due to oversight we booked the room with a shared toilet upon reaching the property when we realized our mistake we were told that if we needed an attached toilet then we had to upgrade the room by paying additional Php.300 which we agreed but later we realized that the lower end room had TV but this upgraded room is without TV. 3. The property shows a ”Kitchenette: in all rooms and the pictures on the property listing also show cooking utensils, a kettle, and a microwave but we did not find the cooking utensils and we were told that cooking is not allowed in the rooms and we should not use the microwave oven also too much. refer picture. 4. There is no wardrobe in the room. A small clothes rack is provided which can accommodate only two towels weight and anything more than that will damage the rack itself. There is no luggage storage space as mentioned in the listing. 5. No towel hangers or any kind of racks or hooks in the bathroom for clothes and towels. Refer picture. 6. We were provided a pair of slippers of two different colors and different sizes, refer picture. 7. Listing says 24-hour check-in/out but we were told at the property that check-in/out is at 2 p.m. and left before 12 noon. 8. Last point is that the property is very far from the main city center and there is no proper food & beverage facility around the property at least for 5-6 km radius. I wish to inform the property management to take the above comments in a constructive manner and work on them and make changes to the listing and also look at improving upon the points and not take them otherwise and reply as they have done to many comments here in a very unprofessional manner. I have been a hotelier myself for the past 34 years and our first rule always was ” The guest is always right”. However, Thank you Palines Management for accomodating us and providing us with your available services.

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Family friendly

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Concierge Festival Mall 2nd Floor

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Everest Hills Memorial Park

The Palines Apartment and Guesthouse - Vista Alabang
3.9/58 avaliações

The Palines Apartment and Guesthouse - Vista Alabang

Alabang Muntinlupa|2.2km de Everest Hills Memorial Park
The property is clean but lacks a lot of things which we found during our visit as under: 1. The lady all-in-one staff at the property lacks hospitality skills, she speaks to the guests as if they are doing a favor by giving a room to the guest for the tariff they are charging. 2. The property pictures look beautiful but the reality of the surroundings outside the property is sad. The property is good. The property is far from the city centre and transportation is a bit of a challenge. 3. We booked for a single standard but due to oversight we booked the room with a shared toilet upon reaching the property when we realized our mistake we were told that if we needed an attached toilet then we had to upgrade the room by paying additional Php.300 which we agreed but later we realized that the lower end room had TV but this upgraded room is without TV. 3. The property shows a ”Kitchenette: in all rooms and the pictures on the property listing also show cooking utensils, a kettle, and a microwave but we did not find the cooking utensils and we were told that cooking is not allowed in the rooms and we should not use the microwave oven also too much. refer picture. 4. There is no wardrobe in the room. A small clothes rack is provided which can accommodate only two towels weight and anything more than that will damage the rack itself. There is no luggage storage space as mentioned in the listing. 5. No towel hangers or any kind of racks or hooks in the bathroom for clothes and towels. Refer picture. 6. We were provided a pair of slippers of two different colors and different sizes, refer picture. 7. Listing says 24-hour check-in/out but we were told at the property that check-in/out is at 2 p.m. and left before 12 noon. 8. Last point is that the property is very far from the main city center and there is no proper food & beverage facility around the property at least for 5-6 km radius. I wish to inform the property management to take the above comments in a constructive manner and work on them and make changes to the listing and also look at improving upon the points and not take them otherwise and reply as they have done to many comments here in a very unprofessional manner. I have been a hotelier myself for the past 34 years and our first rule always was ” The guest is always right”. However, Thank you Palines Management for accomodating us and providing us with your available services.

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Explore avaliações de hóspedes de hotéis em Muntinlupa

Buscando hotéis em Muntinlupa? Inspire-se com avaliações reais de viajantes.
1010 Hotel
3.5/516 avaliações
Alabang
Its a bit noisy in the area so I recommend that the hotel management invest in more soundproof curtains. Apart from that the beds and linens are so clean, the breakfast was hearty, and the staff were very kind.
Crimson Hotel Filinvest City, Manila
4.3/5243 avaliações
Alabang
⭐️⭐️⭐️⭐️⭐️ Excellent! Highly Recommended. Clean room and not smelly. Pleasant ambiance. Professional staffs. The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable.
Somerset Alabang Manila
4.5/552 avaliações
Alabang
Close to the airport, clean and comfortable, with a swimming pool, looks good, but never used! The suite is cost-effective, has a separate kitchen and bathtub, more suitable for a family of 3!
Acacia Hotel Manila
4.1/595 avaliações
Alabang
Rooms - spacious (we booked the Deluxe Twin and Deluxe King); electrical outlet & usb port located only at the front (near tv) - none by the bed (well, at least for the room I got) Amenities - didn’t try but they have a pool and rooftop bar Location - fastfood (mcdonald’s) at the front of the hotel; very big mall a few minutes away (by foot) Breakfast - have choices but not that many
Vivere Hotel and Resorts
4.2/550 avaliações
Alabang
Our dining experience was one of the most memorable, considering the ambiance and the musical band served as the cherry on top. If you think good music and good food pair well together, then choosing to dine and stay at Vivere Hotel would be the right choice for you. Not to mention, the service was really great despite arriving on a busy Friday night. The servers never failed to greet us with a warm welcome and made sure that we had everything we needed. All in all, I aim to come back with my friends another time as I really enjoyed my time there and Vivere Hotel's hospitality would definitely be one of the reasons why I'd choose them over any hotel in the south.
Parque Espana Residence Hotel
4.1/534 avaliações
Alabang
I stayed here with a colleague for work. Unfortunately I left my prescription eyeglasses at our room prior checking out. I was a few blocks away from the hotel already when I realized it was not packed in my bag but couldn't return immediately due to work schedule, so I decided to call the front desk and thought they might help me in recovering my lost item (it was only 8AM). After several attempts to contact them, it was already past lunchtime when they confirmed there was nothing left in the room. I went back to the hotel to try and search for it myself but when I returned, the room was already clean. The staff was unhelpful and I doubt the security of the place. If you're staying at this hotel, please triple check all your belongings. There are other hotels nearby with more accommodating staff and hopefully, a safer place for your things.

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Informações sobre viagens locais

Maior preçoR$ 2.167
Menor preçoR$ 75
Quantidade de avaliações797
Quantidade de hotéis275
Preço médio (dias úteis)R$ 296
Preço médio (fins de semana)R$ 301